66
fair
23andMe - DNA Testing | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
83 Reports
83 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
49 Reports
49 Reports
User Feedback
37%
iOS
49 Reports
49 Reports
63%
Android
83 Reports
83 Reports
23andMe - DNA Testing - Latest Quality Issues
iOS
Mar 27, 2025
Paywalls,bad info,bankruptcy=DELETE DATA
DELETE UR DATA! Also, I never was impressed with this app/company. Any valuable, or interesting info was behind exorbitant paywalls, and they never were able to get my family tree right, or connect me with relatives who had submitted data. And to find out I should delete my data due to bankruptcy from NYT is shameful. Never cared about their clients or their safety.
iOS
Mar 27, 2025
Bankrupt without notification
We pay expensive money for DNA testing, and you don't even try to let your users know about it????
iOS
Mar 28, 2025
Predictable tree
It's a promising move, but so far whatever algorithm/AI is being used it appears to be missing that my Ancestors with the last nam Rudnicki (male), and Rudnicka (female) are not the same as Riding, even though most letters are the same (except for ‘g', and the letters order in the spelling of the surname
iOS
Mar 28, 2025
Do not use if you value privacy
I am a big proponent of privacy with my information therefore I gave 23&me a different name and birthdate than my own. I do not have access to the birthdate I gave them. They will not allow me to delete my account unless I provide a government ID. Per my local laws they are not allowing me to use my rights to delete it. Please avoid this company as well as they have declared Bankruptcy and I no longer trust what they will do with our data.
iOS
Mar 28, 2025
No way to delete the data! Stay away from 23andMe!
The application is broken and there is no way to delete your data/account.
iOS
Mar 29, 2025
Appalling Service
I sent a sample off a month ago and it seems to have disappeared into thin air. Cannot track it on the website. Now it seems the company has gone bust, and they were still selling kits when they knew this. Keep well away.
iOS
Mar 30, 2025
Questionably inaccurate
Majority of my family came over from Ireland, Norway, and germany, we have family alive still, who confirmed this the further back the more concentrated the dna seems, i have tested both grandparents. One on 23andme the other on ancestry.com “a MUCH more accurate reading! They have timelines of travel as well ive tested My parents as well, this company strikes me as lazy and here is why, a majority of people will take it at face value but i question how accurate it is, i cant say for certain im right but based off my DNA list, its wildly misleading These DNA tests often overclassify “English” because of the Anglo-Saxons, who were from Germany and Denmark, and made up a huge! part of what they call “English” DNA. So when you see English, it doesn't mean you're some medieval Brit it just means they're detecting Germanic ancestry that ended up in England at some point. Also, DNA doesn't follow modern borders. Your genes might get labeled “English” even if they're actually from a Germanic ancestor who lived in England for a bit. That's why these results can be misleading. They need to quit being lazy and start giving people more accurate readings!
iOS
Mar 31, 2025
Nope!
They removed my son from my profile, and I got our kits together, his results are not even showing up. Same with my brother WTH??!! Pay Premium!! SMH!!!
iOS
Mar 31, 2025
Premium ANNUALLY RENEWING LIFETIME Subscription DESTROYED the app interface!
Completely unintelligible! Wow! An inverse thrill….
23andMe - DNA Testing - Product Description
Explore your DNA with 23andMe. Discover how your DNA connects you to 2000+ geographic regions around the world. Gain insights into your health, traits, and more. • Ancestry + Traits Service includes Ancestry Composition — covering 2000+ geographic regions — and 30+ Trait reports such as Ability to Match Musical Pitch, Cilantro Taste Aversion, and more. ◦ DNA Relative Finder allows you to opt-in to connect with other 23andMe customers who share your DNA and ancestors. ◦ Your Family Tree, automatically built from your DNA relationships, allows you to easily visualize how you’re all related. • Health + Ancestry Service includes everything in Ancestry + Traits Service plus 65+ additional genetic reports such as Genetic Weight, Muscle Composition, and more.* Both Services require purchasing a kit and submitting a saliva sample using the collection kit provided. You can log into your account to track the progress of your sample. Once you get your results, open your app to view all your reports. In the app, you can also choose to answer survey questions and participate in 23andMe research. Link your account with Apple HealthKit™ and participate in activity tracking enhanced research initiatives. Our rigorous standards ensure quality service. • Our team of scientists and medical experts uses a robust process to develop reports and ensure validity. • Ancestry percentages are derived from our powerful, well-tested system that provides you with ancestry estimates down to the 0.1%. *Health + Ancestry Service is available in USA, Canada, United Kingdom, Ireland, Denmark, Finland, Netherlands, and Sweden. Terms of service US (https://www.23andme.com/about/tos/) UK, IE, FI, DK, SE, NL (https://www.23andme.com/en-eu/about/tos/) Canada (https://www.23andme.com/en-ca/about/tos/) All other countries (https://www.23andme.com/en-int/about/tos/)
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