Quality degradation at BBC News  
Users report higher volume of Quality Issues than usual
0
poor

BBC News | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-46 Points Past 7 Days
Category: News
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
18 Reports
User Feedback
31%
iOS
18 Reports
69%
Android
41 Reports
BBC News - Latest Quality Issues
iOS
Nov 5, 2024
Used to be good
Now full of bugs, stories full of typos, user experience is terrible compared to previous versions
iOS
Nov 5, 2024
Truly disappointed
I signed up for this app to follow the war in Ukraine. After all, this is the BBC. Ukraine is in their backyard. Right now, any news they put out is 6 days old. Did the war stop for the US election. I don't think so. Very Disappointed
iOS
Nov 6, 2024
No longer possible to save favorite topics
The old app was customisable, and it was possible to select the topics one is interested in. That is no longer possible, and the app has become useless.
iOS
Nov 10, 2024
Biased and anti-Semitic
Incomplete news and perspectives, while telling lies and excuses for total rejection of democrat views, policies and history
iOS
Nov 10, 2024
SCAM BBC FARCE
The editors far too frequently miss the mark on accuracy. Names of prospective subjects involved: incorrect. Representative parties in conflict: Not consulted. Photographs: Skewed for shock effect. Retractions: never seen one. Opportunity to inform editors: none.
iOS
Nov 12, 2024
They turned a decent app into a terrible one
I struggle to understand what has happened here. I've had the BCC app for years, it was fine, not amazing but did what I wanted from it no worries. The new app is so so bad. So clunky. You can't swipe to go back/forward through menus anymore, you have to navigate to the top and click “back”. Why the hell would you remove that feature? I hate it so much. I still want to read BBC for the content but mate, please fix this app!! It can't be that hard.
iOS
Nov 14, 2024
Was great now painful to use
This app was great when it was simple and you could easily read the articles and use the pictures to know what you had previously read. Now the font is difficult to read. The UI is difficult to navigate and the adds before video content are a joke.
iOS
Nov 17, 2024
Becoming a mainstream US news source
It's becoming a fox/cnn. Articles increasingly lack real investigative critical journalism. Lots of meaningless clickbait recently.
iOS
Nov 18, 2024
New app is terrible
Unreliable push notifications, poor UI that simply loads the web version of an article and pushing of lifestyle content instead of the news people are actually interested in makes this app a poor substitute for the BBC News app it replaced.
BBC News - Product Description
The BBC News app brings you the latest, breaking news from our trusted global network of journalists.

Personalise your news offering with My News
Add topics wherever you see the + icon for a quick route straight to the stories you care about.
Stories from topics you add will appear in your personalised My News feed. Here you can order stories by topic or time to stay on top of the news of the day. Topics can be added, removed or re-ordered using the Edit function.

Find content fast
The app can suggest topics based on stories you’ve recently viewed and what’s in the news now.
And you can quickly find topics that interest you using the Search tab. Choose from the familiar list of BBC News indexes such as Business, Technology, Entertainment and Health, or search for your own subjects of interest, whether they’re people, places, things or themes.

More of the news you care about
We offer a full selection of stories from the newsroom, and many ways to read the best journalism from BBC correspondents, including:
- Popular - keep on top of the most read stories and most watched videos from across the BBC
- Video - One-minute World News summary and the latest video stories
- Live - BBC World Service Radio. Expertise and insight from our journalists available 24-hours a day and ready to listen to in the background as you browse

Other features:
- Push notifications for important news stories
- Video over cellular and wifi
- Improved offline experience. Download the latest stories when you have a signal and then read them at your leisure
- Viewing modes. On iPhone see more stories per index by choosing ‘Compact layout’ from the Settings screen
- Settings to allow the app to automatically update in the background
- Share stories to your social networks, or email/SMS to a friend
- Support for dynamic text. Articles in the app will respect the font size in your device settings so you can increase or decrease the story text size as suits your preference
- Related stories, related topics. Go deeper into a storyline with suggestions for further reading and viewing and a range of topics related to each story

If you choose to receive push notifications, a unique identifier relating to your device will be stored by Airship on behalf of the BBC to provide you with the service.
You can choose to unsubscribe from push notifications from BBC News in your device’s ‘Notifications’ screen.
No other personal data relating to you (such as a username or email address) is processed.

The BBC will keep your information secure and not share it with anyone else in accordance with the BBC’s Privacy and Cookies Policy. To read BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy

If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms
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