unitQ

Reduce support tickets by 40% with AI customer insights

Get a comprehensive view of the customer experience by deploying AI agents on your support data, chatbots, calls, social media, review sites, surveys, and more.
unitQ SupportOptimization Mobile

Proactively resolve issues and boost customer satisfaction with AI insights

01
Centralize all customer conversations, voice or text, in one place
Support Optimization 1
02
Automate the categorization of interactions using AI agents, and enable skill-based routing
Support Optimization 2
03
Get alerts on trending issues from AI agents before they overwhelm your support team
Support Optimization 3
04
Provide engineering full context to fix issues faster with 1-click root cause analysis
Support Optimization 4
05
Drive cross-functional alignment by prioritizing changes around KPIs like CSAT, NPS, and churn
Support Optimization 5

Actionable insights from call center interactions

unitQ’s agentic transcription service instantly turns customer calls into clear, real-time insights, cutting out manual efforts and giving you a complete picture of what matters most to your customer.
Actionable insights from call center  interactions

See it in action!

Join category leaders and start driving growth, reducing churn, and building loyalty with unitQ.