54
fair
bunq | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
221 Reports
221 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
95 Reports
95 Reports
User Feedback
30%
iOS
95 Reports
95 Reports
70%
Android
221 Reports
221 Reports
bunq - Latest Quality Issues
Android
Nov 17, 2024
The app works so poorly that it is impossible to use.
iOS
Nov 17, 2024
Hidden charge + bugs
App silently subscribed me to 20€ plan (with a trial month) and I figured it out only in email, nothing was mentioned during the onboarding I also can't open the app anymore because it doesn't unblock (notification says that problem is on bunq side) Going to close my account as soon as app will be accessible again
Android
Nov 17, 2024
Do not download it, it is useless, enter your data and when you get to the option to choose your employment status there is no app passing!! 👎👎👎👎👎💩💩
Android
Nov 18, 2024
Without my knowledge, 18.99 was withdrawn from my account five times in a row. Unbelievable but true. I have never given permission for this and I demand that I get my money back, otherwise I will do something about it. I did NOT give permission for anything. If this is finally resolved, I will of course change my review. I have been a customer for years and have always been satisfied, but I do not accept this.
Android
Nov 18, 2024
So in short, accounts that threaten you with sudden account suspension or termination are obsolete. No question are protective measures necessary and desired, but I know that from other accounts I once had, I didn't do anything unusual and BOOM I stood like a rope at the checkout and payment was rejected etc. etc. because account restricted or terminated by the bank. No guys, I decide about my money and not a system. My money was quickly withdrawn from bunq. 🤷
Android
Nov 18, 2024
I'll tell you that it's a bad app and they also have a 30-day trial and then they charge you €18 for having the account open.. for me a scam. Difficulty closing the account. I do not recommend it.
Android
Nov 18, 2024
They have charged me 10€ for subscription, I have started a conversation for the refund because I do not want it and they do not answer, they left my account in negative to charge it, they have made me deposit money just to be able to talk to them and now that I have entered they do not respond. Flee!
iOS
Nov 18, 2024
Impossible to activate account
It is impossible to activate your account in the app. When taking the photo of your driver's license, the app decides to take photos of everything except the object that is in the frame.
Android
Nov 19, 2024
Unbelivable, Nowhere never in my life someone in my live resigned me to provide their offered service for me. My Schufa Status is Excellent. No lets see how they deal with my up-paid money.
bunq - Product Description
Discover mobile banking that makes life easy. Spend, save, budget and invest—all while becoming effortlessly CO2-free. Download and sign up in just 5 minutes to start your 30-day free trial today. Our Plans EASY SAVINGS - free Earn high interest with zero fees. Our interest rates per country: • Germany: 2.55%* • The Netherlands: 2.46% • Rest of Europe: 1.56% • Interest paid weekly, not annually • 2 withdrawals per month • No minimum deposit • Daily chances at great prizes from the Wheel of Fortune EASY BANK - €2.99/month Get a bank account in just 5 minutes. • All the benefits of Easy Savings • Instant incoming and outgoing payments • One NL, DE, ES, FR or IE IBAN to match your location • Enjoy added card security against overcharged tips and irregular payments, powered by AI • Get key insights to know which categories contribute most to your carbon footprint, so you can start shopping sustainably • In-app map to discover places recommended by friends • Effortlessly track and split with the Group Expenses feature. Easily add past payments, find specific transactions, or remove payments in just a few taps • Push notifications whenever your money moves • Face & TouchID and 100% control of your cards in the app EASY MONEY - €8.99/month Bank like a local, all over Europe. • All the benefits of Easy Bank • Effortlessly earn money using your Mastercard credit card with 1% Cashback at restaurants and bars** • 25 sub-accounts for easy budgeting with zero effort • Insights into your monthly spending & future balance • Choice of over 15 different currencies • Easily save in multiple currencies, and earn a massive interest of 3.71% on USD and GBP • Multiple NL, DE, ES, FR & IE IBANs • Easy investments to invest your spare change, automatically • No fees when you spend overseas EASY GREEN - €17.99/month Become CO2-free in just 2 years. • All the benefits of Easy Money • One tree gets planted for every €100 you spend • Effortlessly earn money using your Mastercard credit card with 2% Cashback on public transportation, 1% Cashback at restaurants and bars** • Beautifully crafted bunq Metal Cards made from sustainable stainless steel with Mastercard extended warranty & purchase protection • Complete freedom of choice over where and when your money’s invested so you only earn interest from socially responsible investments • Green Team: add a friend to your Green Team, so they too can become CO2-free and benefit from 2% Cashback on public transportation and 1% at restaurants and bars All our plans are also available for business! Your Security = Our Priority Boost your bank security with two-factor authentication for online payments, Face & TouchID for extra secure logins, and 100% control of your cards in the app. Your Deposits = Fully Protected Have your money insured up to €100,000 by the Dutch Deposit Guarantee Scheme (DGS), and rest assured that we’re rigorously tested to the same standards as traditional banks. Get quality, in-app support 24/7 from expert guides in the language of your choice: • English • Dutch • French • German • Italian • Spanish Investments in the bunq app are powered by Birdee. Investing involves risks, you may gain or lose money. *Interest rate valid for the first 4 months after opening your account, you’ll earn 1.56% interest thereafter. **Get early access to Cashback and be among the first to get up to 2% back on public transportation payments, 1% at restaurants and bars. There are only 1,000 spots, so claim yours while it’s still available.
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