26
poor
PA Lottery Official App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
30 Reports
30 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
22 Reports
22 Reports
User Feedback
42%
iOS
22 Reports
22 Reports
58%
Android
30 Reports
30 Reports
PA Lottery Official App - Latest Quality Issues
Android
May 9, 2024
App has been non functional for the last three days. Home screen doesn't load, and none of the functionalities can be accessed.
Android
May 9, 2024
The app is not scanning tickets. Also, not scanning tickets or accepting manual entry to enter second chance drawing. Android S23 user
Android
May 9, 2024
App doesn't scan tickets on new phone. S21 worked just fine, got an s23 now and it doesn't work at all.
Android
May 10, 2024
Its crashes all the time and the scanner doesn't work. Adding my banking info did not work either.
Android
May 10, 2024
Scanner does not work at all
Android
May 11, 2024
If I could post a lower review I would. Extremely slow in any payouts. Expect payouts to be at least two weeks. The lottery will ask for copies of cancelled check and copy of of credit card to make a payout. You also must be in state to use this app. Highly suggest go to your local store and purchase and cash out lottery tickets. This is way to slow and complicated.
iOS
May 11, 2024
Could Be Much Better
First, the barcode scanning on an iPhone 14 Pro is awful. Barcode visually clear on screen but it doesn't pick it up. Moving around using different angles and sometimes it will scan (even though it's completely blurred on screen. Second, the location portion had been wonky for the last few weeks. On iPhone, it claims I'm not in PA or using a VPN randomly when in fact I'm in the middle of PA and do not have any sort of VPN. Doesn't seem to matter if I turn off or on WiFi and Cell Data. In a browser it's far worse. 95% of the time it claims I'm not in PA, even though it's on a wired Comcast account, in the middle of PA. Or it fails to recognize the plugin. Uninstall and reinstall everything. Reboot the device. I've done all that more times than I can count. Everything is up to date. Tried support. Just got a placated response with no viable solutions. The days of me chasing around support responses just so I can use your service are over. If you want people to use it, be proactive and do some decent user testing.
Android
May 14, 2024
Ticket scanner works when it wants to but doesn't work more times than not
Android
May 16, 2024
Absolutely terrible! The odds on the games suck! The bonuses they give you you have to use them in 7 days and you have to lose your money first before you can even use the bonus!!! Robbery!
PA Lottery Official App - Product Description
The official app of the Pennsylvania Lottery offers fun, convenience and information to players on the go. Features include: • The ability to take iLottery with you and play on the go anywhere in Pennsylvania! • Ticket Checker - Scan Scratch-Offs, Draw Games, Fast Play Games, and Keno to see if the ticket is a winner • Ticket scanner to enter current Second-Chance drawings • Daily & Past Winning Numbers • Current Jackpots • Exclusive mobile app giveaways • Latest Scratch-Offs and Scratch For Fun • Scratch-Offs Prizes Remaining • Current Fast Play Progressive Top Prizes • VIP Players Club access • Retailer locator • How to claim your prize Subject to all applicable rules, regulations and laws. Must be 18 years or older to play. Please play responsibly. Compulsive Gambling Hotline: 1-800-848-1880. Every effort is made to ensure the accuracy of the winning numbers, prize payouts and other information offered via the Pennsylvania Lottery's mobile app. The official winning numbers are those selected in the respective drawings and recorded under the observation of an independent accounting firm. In the event of a discrepancy, the official drawing results shall prevail. For questions or comments regarding this app, please contact the Pennsylvania Lottery at RA-RVPALottMobileApp@pa.gov.
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