36
poor
T-Mobile Internet | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
150 Reports
150 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
81 Reports
81 Reports
User Feedback
35%
iOS
81 Reports
81 Reports
65%
Android
150 Reports
150 Reports
T-Mobile Internet - Latest Quality Issues
iOS
May 11, 2024
Bad app
I see the same issues from a year ago and has not changed
iOS
May 11, 2024
So many network issues
When it works, it's the best. Key word being when. In reality, it reminds me of the old dial up days. I try to get it fixed, and call, but it gets okay for a week. Now, when you leave a callback number, they call you back and put you on hold. No humans to speak to.
iOS
May 11, 2024
Can’t download automatically
It was stuck on without downloading logo
iOS
May 11, 2024
App freezes
App freeze up on launch.
iOS
May 11, 2024
Slow
Slow and gets disconnected a lot
iOS
May 12, 2024
Horrible reception
It is just horrible
iOS
May 13, 2024
Never opens
I haven't been able to even open this app for months!
iOS
May 13, 2024
Not sure
Internet shutdown is acting like I'm a new customer? And has done this before and my tablet Chromebook will not login to wi-go
iOS
May 15, 2024
intermittent
Too slow on too many occasions.
T-Mobile Internet - Product Description
Set up your T-Mobile Internet service in just 15 minutes with the T-Mobile Internet app. Once you’re up and running, the app is all you need to take control of your internet experience. Find the strongest signal Use the app’s interactive placement assistant to find the sweet spot for your T-Mobile 5G Gateway. Manage your connected devices Monitor and remove unrecognized devices for even more control of your network. Update your password Change the name and password of your network with ease for more personalization and control. Schedule screen-time Set screen-time limits for the non-stop scrollers and bedtime rule breakers in your family. Getting started is easy, just download the T-Mobile Internet app today and enjoy high-speed internet on your terms. Note: To use this app you must be a current T-Mobile Internet customer.
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