Quality degradation at Care.com: Hire Caregivers  
Users report higher volume of Quality Issues than usual
38
poor

Care.com: Hire Caregivers | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
60%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
23 Reports
User Feedback
40%
iOS
23 Reports
60%
Android
35 Reports
Care.com: Hire Caregivers - Latest Quality Issues
Android
Nov 13, 2024
I cannot edit my profile and there is no way to contact anyone
Android
Nov 15, 2024
If I could I'd give this half a star. The app and the website is terrible. It glitches and won't let me go back into my account I haven't even got off the sign in page. I paid for a screening and it took my money then said it wasn't working and kicked me out of the account, absolutely terrible.
iOS
Nov 15, 2024
Good service, terrible app
No complaints about the actual service the website provides, but the app is terrible. Constantly crashing (and yes, I've tried un-installing and reinstalling), being required to log back in multiple times per day, badge notifications don't match up with the number of actual notifications in the app, and constant errors when switching between the “chat” and “profile” tabs. Save yourself the trouble and just use their website
iOS
Nov 16, 2024
App is horrible!
The app is super glitchy and constantly crashing and getting “error” messages. Horrible especially when you PAY for a subscription
iOS
Nov 17, 2024
Filtering needs work
Please add “availability” as a filter option. It has become increasingly frustrating to find a match just to see they are not available during the times we need.
iOS
Nov 17, 2024
Deceptive
They claim you can use the basic “Guest” account for free for occasional use; however, there is literally no way to use the app for less than $109 (60 day access). Any attempt to do anything without paying throws you violently into the paywall.
iOS
Nov 18, 2024
Unfriendly user
The app lacks lot of user friendly features. For example, every time I look a profile, it shuts down automatically. It freezes a lot. .
iOS
Nov 18, 2024
Why did I pay money for such a crappy app
I signed up for premium but app is so buggy it makes me want to ask for a refund! There are glitches everywhere, messages don't send and theres even a messaging limit. I do not recommend this app at all. Devs this is an embarrassment, fix your app.
Android
Nov 18, 2024
this is the worst site ever does not work at all
Care.com: Hire Caregivers - Product Description
Hire a caregiver, when and where you need them.  

Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care.com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood. Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs.  

No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/  or our terms of use at: http://www.care.com/terms-or-use-p1012.html  

Care.com - Find Nannies, Babysitters & More Support
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