60
fair
bunq | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
164 Reports
164 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
80 Reports
80 Reports
User Feedback
33%
iOS
80 Reports
80 Reports
67%
Android
164 Reports
164 Reports
bunq - Latest Quality Issues
Android
Dec 17, 2024
Switched from Revolut to Bunq for the features. Big mistake. Feature rich but VERY buggy and confusing app and expensive monthy and transaction costs but most of all their support is unimaginably awful. They wil just repeat the same thing to you over and over while patronising you with ☺️🌈 emojis. They don't care about any issue you have they just want to close the ticket asap and if you talk to them too much they block your access to support. This bank literally made my life hell for 3 months.
iOS
Dec 17, 2024
Very good account
However, I think it's a shame that I can't invest in Germany yet. As soon as that's possible, 5*!
iOS
Dec 17, 2024
Predict balance?
With update 27, you have removed the expected balance widget. Very unfortunate. I would have liked to see you develop this function like other banks do (ING, ASN). This position gives me useful insights into my finances.
iOS
Dec 18, 2024
Terrible app, terrible customer support
No way to stop intrusive push notifications about uninteresting new features that nobody cares about. Even if you change settings, you still get the notifications. Customer service is unwilling to understand this. Will cancel my account and delete the app
Android
Dec 18, 2024
Difficult registrations about identity checks
Android
Dec 18, 2024
CARE! THEY PUT A PAYMENT PLAN WITHOUT WARNING! After a month, I was charged for having an €18.99 plan activated. I asked for the refund, they returned it, and I switched to the free plan. The following month, I mysteriously had the payment olanyde activated again, and I have been charged again 18,99€. This time they have not returned it to me. THIEVES.
Android
Dec 18, 2024
Complete freaks For over two years they have not been able to verify my account. Pumiyari
Android
Dec 19, 2024
If I could give zero stars I would. i had a fine time using the account. but I have a credit card to be able to dispute charges. i have had a charge appear on my list without receiving any of the information. that charge when in 3 times. tried to dispute it and did not get my money back. other banks I always got my money back when doing a charge back. this is absurd and would not recommend this bank to anybody (really upset I recommeneded it to people in the past).
Android
Dec 19, 2024
Don't trust your money to this bank You may find to your surprise you can't get your money back like it happened to me!
bunq - Product Description
Discover mobile banking that makes life easy. Spend, save, budget and invest—all while becoming effortlessly CO2-free. Download and sign up in just 5 minutes to start your 30-day free trial today. Our Plans EASY SAVINGS - free Earn high interest with zero fees. Our interest rates per country: • Germany: 2.55%* • The Netherlands: 2.46% • Rest of Europe: 1.56% • Interest paid weekly, not annually • 2 withdrawals per month • No minimum deposit • Daily chances at great prizes from the Wheel of Fortune EASY BANK - €2.99/month Get a bank account in just 5 minutes. • All the benefits of Easy Savings • Instant incoming and outgoing payments • One NL, DE, ES, FR or IE IBAN to match your location • Enjoy added card security against overcharged tips and irregular payments, powered by AI • Get key insights to know which categories contribute most to your carbon footprint, so you can start shopping sustainably • In-app map to discover places recommended by friends • Effortlessly track and split with the Group Expenses feature. Easily add past payments, find specific transactions, or remove payments in just a few taps • Push notifications whenever your money moves • Face & TouchID and 100% control of your cards in the app EASY MONEY - €8.99/month Bank like a local, all over Europe. • All the benefits of Easy Bank • Effortlessly earn money using your Mastercard credit card with 1% Cashback at restaurants and bars** • 25 sub-accounts for easy budgeting with zero effort • Insights into your monthly spending & future balance • Choice of over 15 different currencies • Easily save in multiple currencies, and earn a massive interest of 3.71% on USD and GBP • Multiple NL, DE, ES, FR & IE IBANs • Easy investments to invest your spare change, automatically • No fees when you spend overseas EASY GREEN - €17.99/month Become CO2-free in just 2 years. • All the benefits of Easy Money • One tree gets planted for every €100 you spend • Effortlessly earn money using your Mastercard credit card with 2% Cashback on public transportation, 1% Cashback at restaurants and bars** • Beautifully crafted bunq Metal Cards made from sustainable stainless steel with Mastercard extended warranty & purchase protection • Complete freedom of choice over where and when your money’s invested so you only earn interest from socially responsible investments • Green Team: add a friend to your Green Team, so they too can become CO2-free and benefit from 2% Cashback on public transportation and 1% at restaurants and bars All our plans are also available for business! Your Security = Our Priority Boost your bank security with two-factor authentication for online payments, Face & TouchID for extra secure logins, and 100% control of your cards in the app. Your Deposits = Fully Protected Have your money insured up to €100,000 by the Dutch Deposit Guarantee Scheme (DGS), and rest assured that we’re rigorously tested to the same standards as traditional banks. Get quality, in-app support 24/7 from expert guides in the language of your choice: • English • Dutch • French • German • Italian • Spanish Investments in the bunq app are powered by Birdee. Investing involves risks, you may gain or lose money. *Interest rate valid for the first 4 months after opening your account, you’ll earn 1.56% interest thereafter. **Get early access to Cashback and be among the first to get up to 2% back on public transportation payments, 1% at restaurants and bars. There are only 1,000 spots, so claim yours while it’s still available.
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