How unitQ integrations unlock the power of customer feedback
At unitQ, we know that your customer feedback is invaluable. It’s a treasure trove of insights that can drive meaningful improvements in your product, enhance user satisfaction and elevate your brand. That’s why we’re committed to providing seamless, flexible ways to connect all your customer feedback sources to unitQ, no matter where your data lives.
With our wealth of integrations, connecting your favorite platforms — like Zendesk, Intercom, Salesforce, app stores, social media and more — is a breeze. But what if you use a niche platform, an emerging tool or a data source that isn’t on our list yet? Don’t worry, we’ve got you covered.
Meet your feedback connector: Zapier
unitQ’s Zapier integration enables your organization to easily connect almost any feedback source to unitQ. With Zapier, you can integrate with over 7,000 tools and systems — without the need for extensive engineering resources. Whether your feedback resides in a CRM, survey platform, Google Sheet or social media channel, Zapier bridges the gap, ensuring no valuable customer voice is left unheard.
How does it work?
Choose your feedback source.
Configure your desired triggers and actions in Zapier.
Watch as your feedback flows seamlessly into unitQ, where it is granularly parsed and analyzed in real time.
With the power of Zapier, you’re in control of how your feedback pipeline is constructed, all while leveraging unitQ’s advanced AI to transform raw customer feedback data into real-time actionable insights.
Prefer direct integration? unitQ’s API has you covered
If your organization doesn’t use Zapier — or if you prefer a more tailored approach — unitQ offers a robust API that enables companies to integrate directly with your feedback sources. Our API is designed for flexibility and scalability, making it easy for your engineering team to build a solution that perfectly fits your needs.
Why it matters: Turning customer feedback into actionable insights
At unitQ, we don’t just aggregate feedback. We empower your teams with insights. Our AI parses customer feedback in real time, detecting trends, surfacing opportunities and identifying issues before they escalate. This means your organization can act quickly to address customer pain points, optimize your product and deliver experiences that exceed expectations.
By connecting every feedback source to unitQ, you gain a unified view of your customers’ voices, no matter how diverse or distributed they may be. This 360-degree perspective is essential for staying competitive in today’s fast-paced market, where customer expectations are higher than ever.
Feedback without limits
With unitQ’s extensive integrations, Zapier support and flexible API, there are no limits to how you can connect, analyze and act on your customer feedback. Your customers are talking — unitQ ensures you’re listening and ready to respond.
Embracing flexibility and leveraging cutting-edge AI, unitQ is here to help you harness the full power of customer feedback. Let’s turn insights into action and drive your organization’s success forward!
About unitQ
unitQ revolutionizes how product builders, engineers, support leaders and team members understand feedback in real time to build superior products, fix bugs faster and resolve support issues at scale. With unitQ’s customer feedback platform, you can discover quality issues at the same time as your users. Know what product launches, releases or evergreen features are causing the most bugs or support tickets. Or drill into the root causes of these issues by source, platform, device, customer segment and more.
unitQ AI centralizes feedback from all feedback sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Customer-centric companies like Spotify, Bumble, Pinterest, DailyPay and Zendesk rely on unitQ for actionable insights to drive growth, reduce churn and build brand loyalty.
Want to see how your organization compares to others? Get your free unitQ Score or book a unitQ demo today!
Sierra Kirtz is Sr. Manager, Customer Onboarding and Education at unitQ.
