47
poor
The Home Depot | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
794 Reports
794 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
411 Reports
411 Reports
User Feedback
34%
iOS
411 Reports
411 Reports
66%
Android
794 Reports
794 Reports
The Home Depot - Latest Quality Issues
iOS
May 14, 2024
ACCESS DENIED!
Always an issue the past two weeks!
iOS
May 14, 2024
Online
Ordered online took forever to check out. Could not get the information to stay Kept giving errors for me to put correct numbers They WERE the correct numbers
iOS
May 14, 2024
Bad service quality
I have a big problem in my first order, I'm waiting a long long time to have my laundry room done and to take a solution to this problem. Deception.
iOS
May 15, 2024
Needs work
Searching for products on the app is a major nuisance. If you click on an item in the local sales ad, you can't go back to the previous location. Instead, you are taken back to the home page and must start the process over. Why can't the back button just take you back to the previous page you were on? Also, the one day savings lacks the filter option? I refuse to go through every item so I prefer to view none. You would think Home Depot is a start up with a small budget for their app. I use it mainly to see if they have something in stock but even that is inaccurate.
iOS
May 15, 2024
Difficult
It's been very difficult to navigate on the app
iOS
May 15, 2024
Recent version stopped working uninstalled on iPad
I tried to re-install after uninstalling and it still didn't work. Why brick an app if you don't allow ads or tracking? It used to work fine until last upgrade. Oh well. Lowes app still works.
iOS
May 15, 2024
Gives sign in error and nothing else
This above.
iOS
May 15, 2024
Delivery times are terrible
The app says 46 pieces are in stock. Yet, ship to store gives me 2 weeks out delivery time!!! Ridiculous speeds compared to all competitors!!! I only use HD home or store delivery as a last resort.
iOS
May 15, 2024
Sign in error
An unexpected error has occurred. Literally pops up nonstop and renders the app mostly useless aside from letting me know where items are because there's no employees around. Get some more developers so the app works. What an embarrassment.
The Home Depot - Product Description
It’s a good time to be a doer. DIY IN THE PALM OF YOUR HAND Save time with The Home Depot app. Shop over one million products and find the info you need most. SNAP A PICTURE, FIND WHAT YOU NEED Don’t know what something’s called? Just snap a picture and let our Image Search feature tell you. A GPS FOR YOUR SHOPPING LIST Use the Product Locator to find what you’re looking for and check store inventory. We'll take you to the exact aisle and bay. MAKE INFORMED BUYING DECISIONS Get Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an item and read what other customers have to say. DO MORE WITH AN ACCOUNT Signing up is quick and free. Get access to real-time order tracking info, view purchase history, enable instant checkout and more. SHOP SPECIAL BUYS & VIEW LOCAL AD Look for a new Special Buy on the app home screen each day. Plus, check out your local ad for all the latest from your Home Depot. Privacy Policy - https://www.homedepot.com/c/Privacy_Security Do Not Sell My Personal Information - https://www.homedepot.com/c/exercise_my_privacy_rights We want to hear from you – Let us know what you think by providing your feedback in the Help Center.
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