83
good
Norwegian Travel Assistant | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
62 Reports
62 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
22 Reports
22 Reports
User Feedback
26%
iOS
22 Reports
22 Reports
74%
Android
62 Reports
62 Reports
Norwegian Travel Assistant - Latest Quality Issues
Android
May 5, 2024
Overpriced fare.
Android
May 9, 2024
Difficult to find the right one
Android
May 10, 2024
Good app, but a bit much hassle about buying add-ons.
Android
May 10, 2024
Agent Support not working - Returning an 404 error for days.
iOS
May 15, 2024
one
Stop with your millimeter petitess! You get damn damned..... every time you are going to fly with you! You take every chance to make more money on your luggage. You should be ashamed!
iOS
May 18, 2024
Bad
App does unfortunately not save your passport details so you need to type them in every time :/
Android
May 19, 2024
Wildly unstable app.
iOS
May 23, 2024
Bonfire in the bucket
Arrived at 25 before the domestic flight was due to leave and had not had time to check in on the app because I was in the car all the way to the airport. Norwegian can't print boarding passes at this point easily even though I had easily made it through the airport well before the flight was due to leave.
Android
May 23, 2024
Had to pay 650 NOK for a letter that was wrong in the name. Corrected it even on their site.
Norwegian Travel Assistant - Product Description
Manage your trip with Norwegian on the move! Book flights, add Fast Track and other extras, keep track of your travel plans and get important updates about your trip – everything in one handy app. * You’ll have all your travel documents in one easy-to-access spot – both tickets and boarding passes are stored in one handy travel folder * Book flights directly from the travel assistant * Add and keep track of trips that haven’t been booked with your profile * Check in on the go – convenient and quick * Add Fast Track and skip the queues through security – handy when you’re running late or when you just feel like spending your time on other things than standing in line * Travelling with more bags than expected? The travel assistant lets you add extra checked bags easily * Add seat reservations to your flights and make sure you get your favourite seat * Get push notifications with up-to-the-minute info about your flights * Automatic login for faster access to your information and for booking flights * Travel archive with your previous flights * Check if flights are on time with our flight status overview * Offline access – your travel information’s always there when you need it * Passbook support for your boarding passes when you’ve checked in online Help us improve the app! Got tips or suggestions on what we should improve or include in the travel assistant app? We’d be glad to hear from you. Contact us at travelassistant@norwegian.com
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