75
good
Credit One Bank Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
905 Reports
905 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
354 Reports
354 Reports
User Feedback
28%
iOS
354 Reports
354 Reports
72%
Android
905 Reports
905 Reports
Credit One Bank Mobile - Latest Quality Issues
iOS
May 15, 2024
Annual fee
I just got my card a week ago and a week later I get a bill $95 annual fee horrible
iOS
May 15, 2024
WORST CREDIT COMPANY TO USE!!!!!!!!!!!!
Don't waste your time with this company. They will call you 74 times in 12 hours if you're 1 days late on your bill. They did me that ways multiple times!!!!!!!!
iOS
May 15, 2024
Fee to high
It's ok fast to make payments convenient just don't like how we have to pay every time we make payments it's to high of fee
iOS
May 15, 2024
Harassment from these people
I'll be paying off this card and be done with this bank or whatever they are. Absolute harassment.
iOS
May 15, 2024
Payment
Shouldnt have to go to so much trouble to make a payment
iOS
May 15, 2024
Closing Account
Poor customer service for someone who wants to close their account! No option to do that on their website, app or on the phone. Scam artists.
iOS
May 15, 2024
No Apple Pay available for my card
I want to use this card a lot, but I am lazy, so I don't reach into my wallet that often. Why is there no Apple Pay option available?
iOS
May 15, 2024
Unable to cancel payment
If you schedule a payment and you need to cancel it the app will not allow you to do so. You'll get an error message saying try again later. When you try again later you get the same error message. Then it's in processing and customer service will tell you there's nothing they can do. Then you get a payment returned charge on your account.
iOS
May 15, 2024
I hate it
Been down for a month couldn't make payments
Credit One Bank Mobile - Product Description
Conveniently manage your credit card accounts with the Credit One Bank Mobile App. Schedule one-time or monthly automatic payments and view account activity, balances, payment history, offers, and more! FAST AND SECURE ACCOUNT ACCESS Fast and secure sign-in with Face ID® and Touch ID® (available on capable devices) Use Quick View to see a snapshot of your account without signing in ENJOY ON-THE-GO ACCOUNT ACCESS Schedule, edit, or cancel one-time payments Change your payment due date Check your balance and available credit, and view recent transactions or monthly statements Access your Free Online Credit Score Manage your profile and account settings Easily manage multiple accounts Enroll in paperless documents and statements to keep your account information secure and ensure important communications won't get lost in the mail OFFERS & DEALS View the latest offers and More Cash Back Rewards on purchases at participating merchants View exclusive credit card offers STAY INFORMED Easy access to Help & Support contact information View a full list of frequently asked questions and answers Choose how you get alerts, including mobile notifications, email, and text Set up notifications for important account activity, payment reminders, and special offers Get notified when rewards and exclusive credit card offers are available Receive alerts if fraudulent activity is suspected on your account
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