Quality degradation at Lime - #RideGreen  
Users report higher volume of Quality Issues than usual
46
poor

Lime - #RideGreen | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
472 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
170 Reports
User Feedback
26%
iOS
170 Reports
74%
Android
472 Reports
Lime - #RideGreen - Latest Quality Issues
Android
May 15, 2024
Perfect snot. Everything set up, stand in front of a scooter, want to drive off.... Then he didn't accept PayPal, Google Pay, or Klarna... All payment options were rejected. Cool.
Android
May 15, 2024
I payed 3.99€ , but didnt understand how the app works , but they took another 3.99€ just like , this is theft , i am asking the help in the app to return the money , if they didnt , then they are theives , making apps to steal from people without us noticing
Android
May 15, 2024
You owe me a refund because I couldn't find a parking spot and you made me make my ride longer than it was. I will not be using again. There is no live option for customer service which is never a sign of a good company.
iOS
May 15, 2024
Hidden bikes
A lot of people seem to be taking bikes into theirhouse or gardens, so they appear to be on the road, but are not visible
Android
May 15, 2024
I have on account money 5 pound to take me home no way to used and time left looks like job for solicitor ad after 12 hours work walk home one hour now i know why peopele kicking Your bikes and scooters u are discrace i wxpect 500 pound refumd for walk home
iOS
May 15, 2024
Horrible
The app was very bad. It wasn't accepting any payment from anything and so we had to walk for 2 miles. DO NOT DOWNLOAD OR USE.
iOS
May 15, 2024
Noam
It doesn't pay anymore Too expensive
Android
May 15, 2024
Fraudsters who make deals with entities and then do not keep their promises. I've been waiting for months for them to renew my subscription with atac and I'm only told lies and sorry via email. They treat people like they're stupid. I feel offended and have my rights respected. If you don't want to make scooters available, avoid agreements that you can't keep. Fake.
Android
May 16, 2024
Used to be more affordable and leisure friendly in Minneapolis. Not a fan of the new pass structure this year. Used to be able to get a 24hr pass for about $20, which we used to think was a bit pricey. Now the most you can get is 400min for the small price of $75. At this cost, you might as well buy your own scooter. Which is what I intend to do now.
Lime - #RideGreen - Product Description
You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter! 

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice 
https://www.li.me/legal/privacy-policy/ 

Step 2 
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.
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