35
poor
Care.com: Hire Caregivers | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
48 Reports
48 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
29 Reports
29 Reports
User Feedback
38%
iOS
29 Reports
29 Reports
62%
Android
48 Reports
48 Reports
Care.com: Hire Caregivers - Latest Quality Issues
Android
Mar 9, 2025
Never even got a message during the free trial.
iOS
Mar 10, 2025
This app needs a COMPLETE redesign.
Here's the deal. Will it help you find a caregiver for your child? Sure. Is it a complete pain in the ace to do? Well…lets talk about that. Let me preface this by saying that I architect and design mobile apps for a living. Whoever designed this app needs to be demoted and I don't say that lightly. The basic things like messaging people is a complete mess, almost as id there's two separate inboxes depending on how or what screen the message was sent. Also, some of the profiles of the care givers are so old that they aren't even checking the app. There's also no way to know if you have messaged someone to inquire about availability without offering them the job. I have also talked to caregivers that we interview or hire, and they say that they don't even get notified when we send them messages half the time. I could go i to a lot more detail…but they need a good QA team to dive into the issues.
Android
Mar 10, 2025
This app is soooo very frustrating. If I try to edit something, it does not change. I have spent months becoming a member, and it can not even get my information correct. I do not even know if my profile with my services is visible to those looking for care in my area. I also sent the review link to several of my past employers and no reviews are showing on my profile......what a waste of time and money
iOS
Mar 10, 2025
Slow app
The service is good, but the app is so slow and buggy. Half the time I can't access emails on my phone
Android
Mar 11, 2025
It will not accept my phone number. I can not work with a 787 area code. This is the Puerto Rico area code, but it is an American phone number. I am in Michigan. Puerto Ricans are citizens of the United States ! Puerto Rico is a common wealth, and it should be included in the U.S. American phone numbers as well. This makes it hard for American citizens to work. I paid for a subscription I can not even use. I.T. please make it happen 🙏 Reached out to app support email.
Android
Mar 11, 2025
All in all, this app is great, I've found lots of families to help. The only complaint is it will not let me delete old messages. I have tried for months and it's very frustrating.
Android
Mar 12, 2025
If you already have an account as a caregiver, you cannot use the same account to look for a caregiver. I had a situation recently where I could not get a refund for a background check. I was trying to login and it would not even let me log in without purchasing one. I tried to get a refund and they do not ever allow refunds. So don't use this app unless you want them to steal from you basically! I am deleting my account and not coming back!
Android
Mar 12, 2025
Downloaded this app 2x in my 11 years using Care. Each time, didn't allow me to use it like the way it is when I just Google it. The app is too complicated and doesn't function correctly. Just received an email saying that we are being forced to download the "new" app and that we can't use it by going to a web browser. That's not right. We caregivers should have a choice. We pay enough to be members and the fact that we have to pay 2x a yr for a background ✓ is just crazy. New app better work!
Android
Mar 12, 2025
this has got to be one of the most frustrating apps I've ever used, I think you could find good people , but it is SO clunky that messaging, booking and even browsing is impossible
Care.com: Hire Caregivers - Product Description
Hire a caregiver, when and where you need them. Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care.com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood. Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs. No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. • Share your needs by creating a job post • Search and view caregiver profiles, photos, and reviews • Get instant alerts when interested caregivers respond • Manage bookings, interviews, and payments-all in one place • Make fast and easy payments through the app At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/ or our terms of use at: http://www.care.com/terms-or-use-p1012.html Care.com - Find Nannies, Babysitters & More Support
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