29
poor
BURGER KING España | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
146 Reports
146 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
28 Reports
28 Reports
User Feedback
16%
iOS
28 Reports
28 Reports
84%
Android
146 Reports
146 Reports
BURGER KING España - Latest Quality Issues
iOS
Nov 12, 2024
Worst Fast Food Chain
Slow application, with errors, coupons fail, orders, it is not shown in full on screen on iPhones, I placed an order and it did not even appear as registered in the store to pick up. A total disaster. The competition is much better.
iOS
Nov 12, 2024
Cant sign in
Cant sign in
Android
Nov 12, 2024
I have been a customer, for many years, and a great "gobbler" of their burgers, potatoes, rings and always with home delivery service (I had two BKs that brought them to me). Until now I would have given them five stars, but for a few months when I get into the application or call on my mobile phone they tell me that they can't serve me anything at home... because I'm out of the service area! I really don't understand it. How can it be possible that for years it is in and now out? Bye bye BK!!
Android
Nov 14, 2024
You cannot pay at home. A piece of crap for an application. I am going to pay with a registered card and it gives an error. I register another one and it gives an error. He always makes mistakes in everything.
iOS
Nov 14, 2024
Error Message
I am trying since one hour(!) to create an account with my e-mail address, phone number and password but it still says "an error has occured oops! something went wrong. try again." iPhone Xs iOS17 latest App Version typical spain - they are not able to work professionally to keep an international business like BK running. it is not rocketscience!!!
Android
Nov 14, 2024
Home delivery was not available, so we have ordered to pick up at the restaurant, we have paid the 37€ and we have moved there it has taken only about 10 minutes, on the way I received the notification that it was almost ready, and when we arrived we found the restaurant closed and they did not pick up the phone, Nor do the customer service respond to me to claim a refund, they are scamming me almost 40€ for the face
Android
Nov 14, 2024
It doesn't let you cancel the order if there is any address error or in the order itself and then they don't give you your money back.
iOS
Nov 17, 2024
No works
I have tried to enter my street, and although he recognizes it I get an error that it does not exist
iOS
Nov 17, 2024
Pretty good but missing
The app is quite well structured and fulfills its function. However, there is something important that is missing: MODIFY THE INGREDIENTS. For people with allergies, intolerances and even vegans it is essential. On the web it is possible but with the app I have not found the option.
BURGER KING España - Product Description
¿Te apetece una de nuestras fabulosas hamburguesas a la parrilla? ¡Quítate el antojo de Burger! ¡Con la App de Burger King podrás realizar pedidos a domicilio, podrás recoger tu pedido para llevar o disfrutar de nuestras hamburguesas a la parrilla en cualquiera de nuestros restaurantes! ¡Todo con las mejores ofertas y cupones exclusivos solo a través de la App! Por cada pedido que realices, acumularás Coronas con MyBurgerKing, que te servirán para obtener hamburguesas y otros productos gratis, descuentos, entrar en sorteos… ¡y mucho más! ¡Con la App también podrás reservar para celebrar un cumpleaños e incluso hacernos un pedido para ser el catering de tus eventos! ¿CÓMO HACER UN PEDIDO?: • Elige si quieres tu pedido para recoger o para enviar a domicilio. Si estás en restaurante, introduce o escanea tu código para acumular Coronas. • Elige el restaurante en el que quieras recoger tu pedido o introduce tu dirección. Podrás decidir si quieres tu pedido ahora o más tarde y guardar varias direcciones para próximos pedidos. • Elige los productos que desees de la carta y añádelos a tu pedido: Menú Originals, Menús a la Parrilla, Menús de Pollo, Menús para Vegetarianos, Hamburguesas, Entrantes, Postres… • Elige tu método de pago. Podrás guardar los datos de tu tarjeta para futuros pedidos. • Controla en todo momento el estado de tu pedido: Sabrás si tu pedido está en cocina, en reparto… ¡De una manera rápida y fácil… en muy poco tiempo, tendrás tu pedido! CONTACTO: ¡Queremos que tu experiencia en Burger King sea la mejor! Si necesitas ayuda o tienes alguna sugerencia, puedes ponerte en contacto con nosotros a través de este formulario: https://www.burgerking.es/contacts. También puedes encontrarnos en: • Nuestra web: https://www.burgerking.es/ • Facebook: https://www.facebook.com/burgerkingespana • Instagram: https://www.instagram.com/burgerking_es • Twitter: https://twitter.com/burgerking_es • YouTube: https://www.youtube.com/user/Burgerkingespana ¡No te quedes con las ganas de hamburguesa! ¡Descárgala ya!
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