66
fair

Your Texas Benefits | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at HHSC? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
83 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
24 Reports
User Feedback
22%
iOS
24 Reports
78%
Android
83 Reports
Your Texas Benefits - Latest Quality Issues
Android
May 9, 2024
trying to renew online and won't let me the app or website not working
Android
May 9, 2024
I used this app to upload documents which were not received by the agency.
Android
May 10, 2024
It works sometimes and it hard too send your paper work it will say you sent it but they never get it so be careful
Android
May 10, 2024
I have cancer I need medicade desperately I only get 1200 a month Please review please give me a second chance.Last time I called the man said has anything changed with your case, address,phone anything,I told him no it's all the same ,he said you should be good to go.without medicade I'll end up dying
iOS
May 13, 2024
App not working
Unable to access app called office and number listed they don't know how to help always says something went wrong no one seems to know why
Android
May 14, 2024
I cannot get SNAP Benefits even though I do not get even minimum wages with delivery app. The obsolete and typically Texan style backwardness of their computer system does not allow them to process delivery driver app income therefore, I have to strave to please them! I hope the Creator of the Univerae curses them and their system, extremely low IQ, and bad atitude!
Android
May 14, 2024
It almost always tell me my password or username don't match. The the questions say I gave wrong answer. This has been going on for years like this. I can renew or review anything. Disappointing
iOS
May 15, 2024
Horrible
Nothing on it works not even if I try and add a new case.
Android
May 15, 2024
Hi this app needs work it won't let me create a account I have trouble creating a account I went through the steps and a number came up and said to call it please work on the issue and up date the whole app thank you have a good day.
Your Texas Benefits - Product Description
The Your Texas Benefits app is for Texans who have applied for or get:  
• SNAP food benefits 
• TANF cash help 
• Health care benefits (including Medicare Savings Program and Medicaid)  

Manage and view your cases anytime you want – right from your phone.  
 
Use the app to send us documents we need. 
 
Get alerts, like when it’s time to renew your benefits.  
 
Manage your Lone Star Card.  
 
You also can report changes to your cases and find an office near you. 
 
To get started, set up a Your Texas Benefits account (if you don’t already have one). 
 
Here are features you can access once you set up your account: 
 
View your cases: 
• Check the status of your benefits. 
• See your benefit amounts. 
• Find out if it’s time to renew your benefits. 
 
Manage account settings: 
• Change your password. 
• Sign up to go paperless and get notices and forms sent to you on the app. 

Send us documents: 
• Attach photos of the documents or forms we need from you and then send them to us.  

Get alerts and view case history: 
• Read messages about your cases. 
• View documents you’ve attached and sent us through the website or app. 
• View any changes you’ve reported. 
 
Report changes about your: 
• Phone numbers  
• Home and mailing addresses 
• People on your cases 
• Housing costs 
• Utility costs 
• Job information 

Manage your Lone Star Card:  
• View your balance. 
• Track your transaction history.  
• Check your upcoming deposits. 
• Change your PIN. 
• Freeze or replace your stolen or lost card. 
 
Find an office: 
• Find HHSC benefit offices. 
• Find community partner offices. 
• Search by your current location or ZIP code.
Want to improve your unitQ Score by 20% within 30 days?
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