Quality degradation at Build Credit & Savings - Self  
Users report higher volume of Quality Issues than usual
71
good

Build Credit & Savings - Self | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
199 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
116 Reports
User Feedback
37%
iOS
116 Reports
63%
Android
199 Reports
Build Credit & Savings - Self - Latest Quality Issues
iOS
May 11, 2024
If you wanna take your credit score down use it
I start using Self two years ago when I first open my account my credit score want up 48 point and then two years later nothing change in my credit score. After my account being closed. I lost about 10 points so it doesn't worth it guys west of time.
iOS
May 12, 2024
I wish I never signed up
I can't add my debit card to this app to pay them. I can't ever talk to a real human being. All they have is a webpage with commonly asked questions. I hate this app and like the title says I wish I had never signed up for this.
iOS
May 12, 2024
SCAMMING THIEVES
I only made one payment which was $25 and I went back on my account today and I only had $21 dollars saved. I closed the whole account.
Android
May 12, 2024
This app does not work. I entered my PERSONAL information and when I get to the bank access screen where "Plaid" is initiated, I select my bank and get immediately logged out and kicked back to the log in screen for "Self". I highly suspect that this app is a scam to get people's private information, I recommend that it be investigated and if any damage should come to me, I'll share with the world that I will take out a commercial lien against the person highest in the food chain with "Self".
iOS
May 13, 2024
App and website NEVER work
I literally can never log into my account and my autopay keeps getting cut off! So my credit has taken a SEVERE hit and nothing ever happens when I call support. They tell me there's nothing they can do and give excuse after excuse. Im tired of it and I wish I had never opened an account with them.
Android
May 14, 2024
I had self since 2015. Was amazing until PayPal got hacked and someone used my linked self account to send $$ God knows where. Self sided with PayPal so I'm done with self. The credit boost does work - takes 6 months roughly to see any significant changes. Also my credit builder had 280$ when I asked to close my account. I received back 22$. What a joke. I was a loyal self user. But if that's how you treat long time users -I don't think I'll be back.They would have to make my account right first
Android
May 14, 2024
My score has boosted at least 100 points since using this app. The highest its been since my first car
Android
May 15, 2024
I have been with self for almost 3 years and actually restarted another credit builder have a credit card with them. I only have two issues with Self and haven't got anything resolved after calling Three times and sending texts with no answer so just sent an email to them 5 min ago hopefully they contact me or resolve the issue. The main issue is same thing they already know about after just reading the reviews fix your app. Please I can't even log in online . Plus teach service manners rude!!!
Android
May 15, 2024
I am totally disappointed in the service I'm getting I've tried continuously being very patient and after over a month I have not received my check after closing my account it wasn't this hard getting started disappointed
Build Credit & Savings - Self - Product Description
Want to build credit & savings together? Want credit for paying rent, cell phone, or utilities? Self has the tools for you to build credit.

With the Self credit app, you’ll have everything you might need to build credit. Get started with a low credit score – or even no credit score. At Self, all credit scores are welcome.

Start with the Self Credit Builder Account⁴.
- Build payment history — the #1 factor for building credit⁶
- Get back your savings¹
- No credit needed
- Reports to 3 credit bureaus
- Plans start at $25/month³
- Pay off over 24 months
- Includes credit score monitoring (VantageScore 3.0)²
- No hard pull
- 256-bit encryption to protect your data
- Your principal is safe in a bank account⁴

Unlock the secured Self Visa® Credit Card⁵ designed for building credit.
- Reports to 3 credit bureaus
- Your Credit Builder Account savings progress secures your Self credit card & sets your limit
- Includes credit usage monitoring & alerts
- Use everywhere Visa is accepted in the US

Build credit with rent, cell phone and utility payments
- Choose to add rent, cell phone, water, electric, and/or gas payments to your credit profile
- Securely link your bank account to Self
- Build credit by making on-time payments like you usually do
- Cancel anytime

TAKE YOUR CREDIT SCORE TO A NEW LEVEL
Self customers who make on-time payments lift their credit scores by 30 points, on average⁷.
Self customers who start with a credit score under 600 and make on-time payments lift their credit scores by 49 points, on average*.

JOIN THE BUILDER COMMUNITY
More than 3 million people have signed up to build credit with Self.

ACCESS THE SELF VISA CREDIT CARD
Card eligibility: Active Credit Builder Account in good standing, 3 on time payments, $100 or more in savings progress and satisfying income requirements. Criteria subject to change.

¹ Minus fees & interest. Individual results may vary and are not guaranteed. Improvement in your credit score is dependent on your specific situation & financial behavior. Failure to make monthly minimum payments by the due date each month may result in delinquent reporting to credit bureaus which may negatively impact your credit score. This product will not remove negative credit history from your credit report.

² Credit scores will only be available to customers our 3rd party vendor is able to validate.

³ Minimum and maximum repayment period for all loan products is 24 months. Maximum Annual Percentage Rate (APR) of all loan products is 15.97%. Sample products are $25 monthly loan payment at a $520 loan amount with a $9 administration fee, 24 month term and 15.92% APR, Total Payments of $600; Check the pricing page in the Self mobile app or www.self.inc for current pricing.

⁴ All Credit Builder Accounts are issued by Lead Bank, Sunrise Banks, N.A. First Century Bank, N.A.or SouthState Bank, N.A. Members FDIC. Subject to ID Verification, credit review and approval. Must be U.S. Citizen, permanent resident, or non-resident U.S. Alien, at least 18, and bank account required.  

⁵ The Self Visa® Credit Card is issued by Lead Bank or SouthState Bank, N.A, Members FDIC.

⁶ See https://www.myfico.com/credit-education/whats-in-your-credit-score. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

⁷ Average outcome for customers who opened a 12 month Credit Builder account in Q1 2021, made on-time payments, based on VantageScore 3.0. 

*Average outcome for customers who opened a 12 month Credit Builder account in Q1 2021, starting VantageScore 3.0 under 600, who made on-time payments. Other factors, including activity with other creditors, may impact results. On-time payments does not mean full program completion and past performance based on study does not guarantee future results. Credit score increase not guaranteed.
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