G2 trusted software marketplace ranks AI-powered unitQ a “High Performer”
While we’ve been really busy recognizing Leaders Reshaping Quality Experiences, we’re excited to announce today that unitQ has been on the receiving end of an award, too. We’ve been ranked a “High Performer” on the world’s largest and most trusted software marketplace, G2.
The G2 award is an indicator of exemplary customer service, a commitment to continuous AI innovation in our product, and a strong rapport with our growing community of users.
“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”
Customer validation
In an era where every product and service is part of a fierce battle for user attention and retention, our G2 ranking underscores our mission to ensure optimal product quality for our customers as well as our firm belief in the paramount role of quality in user satisfaction and business success.
Sure, media and analyst coverage is great. But the best validation of your value should come from customers!
Snippets of G2 reviews for unitQ’s customer feedback software include: unitQ is a “game changer,” “supports strategic decision making,” is a “great way to aggregate user insights from multiple sources” and much more. Learn more about what real users have to say about unitQ or leave your own review of unitQ on G2.
Strategic importance of user feedback software
Leveraging machine learning and artificial intelligence, unitQ surfaces product quality issues affecting user experience across all touch points of the customer journey. Our AI does this by transforming real-time user feedback, across multiple channels, into actionable insights.
Our AI-driven platform helps organizations identify problems, understand their root causes, and formulate impactful solutions now and for development roadmaps. We do all of this for our customers with an impressive real-time speed that highlights the strategic importance of user feedback software over traditional, manual approaches to feedback analysis.
Conclusion
unitQ's ascent to "High Performer" status marks a significant milestone for us and a notable moment in the quality assurance industry. Best of all, we’re not resting on our laurels. We continue to innovate and expand, taking our commitment to “quality” to new frontiers.
About unitQ
As the leading real-time customer feedback platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time.
Customer-centric companies like Spotify, Bumble, Pinterest, and HelloFresh rely on unitQ for actionable insights to drive growth, reduce churn and build brand loyalty.
Want to see how your organization compares to others? Get your free unitQ Score or book a unitQ demo today!
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David Kravets is Senior Content Marketing Manager at unitQ
