Quality degradation at AusweisApp2  
Users report higher volume of Quality Issues than usual
47
poor

AusweisApp2 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
309 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
103 Reports
User Feedback
25%
iOS
103 Reports
75%
Android
309 Reports
AusweisApp2 - Latest Quality Issues
iOS
May 14, 2024
Unfortunately aif my iPhone 15 Pro unusable
When reading the ID, the app always claims at 50% that I had removed the ID. But it is not moved a millimeter. I don't use a case. So unfortunately unusable.
iOS
May 14, 2024
Unable to pair
The app is terrible.
iOS
May 14, 2024
Not working
I have tried 20 times to make an online application for fsmilienkase.works but does not
iOS
May 14, 2024
Completely wrong
You can do it, but it doesn't work! What's the point of this effort if it just doesn't work!
iOS
May 15, 2024
Not working
Too bad, the app doesn't work
Android
May 15, 2024
It's unbelievable how much money has been wasted here, with so little benefit. Tested a few years ago, that went even better. Used to be able to retrieve points in Flensburg, now it also works, but has been made worse - for this would have to create a federal ID. step more and more complicated. Pension insurance used to work, now you throw mistakes. The rest is pretty useless and unusable. Online services are in an endless list. Search for scrap.
Android
May 15, 2024
After updates, there are always problems with pairing the smartphone as a card reader.
iOS
May 15, 2024
Digital PA
Complicated, time-consuming, you can't get into the system. I'm really annoyed
Android
May 15, 2024
Worst app ever. It does not work on any device and does not recognize the ID. An impudence and an example of how the offices do not manage to adapt to the digital world.
AusweisApp2 - Product Description
Die AusweisApp2 ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen. 

Alle weiterführenden Informationen finden Sie unter: www.ausweisapp.bund.de

Die Erklärung zur Barrierefreiheit der Software finden Sie unter: https://www.ausweisapp.bund.de/barrierefreiheit-app
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