49
poor
BBC News | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: News
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
161 Reports
161 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
17 Reports
17 Reports
User Feedback
10%
iOS
17 Reports
17 Reports
90%
Android
161 Reports
161 Reports
BBC News - Latest Quality Issues
Android
Dec 16, 2024
It's more personalised news than the website but clunky to use as opposed to the website, especially when trying to view images. Just pinch and zoom on the website but on the app, it's click, then pinch and limited zoom. Quite often, rather than zooming it slides off the bottom of the screen instead and goes back to the main article 😕
Android
Dec 16, 2024
Within the app is fine, but notifications once tapped on android sometimes do not open in the app. Just... nothing happens when tapped from lockscreeb. It's super frustrating.
Android
Dec 16, 2024
What has happened to the BBC news Notification sound. All I get is the default phone sound. BBC news had a unique sound which was reassuring. Where has it gone?
Android
Dec 16, 2024
a lot of repeat stories and so called in depth articles that negat the need for more stories
Android
Dec 19, 2024
I wish I could configure this app such that I could see subjects that interest me. And what's the point of "Most read", surely this depends on what your interests are, I see it as a waste of space. That said this is my main source of news and it's generally up to date, although a little lacking at the weekends!
Android
Dec 19, 2024
After moving from a Samsung A52s to a S23FE, this app is sadly inoperable. Despite clearing cache and app data, and reinstalling the app three times, it will not progress past the initial sign in screen. If I go to the BBC News *web page* and that redirects to the app, it works, but otherwise none of its features are accessible. On my last phone, 4 stars. On this, zero. So an average of 2.
Android
Dec 19, 2024
Continual problems loading content.
Android
Dec 19, 2024
Biased headlines and reporting (and I say that as someone left wing)
Android
Dec 19, 2024
The app continues to reject my username and password which I have reset at least six times. Reinstalled the app and deleted cookies. My account is apparently now locked. Same goes for BBC sounds and BBC news. No contact details to get help fixing the problem. The strange thing is despite being locked iPlayer still opens in a browser and logged into my account !!!
BBC News - Product Description
The BBC News app brings you the latest, breaking news from our trusted global network of journalists. Personalise your news offering with My News Add topics wherever you see the + icon for a quick route straight to the stories you care about. Stories from topics you add will appear in your personalised My News feed. Here you can order stories by topic or time to stay on top of the news of the day. Topics can be added, removed or re-ordered using the Edit function. Find content fast The app can suggest topics based on stories you’ve recently viewed and what’s in the news now. And you can quickly find topics that interest you using the Search tab. Choose from the familiar list of BBC News indexes such as Business, Technology, Entertainment and Health, or search for your own subjects of interest, whether they’re people, places, things or themes. More of the news you care about We offer a full selection of stories from the newsroom, and many ways to read the best journalism from BBC correspondents, including: - Popular - keep on top of the most read stories and most watched videos from across the BBC - Video - One-minute World News summary and the latest video stories - Live - BBC World Service Radio. Expertise and insight from our journalists available 24-hours a day and ready to listen to in the background as you browse Other features: - Push notifications for important news stories - Video over cellular and wifi - Improved offline experience. Download the latest stories when you have a signal and then read them at your leisure - Viewing modes. On iPhone see more stories per index by choosing ‘Compact layout’ from the Settings screen - Settings to allow the app to automatically update in the background - Share stories to your social networks, or email/SMS to a friend - Support for dynamic text. Articles in the app will respect the font size in your device settings so you can increase or decrease the story text size as suits your preference - Related stories, related topics. Go deeper into a storyline with suggestions for further reading and viewing and a range of topics related to each story If you choose to receive push notifications, a unique identifier relating to your device will be stored by Airship on behalf of the BBC to provide you with the service. You can choose to unsubscribe from push notifications from BBC News in your device’s ‘Notifications’ screen. No other personal data relating to you (such as a username or email address) is processed. The BBC will keep your information secure and not share it with anyone else in accordance with the BBC’s Privacy and Cookies Policy. To read BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms
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