62
fair

AE + Aerie | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Shopping
Work at American Eagle Outfitters? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at American Eagle Outfitters? Unlock additional insights
Android unitQ Score
Android User Feedback
63%
Android
69 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
41 Reports
User Feedback
37%
iOS
41 Reports
63%
Android
69 Reports
AE + Aerie - Latest Quality Issues
Android
May 8, 2024
The app is mostly fine. But it has some problems, when closing the app it sometimes closes the session and constantly has to be re-entered, which is somewhat annoying, since it is an app on a personal device and not a search engine. And the most important thing in my opinion is that in general in their delivery system they should let the user choose the delivery method, both in time and in parcel since with a courier in my case I always have problems.
iOS
May 9, 2024
Model sizes are gone
Where have the models sizes gone? It's helpful to gauge sizing when you know what size they're wearing.
Android
May 10, 2024
It's the worst online shopping store I have ever bought I had an inconvenience with the delivery, and the only thing they say it's that you have to contact the carrier guy to ask for it If you risk buying in this app, be ready to lost your money
Android
May 10, 2024
Doesnt work
Android
May 11, 2024
Used to be a great app, but it's getting harder and harder to even load the app. I get error messages more times than not. If this issue would ever be fixed, my review would be 5 stars.
Android
May 13, 2024
Payment method doesn't work with gift card and credit card
Android
May 13, 2024
Tends to lag and buffer when trying to check out and make final purchases.
Android
May 14, 2024
It's not accessible at all.. it's only a shopping app why it's so strict to get in?
Android
May 15, 2024
It almost never works! Gives an error when trying to open it!
AE + Aerie - Product Description
• Link your Real Rewards account to earn points toward fast, flexible rewards while you shop!
• Shop now and pay later in four interest-free installments with Afterpay.
• ShopRunner members get free 2-day shipping and returns on orders $50 or more
• Buy online and pick up In-Store or Curbside! Choose “Free Store Pickup” at checkout. Available at select stores.
• Shopping from outside the U.S.? You can now select the Canadian or international version of the app in App Settings to see pricing, sales, and promotions tailored to your location! Plus, Canadian customers can translate the app into French.
• Love it so much that you just CAN'T WAIT? See whether an item is in stock at an AE or Aerie store near you
• Use Favorites to save the styles you love in one place. Shop them later or share with friends and fam!
• Snap & Scan uses your phone's camera to scan barcodes in stores and to show you styles similar to anything you see and love with the snap of a picture!
• Find tons of  #OOTD  inspo, trends and more under the Inspiration tab
• Get instant notifications about sales and other awesome events
• Use Voice Search to find exactly what you’re looking for
• Tune in to our in-store AE + Aerie playlists, curated just for you!
• Get up close and personal with our latest styles thanks to full-screen photos
• Use Siri Shortcuts to check an order status or access your AEO Connected® account
Want to improve your unitQ Score by 20% within 30 days?
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