unitQ at Zendesk AI Summit: Revolutionizing CX with AI and human expertise
At unitQ, we believe customer experience is the key to business growth and brand loyalty, and we’re excited to showcase our approach at the upcoming Zendesk AI Summit in New York. The Oct. 9 event will gather industry leaders, Zendesk experts, and forward-thinking innovators for insightful discussions on how the perfect blend of artificial intelligence and human-centered experience is transforming the customer journey.
The Zendesk AI Summit is not just another conference — it's an exclusive, invite-only event that brings together the brightest minds in customer service innovation. We're thrilled to be a sponsor of this curated environment, where participants will get a deep dive of how unitQ is leading the charge in revolutionizing customer experience through cutting-edge AI advancements.
Discover unitQ's AI-driven Voice-of-the-Customer platform
As a company rooted in a deep understanding of customer needs, unitQ focuses on amplifying the voice of the customer through advanced, proprietary AI capabilities. Katie Hurley, VP of Marketing, Christopher Bryan, Director of Product Marketing, and KC Molapisi, Account Executive, will be at the summit and at our booth. They'll provide an opportunity for attendees to dive into our Voice-of-the-Customer platform and discover how our technology translates all feedback sources into real-time actionable insights.
unitQ and Zendesk: A strategic partnership for innovation
Our presence at the Zendesk AI Summit is also a testament to our strong partnership with Zendesk. Recently, Zendesk Ventures announced their investment in unitQ, underscoring our shared vision of delivering world-class customer experiences. This investment solidifies an already powerful strategic relationship, giving both Zendesk and unitQ the opportunity to push the boundaries of what AI and customer service can accomplish together. Our solutions are designed to help businesses keep pace with the dynamic needs of their customers, and with Zendesk’s backing, we’re more equipped than ever to make this vision a reality.
We can't wait to connect with you at the Zendesk AI Summit to explore the future of customer experience innovation.
About unitQ
unitQ revolutionizes how product builders, engineers, support leaders and team members understand feedback in real time to build superior products, fix bugs faster and resolve support issues at scale. With unitQ’s customer feedback platform, you can discover quality issues at the same time as your users; know what product launches, releases or evergreen features are causing the most bugs or support tickets; or drill into the root causes of these issues by source, platform, device, customer segment and more.
unitQ AI centralizes feedback from all feedback sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Customer-centric companies like Spotify, Bumble, Pinterest, DailyPay and Zendesk rely on unitQ for actionable insights to drive growth, reduce churn and build brand loyalty.
Want to see how your organization compares to others? Get your free unitQ Score or book a unitQ demo today!
David Kravets is Senior Content Marketing Manager at unitQ.
