63
fair
Cash App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
1490 Reports
1490 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
888 Reports
888 Reports
User Feedback
37%
iOS
888 Reports
888 Reports
63%
Android
1490 Reports
1490 Reports
Cash App - Latest Quality Issues
iOS
Jan 27, 2025
Payments crippled after 11/24
I used to use Cashapp to pay a couple of recurring bills from very small vendors. After 11/24, I could receive payments but could no longer send payments. My debit card was somehow “delinked” and no amount of AI tech support or alleged actual human tech support could restore an option to add a debit card or bank account for payment. I tried on 4 separate occasions. Twice techs offered to “escalate” the issue (to whom was never made clear), but instead I just went back into endless do-loops of deleting/reinstalling the app, deleting/reentering account info, delinking/relinking bank account, rinse, repeat endlessly. I gave up. I honestly do not know if I ever actually reached a tech support human - it might have all been chatbots and canned text entries, some of which were not remotely related to my issue. After 2 months of trying, I gave up. I just deleted my account and then deleted the app.
iOS
Jan 27, 2025
Very weird app
Account got locked for absolutely no reason ruining my entire business wild
iOS
Jan 27, 2025
WORST APP EVER
DO NOT USE THIS SCAMMY APP IT LITERALLY HAD SOMEONE GO THROUGH A WHOLE PROCESS JUST TO NOT HELP ME GET MY MONEY BACK AT ALL. Stating they COUDLNT DO ANYMORE FOR ME AND TO SAY GOODBYE TO THAT MONEY. BECAUSE THEY COULDNT HELP ME AT ALL. RIDICULOUS GETS WORSE AND WORSE THIS APP
iOS
Jan 27, 2025
Stole $1600 from me
Closed my account due to “violation of terms and service”. they didn't explain which one. Took all the money from my bank account and then withdrew money from my connected account. I lost almost $1600 which was my entire savings.
iOS
Jan 27, 2025
Pay
I love cash app it's the right way to go but when I invited a friend to get money my friend accepted it and they never gave me my money
iOS
Jan 28, 2025
Locked account
My account was locked randomly and cashapp please un lock it
iOS
Jan 28, 2025
Horrible company
I was scmed ant needed a refund and they said I wasn't able to get one even though I sent a lot of evidence and got nothing from it besides horrible generic message and no refund. Thanks for nothing. I'm opening an actual bank account
iOS
Jan 28, 2025
They keep closing my account
So we all know that they've recently had a settlement(which was their fault bc they allowed our information to get leaked) once the settlement happened they closed a lot of people's accounts(including mines) and without any explanation on why they did! So I kept making new ones bc that's what my family uses to send money and every new account I made has been closed and all they can tell me is they can't give me the exact reason on why they keep closing my accounts.
iOS
Jan 28, 2025
Scam app
I had a $100 on cashapp they took my money without any reasoning there's no transactions in the cashapp history, then they made my account negative for no apparent reason , will not be using this app anymore
Cash App - Product Description
Cash App is the easy way to send, spend, save, and invest* your money. HERE’S HOW IT WORKS Download and sign up for Cash App in a matter of minutes. The signup process is simple and fast so that you can start using Cash App right away. SEND AND RECEIVE MONEY INSTANTLY AT NO COST Receive, request, and send money from friends and family instantly with only a few taps. Cash App is the easy way to pay a friend back for dinner or split rent with your roommates. GET A FREE CUSTOM VISA DEBIT CARD Order your Cash App Card (a customizable Visa debit card) directly from Cash App. You’ll be able to instantly make purchases using your virtual card. We’ll also mail you your physical laser-etched Cash App Card so you can swipe, dip, or tap at any merchant. Debit card issued by Cash App’s bank partner(s). ATM withdrawal fees may apply. RECEIVE YOUR PAYCHECK UP TO TWO DAYS EARLY Deposit paychecks, tax returns, unemployment benefits, government stimulus payouts and more directly into your Cash App balance using your account and routing number. Receive deposits up to two days earlier than is standard with most banks. Use the same account and routing information to pay bills using your balance. Cash App is a financial services platform, not a bank. Banking services provided by Cash App’s bank partner(s). GET INSTANT DISCOUNTS WITH CASH BOOST Cash App Card is the only free debit card** with instant discounts at your favorite stores, websites, apps, and restaurants. These instant discounts are easy to use and are applied to Cash App Card transactions instantly. Just select a given Cash Boost in your app and then use your Cash App Card to pay. It’s that simple. No points, no waiting, just instant savings. BUY, SELL, SEND, AND RECEIVE BITCOIN Cash App is the easy way to buy, sell, send, gift, and receive bitcoin (BTC) — get started instantly with as little as $1. You can also set up recurring buys of bitcoin, withdraw it to a different cryptocurrency wallet — or send it to friends and family with compatible wallets (even those who don't have Cash App) and use the Lightning Network to pay with bitcoin faster, and for free on Cash App. Add Bitcoin Boosts to your Cash App Card to earn bitcoin on your purchases. Bitcoin services are provided by Block, Inc. (formerly known as Square, Inc.), not Cash App Investing LLC. Purchasing bitcoin involves risk; you may lose money. BUY & SELL STOCKS COMMISSION-FREE Instantly begin investing commission-free. You can buy as little as $1 of stock in top US companies.*** Track stock prices in your app and monitor the performance of your overall investment portfolio. Create a list of companies to follow so you can stay up to date on performance. Regulatory and external transfer fees may apply, see the House Rules. CASH APP FOR EVERYONE 13 AND UP Everyone 13 and up can send money to friends, get a Cash Card, invest, or start a savings goal with approval from a parent or trusted adult for a sponsored account. *Brokerage Services are provided by Cash App Investing LLC, member FINRA/SIPC, subsidiary of Block, Inc. Investing involves risk; you may lose money. Investments are not FDIC insured. This is not a recommendation for you to transact in securities. Company names and logos are shown for illustrative purposes only and are not endorsements. **Cash App is a financial services platform, not a bank. Banking services and Cash App Card are provided and issued by Cash App’s bank partners, not Cash App Investing LLC. ***Fractional shares are not transferable. For additional conditions and limitations, see the Cash App Investing Customer Agreement.
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