54
fair
bunq | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
219 Reports
219 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
94 Reports
94 Reports
User Feedback
30%
iOS
94 Reports
94 Reports
70%
Android
219 Reports
219 Reports
bunq - Latest Quality Issues
Android
Jan 26, 2025
I don't receive an sms code and have tried too many times. What's the matter? I can't go any further. Now a day later, still the same message.
iOS
Jan 26, 2025
Desaster
Doesn't work, can't be used with VPN, gives me headaches on travelling - never again!
Android
Jan 26, 2025
Useless customer service, something unacceptable for a bank!
Android
Jan 27, 2025
It's hard to be able to get my money back
Android
Jan 27, 2025
Unable to pay
Android
Jan 29, 2025
I opened the account by loading €20 with the Italian prepaid card and everything was fine. Then, always with the Italian prepaid card, I loaded €50 to see if things were going well, but I didn't see the credit as fast as the previous €20. I said to myself, I must have made a mistake in recharging, I repeated and on my Italian bank statement there are two movements of €50+€50 for a total of €100 that I see on the app with a stripe above as if they had not been successful but cancelled. I filed a complaint.
Android
Jan 29, 2025
The app stopped working today. It says I need to update, but there is no new version. Really bad.
Android
Jan 29, 2025
Account closed without reason brff
Android
Jan 29, 2025
Before you know it, your account has been plundered
bunq - Product Description
Discover mobile banking that makes life easy. Spend, save, budget and invest—all while becoming effortlessly CO2-free. Download and sign up in just 5 minutes to start your 30-day free trial today. Our Plans EASY SAVINGS - free Earn high interest with zero fees. Our interest rates per country: • Germany: 2.55%* • The Netherlands: 2.46% • Rest of Europe: 1.56% • Interest paid weekly, not annually • 2 withdrawals per month • No minimum deposit • Daily chances at great prizes from the Wheel of Fortune EASY BANK - €2.99/month Get a bank account in just 5 minutes. • All the benefits of Easy Savings • Instant incoming and outgoing payments • One NL, DE, ES, FR or IE IBAN to match your location • Enjoy added card security against overcharged tips and irregular payments, powered by AI • Get key insights to know which categories contribute most to your carbon footprint, so you can start shopping sustainably • In-app map to discover places recommended by friends • Effortlessly track and split with the Group Expenses feature. Easily add past payments, find specific transactions, or remove payments in just a few taps • Push notifications whenever your money moves • Face & TouchID and 100% control of your cards in the app EASY MONEY - €8.99/month Bank like a local, all over Europe. • All the benefits of Easy Bank • Effortlessly earn money using your Mastercard credit card with 1% Cashback at restaurants and bars** • 25 sub-accounts for easy budgeting with zero effort • Insights into your monthly spending & future balance • Choice of over 15 different currencies • Easily save in multiple currencies, and earn a massive interest of 3.71% on USD and GBP • Multiple NL, DE, ES, FR & IE IBANs • Easy investments to invest your spare change, automatically • No fees when you spend overseas EASY GREEN - €17.99/month Become CO2-free in just 2 years. • All the benefits of Easy Money • One tree gets planted for every €100 you spend • Effortlessly earn money using your Mastercard credit card with 2% Cashback on public transportation, 1% Cashback at restaurants and bars** • Beautifully crafted bunq Metal Cards made from sustainable stainless steel with Mastercard extended warranty & purchase protection • Complete freedom of choice over where and when your money’s invested so you only earn interest from socially responsible investments • Green Team: add a friend to your Green Team, so they too can become CO2-free and benefit from 2% Cashback on public transportation and 1% at restaurants and bars All our plans are also available for business! Your Security = Our Priority Boost your bank security with two-factor authentication for online payments, Face & TouchID for extra secure logins, and 100% control of your cards in the app. Your Deposits = Fully Protected Have your money insured up to €100,000 by the Dutch Deposit Guarantee Scheme (DGS), and rest assured that we’re rigorously tested to the same standards as traditional banks. Get quality, in-app support 24/7 from expert guides in the language of your choice: • English • Dutch • French • German • Italian • Spanish Investments in the bunq app are powered by Birdee. Investing involves risks, you may gain or lose money. *Interest rate valid for the first 4 months after opening your account, you’ll earn 1.56% interest thereafter. **Get early access to Cashback and be among the first to get up to 2% back on public transportation payments, 1% at restaurants and bars. There are only 1,000 spots, so claim yours while it’s still available.
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