54
fair
BanCoppel | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
407 Reports
407 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
15 Reports
15 Reports
User Feedback
4%
iOS
15 Reports
15 Reports
96%
Android
407 Reports
407 Reports
BanCoppel - Latest Quality Issues
Android
Jan 28, 2025
It is slow, sometimes due to maintenance I will not open the application, this is very often by the way.
iOS
Jan 28, 2025
They charge your account for purchases you don't make and they don't solve anything in branches
They charged my card $2090.80 for a purchase that I did not make and although I went to the branch and sent emails to UNEbancoppel, they did not give me a solution, they only made excuses saying that I made that purchase and now I have to pay that amount 😡 The truth is, what bad service from Bancoppel 👎
Android
Jan 28, 2025
Application that worked little and now it doesn't even open. Each update makes it worse
Android
Jan 28, 2025
Nah, he doesn't let me in or he doesn't take the photo. There's one of them like an idiot grabbing the phone and what if I never took the photo?
Android
Jan 29, 2025
It is the worst banking app, it always has problems making a transfer is difficult, I do not recommend it at all
Android
Jan 29, 2025
It's good, but I don't like it, it takes $50 to $100 pesos from me every so often, and if it was for an emergency, you can't count on all your money because they've already taken it. I'll look for other options.
Android
Jan 29, 2025
It's a pain, on the one hand I want to update my data and it won't let me open the app. I've been like this for a long time now and it keeps sending me to the branch, so online banking is useless.
Android
Jan 30, 2025
Application crap, it doesn't work, you can't make transfers, this crap doesn't work
Android
Jan 30, 2025
At the beginning the application was very good but over time it is no longer reliable, there are always problems with location, that it is not on the network, that it is under maintenance, it is no longer effective and nothing is fixed.
BanCoppel - Product Description
Conoce las novedades de App BanCoppel: ¡Realiza retiros de efectivo sin tarjeta en Cajeros Automáticos y/o Ventanillas Electrónicas! Utiliza CoDi para hacer transferencias electrónicas, ¡de forma rápida y segura! Préstamo digital Ya puedes realizar múltiples disposiciones de tu Préstamo desde la App BanCoppel. (ya que se tiene aprobado o activo, en la app solo ves el simulador y detalles del servicio) Portabilidad de nómina Cambia tu nómina a BanCoppel sin ir a sucursal y disfruta de los beneficios que te ofrecen las Tarjetas BanCoppel. Código de Seguridad Dinámico Genera el Código de Seguridad Dinámico (CVV) de tus tarjetas para comprar por internet de manera segura y express. Pago de Servicios Realiza pagos de servicios como agua, luz, teléfono, televisión de paga y servicios del Gobierno de la Ciudad de México. Préstamo Personal Coppel Ahora ya puedes realizar la disposición de tu Préstamo Personal Coppel directo a tu cuenta de débito BanCoppel. Encuentra la sección en Oferta de Productos y selecciona “Disponer”. Conoce nuestra tarjeta CLIC y descubre los beneficios que te ofrece. Puedes abrir tu cuenta de débito de forma 100% digital, ¡a un clic de distancia! ¡Visita nuestra sección de videotutoriales! Una manera fácil e interactiva de conocer todas las funcionalidades que tiene ahora App BanCoppel. Encuentra las indicaciones paso a paso que deben seguirse y ejecutarse para el desarrollo de cualquier procedimiento. ¡Muy pronto tendremos más novedades para ti!
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