76
good

Progressive | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
583 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
213 Reports
User Feedback
27%
iOS
213 Reports
73%
Android
583 Reports
Progressive - Latest Quality Issues
Android
May 15, 2024
Everytime I attempt to login, I receive an error message stating 'WE'RE SORRY We could not access your information at this time' and then requests I visit the website, where I am able to get my information. What's the point of an app if it makes me use the website?
iOS
May 15, 2024
Progressive
Is a scam. Have never once needed to use my insurance and it just keeps getting higher and higher every year. Cannot wait to make the move this next year to a different company
iOS
May 15, 2024
Many other companies
Worst company, harassing calls, invasion of privacy, false advertising and deceptive customer service tactics, go somewhere else
Android
May 15, 2024
App does not respond
Android
May 15, 2024
sometimes I'm not able to navigate through the app so I rated it a 4.
iOS
May 15, 2024
Confusing to use
This app works fine but so many things going on when I use it. I wish they make it simple and remove unnecessary stuff from the main page.
Android
May 15, 2024
hard to get info about why my insurance went up so much
Android
May 15, 2024
Rates are too high and keep going up without any accidents/claims. this company is garbage stay away, they spend all your money in unfunny commercials
Android
May 16, 2024
THIS PROGRESSIVE APP IS TOO COMPLICATED.I WILL BE LOOKING FOR A NEW INSURANCE COMPANY BEFORE MY POLICY EXPIRES IN OCTOBER.ITS SO COMPLICATED.I REGRET SIGNING UP WITH PROGRESSIVE.
Progressive - Product Description
Easy access to your insurance, whenever and wherever you need it.

Here are some things you can do with the Progressive App*: 
• View coverages, discounts, ID cards, documents, and policy details.
• Report and add photos to a claim.
• Pay your bill by credit card, debit card, checking account, or PayPal.
• View your billing history and upcoming payment schedule.
• See your progress in Snapshot®.
• Quote or make a policy change.
• Request roadside assistance, exactly when you need it most.
• Take and submit photos of documents that we've requested from you.
• Get in touch with your agent and claims rep.
• Start an auto insurance quote—and then buy online.

*Availability of some features may vary by state and policy type

CA Notice at Collection: https://www.progressive.com/privacy/privacy-data-request/
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