83
good

Booking.com: Hotels & Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Booking.com? Unlock additional insights
Android unitQ Score
Android User Feedback
54%
Android
5527 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
4777 Reports
User Feedback
46%
iOS
4777 Reports
54%
Android
5527 Reports
Booking.com: Hotels & Travel - Latest Quality Issues
iOS
May 15, 2024
Customer service very poor
Customer service very bad, it takes days for someone to get in touch and then they make it so complicated and tedious that it's better to give up than to get annoyed about it.
Android
May 15, 2024
It is the worst experiencia I have ever had I thought I was booking a room in tapachula México but I got booked in spain and would not change the booking or give me a refund I WAS left with out a room and had to look elseware to stay
iOS
May 15, 2024
It's a scam!
Guys, I put my property up for rent and never received the amounts, even though I got in touch. It's a scam, beware!!
Android
May 15, 2024
Booking, the price that is displayed is not the price that is taken away from your account and without waiting for your authorization is theft
Android
May 15, 2024
Booking dot scam used to be okay. Not any more. You suck booking dot corn. And and Tina Fey is a hack.
Android
May 15, 2024
The account was locked without justification and information. It has no option to unlock.
Android
May 16, 2024
I made a reservation at a hotel near Universal Japan a month ago and was looking forward to it, but today I received a cancellation email and it was canceled without permission. When I found out that there was a problem with the TV, I emailed the hotel directly to inquire, and I was relieved that I had a reservation, but I received a cancellation email two days before departure. I will never book from here again. I can't read English, so I want an email in Japanese.
Android
May 16, 2024
My only grief is that I have seemingly no filter out option. Even though I've left hostels unchecked and only checked hotels, I keep repeatedly getting 'Bed in doemitory' as a top result.
Android
May 16, 2024
Bad application experience very expensive agoda and google have better prices
Booking.com: Hotels & Travel - Product Description
Save on your next trip with the Booking.com app! Find great hotel or apartment deals and book in just a few minutes. You can also book flights, rental cars, and more through the app.

- Book your whole trip in one app (accommodations, flights, car rentals, taxis and attractions)
- Stay flexible with free cancellation (available at most properties)
- 24/7 customer service in more than 40 languages
- No booking or credit card fees
- Chat directly with your property in the app
- Enjoy mobile-only discounts by booking in the app
- Use filters to easily find the perfect place out of millions of available accommodations 
- Get paperless confirmation of your reservation 
- Manage your bookings on the go, making changes whenever and wherever you want
- Discover local attractions and make the most of your trip
- Share your experience and get local advice on our Travel Communities forums

Access millions of accommodations
From cozy country homes to funky city apartments, find the perfect place out of millions of available accommodations. Our app offers hotels, apartments, bed and breakfasts and more.

Quickly find the perfect place to stay
Filter hotels by price, review score, WiFi quality, and other things important to you. Search cheap hotels by city, attraction, landmark, or hotel name. Special requests? Pet-friendly hotels? We have filters for everything. You can also compare your favorite accommodation options side by side to ensure you get the best price and quality.

Deals for any budget
Discover daily accommodation deals and save on your next hotel, apartment, or villa booking.
Get exclusive mobile-only discounts of 10% or more on select properties when you book in the app. Find your ideal accommodation at an ideal price.

Stay flexible with free cancellation
Change of plans? Not a problem. You can cancel for free at most hotels, apartments and other properties on Booking.com. And the app makes things even easier — it only takes a few taps to cancel, and you’re free to find a place that better suits your needs.

Last-minute travel
Heading somewhere in a hurry? With the app, you can quickly book hotels at the last minute (as well as far in advance). Finding a place in short order has never been easier. Our app allows you to search for properties nearby, fill in a few details, and secure your reservation. You can also change, cancel, or make additional reservations on the go.

Jet off with the perfect flight
Book domestic or international flights on the go with ease. The app allows you to search thousands of airfare deals per day. Plane tickets available for all major airlines and destinations.

Hit the road with car rentals
Car hire has recently been added to the app. Whether you just need a ride to explore your destination, or you’re going on an epic road trip, the Booking.com app can help. Rent a car from all the major companies and hit the road!

Reserve taxis with ease
Book in advance for a seamless connection from the airport to your destination. You can also book taxis to and from other pick-up points, such as hotels and local attractions.

Find and book a great experience
Whether you’re looking for attraction or museum tickets, boat tours and walking tours, you can book experiences online in minutes, with free cancellation on many options. 

Get and share tips with other travelers
Connect with fellow travelers, share your experiences, and get local advice on the best accommodations, attractions, and more. Discover new experiences and plan your trip with our app.
Want to improve your unitQ Score by 20% within 30 days?
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