54
fair
FCMB NEW MOBILE | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
186 Reports
186 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
26 Reports
26 Reports
User Feedback
12%
iOS
26 Reports
26 Reports
88%
Android
186 Reports
186 Reports
FCMB NEW MOBILE - Latest Quality Issues
Android
May 12, 2024
The latest update has mad the app terrible, just imagine taking forever to login and been unable transact...It ain't nice at all. You guys should work on the app as soon as possible please.
Android
May 12, 2024
Most annoying in booting to open that app
Android
May 13, 2024
How hard can it be to recover my password? Your recovery OTP only comes after the count down. This is frustrating! Now I will have to come to the bank which is totally unacceptable since this is a mobile bank app.
Android
May 13, 2024
This app is rubbish Their network is zero No network at all Trying to transfer since morning, it's telling me same thing, if i manage to remove this money I'll never put money inside this bank again🙄
Android
May 13, 2024
This app was working so well untill I traveled out the country, changed phone and lost my sim card and now I can't even remember my password. It's really painful cus I have some money in it 😪
Android
May 14, 2024
This is not only about the app . Is about waking up in the morning and discover a missing 2000 plus in my account. No debit no any notice I sent Sms, email, WhatsApp only to hear I have sms lien . Sms lien!!! 😭 2k plus haba apart from 10.75 on every transaction!??? Yes 2k is a big money to a student like me that's my last card it's hurt!!! 😢
iOS
May 14, 2024
Network issues
Please rectify this network issue Is annoying
iOS
May 15, 2024
My money was hang here since yesterday
I need refund back or send money in
Android
May 15, 2024
I'm trying to log into my mobile app with the same password and username I normally use but it keeps telling me that there's an error in the username and password. I've tried resetting it but I don't have an ATM card and getting an otp is very annoying because it'll say that the otp has been sent but I haven't seen it anywhere in my email or text messages
FCMB NEW MOBILE - Product Description
The "FCMB" App is all you need for all your personal and business financial services. FCMB App is fast, convenient and very secure. It is also packed with simple to use features and an interesting layout for easy navigation. You can now manage your FCMB personal and business accounts as well as your cards in real-time, anywhere and anytime! For more enquiries and information you can caller contact centre on 01-2798800, 07003290000 or send email to customerservice@fcmb.com.
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