37
poor
Care.com: Hire Caregivers | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
42 Reports
42 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
21 Reports
21 Reports
User Feedback
33%
iOS
21 Reports
21 Reports
67%
Android
42 Reports
42 Reports
Care.com: Hire Caregivers - Latest Quality Issues
iOS
Feb 26, 2025
Terrible app
The app is terrible. Pages take forever to load, notification badges don't show up appropriately, I can't update an active job posting or reply to inbox replies without receiving an error. This must be one of the worst apps I've used a in a long time. Please fix these bugs, I've cancelled my subscription in the meantime
iOS
Feb 26, 2025
AI GENERATED MESSAGES
I use to love this app but I have noticed they use AI generated messages for people to respond. In a babysitter add I had 3 different people say word to word same exact paragraphs in their introduction. Just doesn't seem a great way to actually see who is qualified when AI is generating their words and have no idea what is real in people's abilities.
Android
Feb 26, 2025
Icon don't work Screen transitions suck
iOS
Feb 27, 2025
Horrible
Charged me $106 instead of the $14.99 option I selected, and the bank won't let me dispute it.
Android
Feb 28, 2025
Terrible application. First they should inform that it is only accepted with SSN and not first ask for the card information for payment. They debit the money and nothing can be done "only the money is lost"
iOS
Mar 2, 2025
App doesn’t recognize my apple purchase
I purchased the 3-month subscription through Apple, but the app doesn't recognize the subscription. Contacted care.com's support 3 times and received no help. Apple refuses to refund my money.
Android
Mar 3, 2025
On the plus side, Membership prices are fair and opportunities are available. On the downside people do not respond to my applications and it seems to be on average 4 to 6 weeks before they even respond. Makes me wonder sometimes if they are even receiving my application. Also, even though I offer my location on the map I always seem to get jobs posting outside of my mileage restrictions. It's just a very long process and I never understood why people list a start date and don't reply back.
iOS
Mar 4, 2025
Crashed constantly
I'm happy with the selection of available help but the app crashes ALL THE TIME! Just trying to message potential hires it crashed out 4 times in 10 minutes, please make this app more functional because it would be very useful!! It's a bummer to spend $40 and barely be able to send a message.
Android
Mar 6, 2025
Terrible app! Return the website configurations! I can't unhidde my profile.
Care.com: Hire Caregivers - Product Description
Hire a caregiver, when and where you need them. Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care.com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood. Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs. No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. • Share your needs by creating a job post • Search and view caregiver profiles, photos, and reviews • Get instant alerts when interested caregivers respond • Manage bookings, interviews, and payments-all in one place • Make fast and easy payments through the app At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/ or our terms of use at: http://www.care.com/terms-or-use-p1012.html Care.com - Find Nannies, Babysitters & More Support
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