Quality degradation at BBC News  
Users report higher volume of Quality Issues than usual
42
poor

BBC News | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: News
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
52 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
20 Reports
User Feedback
28%
iOS
20 Reports
72%
Android
52 Reports
BBC News - Latest Quality Issues
Android
Jan 10, 2025
Disappointing. The app doesn't work offline, and it insists on sending loads of breaking news alerts per day for trivial and inconsequential stories. Todays most recent breaking news alert is that Prince William has wished his wife happy birthday.
iOS
Jan 11, 2025
Used to be so much better
There was a time when this app used multiple tickers that were customizable. Now it tells you what to read and makes you have to hunt for your interests. It really is a joke how bad it is now compared to how good it was. The extra star is because it is still the BBC News.
iOS
Jan 12, 2025
Removed the ability to select what I’m interested in
The app has lost its best feature, the ability to customize topics based on what I'm interested in. Now we lose choice. The one go to app I had for news is ruined at the moment. Please bring back the ability to select our own subject area App continues to be useless
iOS
Jan 12, 2025
Hate video auto play
Pls remove the auto play function for videos contained in stories. Disruptive when in spaces not suitable for audio. Loading and playback issues only compound irritation. Clunky Awkward Not needed
iOS
Jan 12, 2025
From one of the best news apps, to the absolute worst.
Almost ZERO usability, most of Apple's features are disabled or not functioning properly, for example swiping right to go back to previous pages. No texts are selectable either, like a name of an unfamiliar place for further information.
iOS
Jan 16, 2025
Largest western propaganda outlet
This organization is riddled with bias stories. A dangerous propaganda machine
iOS
Jan 17, 2025
One sided news
Obviously BBC has an agenda. They put news out that is one sided and are a bad representation of the British people
iOS
Jan 19, 2025
Good and bad news
The ability to zoom in on photos has been reinstated. Good news- thank you! The inability to read news items without the video clip starting, including ads that are often longer than the news clip, stays. Bad news. BBC has become a hostage to ads, so much so that their curation of the news has become secondary to ad placement. Their order of presentation is nonsensical: days old news before “new” news. Whoever edits the app obviously believes their opinion is correct, meaning you have to scroll past days, sometimes weeks old drivel, and a mountain of ads, to catch up with the day's stories. Some news items I just give up on due to ad interruptions. And never, ever, bother to watch a clip unless you want to see the same ad over and over again! A Mongrel of an app!
iOS
Jan 24, 2025
Nope - Privacy Practices
SORT YOUR REVIEWS BY MOST RECENT NOT MOST “HELPFUL” No thanks BBC. I choose NOT to be tracked, not to have my location and device identifiers harvested. Don't appreciate my data being sold without my permission. Shame. I like BBC news & the app has worked well. I deleted the app due to lack of privacy protection. In fact blatant use of my data.
BBC News - Product Description
The BBC News app brings you the latest, breaking news from our trusted global network of journalists.

Personalise your news offering with My News
Add topics wherever you see the + icon for a quick route straight to the stories you care about.
Stories from topics you add will appear in your personalised My News feed. Here you can order stories by topic or time to stay on top of the news of the day. Topics can be added, removed or re-ordered using the Edit function.

Find content fast
The app can suggest topics based on stories you’ve recently viewed and what’s in the news now.
And you can quickly find topics that interest you using the Search tab. Choose from the familiar list of BBC News indexes such as Business, Technology, Entertainment and Health, or search for your own subjects of interest, whether they’re people, places, things or themes.

More of the news you care about
We offer a full selection of stories from the newsroom, and many ways to read the best journalism from BBC correspondents, including:
- Popular - keep on top of the most read stories and most watched videos from across the BBC
- Video - One-minute World News summary and the latest video stories
- Live - BBC World Service Radio. Expertise and insight from our journalists available 24-hours a day and ready to listen to in the background as you browse

Other features:
- Push notifications for important news stories
- Video over cellular and wifi
- Improved offline experience. Download the latest stories when you have a signal and then read them at your leisure
- Viewing modes. On iPhone see more stories per index by choosing ‘Compact layout’ from the Settings screen
- Settings to allow the app to automatically update in the background
- Share stories to your social networks, or email/SMS to a friend
- Support for dynamic text. Articles in the app will respect the font size in your device settings so you can increase or decrease the story text size as suits your preference
- Related stories, related topics. Go deeper into a storyline with suggestions for further reading and viewing and a range of topics related to each story

If you choose to receive push notifications, a unique identifier relating to your device will be stored by Airship on behalf of the BBC to provide you with the service.
You can choose to unsubscribe from push notifications from BBC News in your device’s ‘Notifications’ screen.
No other personal data relating to you (such as a username or email address) is processed.

The BBC will keep your information secure and not share it with anyone else in accordance with the BBC’s Privacy and Cookies Policy. To read BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy

If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms
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