28
poor
Ziggo GO | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-34 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
68 Reports
68 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
41 Reports
41 Reports
User Feedback
38%
iOS
41 Reports
41 Reports
62%
Android
68 Reports
68 Reports
Ziggo GO - Latest Quality Issues
Android
May 13, 2024
Too expensive compared to the competition. We, seniors, want speed but no bells and whistles.
Android
May 13, 2024
Ziggo... what an aso s and every day malfunction but ZIGGO CAN'T DO ANYTHING ABOUT IT. but receiving money Scammers
Android
May 13, 2024
I can't retrieve my login details via the app, I get an error message
Android
May 14, 2024
Worthless people can't get in and can't create another password and username
iOS
May 14, 2024
Too many bugs
- Watching TV often stutters - in picture mode still doesn't work - app not available for webOs (LG TV) - If you're already streaming something on your TV and you want to stream something else after a period of time, you'll need to close the entire app again - Interface doesn't work well. Who uses that homescreen, you still want to watch TV as the first option - If you click on a program to stream, you get a whole screen take over that you can only get rid of with a small button at the top left Unfortunately, I have more comments that don't work well. Unfortunately the above bugs have been like this for a very long time, I wonder if the app is actually still in development since the number of bugs that keep getting worse.
iOS
May 15, 2024
Abroad
To watch Ziggo abroad, you need a good internet connection to be able to watch Ziggo. Stuttering, the images are annoying, so I can no longer watch Ziggo abroad
Android
May 15, 2024
The app is fine. Easy to use. I just miss the possibility, like with YouTube, to connect with your TV. So you can control the Go app from your phone on your TV.
Android
May 15, 2024
15/05/24: Went back to Ziggo because of Odido's crappy internet. Unfortunately still the same problems with the ziggo go app. Wi-Fi measurement is good, chromecast has been reset to factory settings and has been updated. Keeps stuttering and 'loading' when streaming to chromecast. All other apps like netflix do work. Just doesn't look at it this way, crap. - Six months later and still not resolved.
Android
May 15, 2024
Works well for me. But since the update, the image doesn't stay fixed in landscape orientation. If I accidentally move my phone slightly, it shoots back to portrait mode and therefore much smaller screen. Very annoying when that happens 5 times in an hour. I hope this will be resolved soon.
Ziggo GO - Product Description
Watch anywhere at home and on the road, in the Netherlands and the EU, with Ziggo GO. Watch your favorite programmes, films, series and sports wherever and whenever you want. With Ziggo GO you can turn any screen into your TV. Whether you are at home, on the train, or on holiday in the EU. Download the Ziggo GO app on your smartphone, tablet, smart TV or media player. Or watch ziggogo.tv via your laptop Do you have a Ziggo TV subscription? Then you get Ziggo GO as standard with your subscription, at no extra costs. All you need is a My Ziggo account and internet (Wi-Fi or 4G/5G). You can do all this with Ziggo GO: - Watch live TV to 70+ TV channels. Missed the start? Then start again from the beginning. - Look back up to 7 days. Watch a program when you want and have time. - Record programs. No time for a movie? Record it. Easy with the app. Also remotely... Stream to your TV - Stream to your TV. Ideal for multiple TVs. Connect the TV to your smartphone, Chromecast or Airplay and watch on the big screen. - Watch online and offline. Watch movies and series immediately. Or download them for on the go. - Watch on more screens at the same time. With Ziggo GO you can watch TV, films and series on 3 devices at the same time. Are you a football fan and don't have Ziggo? From August you will experience UEFA European football in one place, at Ziggo Sport. Watch the matches of Dutch clubs and the finals with Ziggo Sport Free. Easy with the Ziggo GO app. Register via ziggo.nl/uefa. Want to watch UEFA European football on a big screen? Open the App store on your smart TV and install the Ziggo GO app. Or stream easily with Ziggo GO from your mobile or tablet to your TV via Chromecast or AirPlay. In the European Union (EU) and per account on a maximum of 3 screens at the same time! NB: - Always use the latest version of the Ziggo GO app - If you are a Ziggo customer, log in with your My Ziggo details and enjoy the complete range of Ziggo TV. If you are not a customer and are a UEFA viewer, log in with your Ziggo Sport Free details. - Watching TV via 4G or 5G uses a lot of MB from your mobile data bundle. Your mobile provider may charge extra costs if you use up your data bundle. Therefore, preferably watch via WiFi. That won't cost you anything extra. Minimum requirements and conditions - A tablet or smartphone with at least Android 6.0 or higher - The Ziggo GO app does not support rooted Android devices - The app requires that you have set the correct time on your device or video streaming will not work. - We support streaming to Chromecast version 2 or newer.
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