60
fair
ABN AMRO | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
102 Reports
102 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
47 Reports
47 Reports
User Feedback
32%
iOS
47 Reports
47 Reports
68%
Android
102 Reports
102 Reports
ABN AMRO - Latest Quality Issues
iOS
Jan 25, 2025
Wrong
When I want to log in it says that my pass number is wrong but it is correct
Android
Jan 25, 2025
Ok. Can't log in on mobile anymore. Please request bank card
Android
Jan 26, 2025
Recently the app hardly opens anymore. Not even with ideal payments. It takes forever. Sometimes even so long that the app closes because the session has ended before I have seen any balance. I have already cleared the cache but unfortunately this has not helped.
Android
Jan 26, 2025
I dislike the app because it makes you jump hoops. If you have an automated monthly transfer will the amount higher than their arbitrarily imposed daily limit amount, you will have to increase the limit manually. There is no way to permanently increase their arbitrarily set limit amount. Also call my if you wish to change your schedule of payment amount, the new amount gets counted towards the daily limit (even if you aren't actually transfer anything today).
Android
Jan 26, 2025
A big maze, that whole app, you search until you are unconscious and if you can't find it, you are also helped tremendously by Anna the chatbot, who sends you all the way from pillar to post, to the bank, personal contact, it was the best, but it has all become too expensive and the consumer has to sort it out for himself.
Android
Jan 27, 2025
And suddenly you have to have Android 11 because otherwise this app won't work at all. And what does ABN say? Blah blah security. Go complain to the manufacturer of your phone. What?? Apparently ING and ASN do manage to keep an app safe. No, then ABN, who says: Just buy a new phone. Who's going to pay for that? Not ABN. ABN has never been there for its customers. Not now, never.
iOS
Jan 28, 2025
Updates
Really bad that I am now asked to add my bank cards to the app again within 2 weeks. Years went reasonably well but now the last month it seems like a mess. Hopefully you will do something about it soon to make it work properly again.
Android
Jan 29, 2025
no public account
Android
Jan 29, 2025
I find it unacceptable that this app forces me to buy a new tablet to use a higher version of android. The app should just keep working on android 10!
ABN AMRO - Product Description
The ABN AMRO app puts the bank at your fingertips, 24/7! Whether you want to do your banking fast and securely, make iDEAL payments, easily make secure calls to our customers services or update your personal data and preferences, you can do it all with the ABN AMRO app. But of course that’s not all. You can also: • view your transactions, balance and bank accounts • block or unblock your debit card or request a replacement • make transfers and schedule payment orders • log in to Internet Banking • get notifications about credits, debits or direct debits • send a Tikkie payment request • add your accounts held with other banks to your overview. Using the ABN AMRO app for the first time If you already have an ABN AMRO current account, you can start using the ABN AMRO app right away. Make sure you have your debit card and your e.dentifier ready for the registration. You need them to set up the app. After that, you’ll only need your debit card and e.dentifier to confirm certain payments. New client? Open a bank account in the app It’s easy to open your first ABN AMRO current account in the app, without going to a branch. You can usually also open the account in the app using an international passport. Secure banking in the app The app lets you log in and confirm lots of orders using the 5-digit identification code of your choice, your fingerprint or Face ID. It is important that you use your device with care, so be sure to keep your personal identification code secret, just like your PIN. Also only register your own fingerprint or face on your device. More information about secure mobile banking is available at https://www.abnamro.nl/en/personal/internet-and-mobile/mobile-banking/safe-mobile-banking.html.
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