unitQ at CX BFSI Exchange East: Using AI to streamline customer feedback analysis

Oct 14, 2024
By David Kravets
unitQ at CX BFSI Exchange East: Using AI to streamline customer feedback analysis

We are excited to announce unitQ is attending CX BFSI Exchange East 2024 on October 15-16 in Miami, Florida! 

This two-day event brings together top leaders and innovators in the banking, financial services and insurance (BFSI) industries, focusing on enhancing the customer experience with cutting-edge technologies and solutions.

At the event, unitQ will be represented by a talented group of team members:

  • Christopher Bryan, Director of Product Marketing, will lead an 11am EDT, Oct. 15 Think Tank:Staying Ahead: Using AI to Streamline Customer Feedback Analysis and Drive Growth.” Christopher will share valuable insights on how AI-driven user feedback analytics can help organizations better understand customer needs, improve their products and drive business growth.

  • Katie Hurley, Vice President of Marketing, will be present to connect with attendees and discuss how unitQ can help organizations harness the power of real-time user feedback to create exceptional customer experiences.

  • Jon Bratton, Senior Director of Sales, and KC Molapisi, Account Executive, will also be on hand to showcase how unitQ’s advanced user-feedback analytics platform can support companies navigate the complexities of modern customer interactions.

We’re excited to meet you at the Intercontinental Miami, Florida and showcase how unitQ’s platform can empower organizations to grow by delivering exceptional customer experiences. If you're attending, don’t miss the opportunity to participate in Christopher Bryan’s workshop and meet with our team!

We look forward to seeing you there!

About unitQ

unitQ revolutionizes how product builders, engineers, support leaders and team members understand feedback in real time to build superior products, fix bugs faster and resolve support issues at scale. With unitQ’s customer feedback platform, you can discover quality issues at the same time as your users; know what product launches, releases or evergreen features are causing the most bugs or support tickets; or drill into the root causes of these issues by source, platform, device, customer segment and more.

unitQ AI centralizes feedback from all feedback sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Customer-centric companies like Spotify, Bumble, Pinterest, DailyPay and Zendesk rely on unitQ for actionable insights to drive growth, reduce churn and build brand loyalty.

Want to see how your organization compares to others? Get your free unitQ Score or book a unitQ demo today!

David Kravets is Senior Content Marketing Manager at unitQ.

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Join category‑leading companies and start driving growth, reducing churn, and building loyalty with unitQ.