unitQ

Security

Effective date: February 12th 2024
Protect your Data

unitQ is a secure and compliant quality monitoring solution for your full application stack. We meet the industry's strictest certifications for security, privacy, and control.

Certification and Compliance

SOC2

unitQ is SOC 2 Type II compliant, ensuring the highest standards in data protection and information security policies and controls. For more information, please contact us.

EU GDPR

unitQ is compliant with the EU General Data Protection Regulation (EU GDPR).

ISO 27001, ISO 27017, ISO 27018

The unitQ datacenters are compliant with ISO 27001, ISO 27017 and ISO 27018 certifications. These internationally accepted security standards cover the systems, applications, people, technology, policies, procedures and data centers serving customers. Our hosting provider, AWS, has achieved all three of these certificates. AWS ISO 27001 covers the AWS and AWS shared common infrastructure. The ISO 27017 certification covers cloud security specifically for cloud service providers. ISO 27018 governs protection of personally identifiable information in public cloud services.

The unitQ On-Premise Option

We can also provide a completely on-premise version of unitQ to our Enterprise customers to enable more flexibility in achieving your compliance requirements. For more information, please email us at help@unitq.com

unitQ Subprocessors

To support delivery of our Services, unitQ, Inc. (or one of its Affiliates listed below) may engage and use data processors with access to certain customer data (each, a “Subprocessor”). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and unitQ (the “Agreement”).

Third Parties

unitQ currently uses third party Subprocessors to provide infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, unitQ performs diligence to evaluate their privacy, security and confidentiality practices and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

unitQ may use the following Subprocessors to host customer data or provide other infrastructure that helps with delivery of our Services:

Entity Name

Subprocessing Activities

Entity Country

Amazon Web Services, Inc.

Cloud Service Provider

United States

Google Cloud

Natural language processing

United States

Microsoft Azure

AI Services

United States