38
poor

Care.com: Hire Caregivers | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
21 Reports
User Feedback
32%
iOS
21 Reports
68%
Android
45 Reports
Care.com: Hire Caregivers - Latest Quality Issues
iOS
Feb 25, 2025
Search function is terrible
This is about the only gig in town in terms of finding local childcare, but if you are looking for something specific it is very difficult. You are fed the same people no matter whether they are a good fit or not, and there is no way to filter by availability. Because most caregivers are looking for part-time gigs, that means that to find full-time care you have to sift through 10-20 concise candidates to find 1 that is even interested in full-time work.
Android
Feb 25, 2025
The app would not save description of jobs I want to do and it basically seemed like I was looking for a person to work for me not that I was looking for employment. I was charged 4.99 for absolutely nothing at all.
Android
Feb 25, 2025
I just wanted to view a job and the website wouldn't let me until I made an account. Once I made the account its requiring me to pay for a subscription. They should have told me it wasn't a free account before they made me create an account. There was no way to proceed on the website so I downloaded this app hoping I could log in and delete my account but it still wants me to make a payment. DELETE MY ACCOUNT PLEASE!!!
Android
Feb 26, 2025
they should update the min wage for 2025. Ppl please consider self employment tax. an app shouldnt offer below min wage then have caregiver also pay self employment tax
iOS
Feb 26, 2025
Terrible app
The app is terrible. Pages take forever to load, notification badges don't show up appropriately, I can't update an active job posting or reply to inbox replies without receiving an error. This must be one of the worst apps I've used a in a long time. Please fix these bugs, I've cancelled my subscription in the meantime
iOS
Feb 26, 2025
AI GENERATED MESSAGES
I use to love this app but I have noticed they use AI generated messages for people to respond. In a babysitter add I had 3 different people say word to word same exact paragraphs in their introduction. Just doesn't seem a great way to actually see who is qualified when AI is generating their words and have no idea what is real in people's abilities.
Android
Feb 26, 2025
Icon don't work Screen transitions suck
iOS
Feb 27, 2025
Horrible
Charged me $106 instead of the $14.99 option I selected, and the bank won't let me dispute it.
Android
Feb 28, 2025
Terrible application. First they should inform that it is only accepted with SSN and not first ask for the card information for payment. They debit the money and nothing can be done "only the money is lost"
Care.com: Hire Caregivers - Product Description
Hire a caregiver, when and where you need them.  

Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care.com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood. Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs.  

No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/  or our terms of use at: http://www.care.com/terms-or-use-p1012.html  

Care.com - Find Nannies, Babysitters & More Support
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