Quality degradation at Cleo: $250 Fast Cash Advance  
Users report higher volume of Quality Issues than usual
60
fair

Cleo: $250 Fast Cash Advance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
62%
Android
387 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
236 Reports
User Feedback
38%
iOS
236 Reports
62%
Android
387 Reports
Cleo: $250 Fast Cash Advance - Latest Quality Issues
Android
Jan 28, 2025
Ad said you pay what you barrow yet there's a monthly service and fees for getting the money seems like false advertisement
Android
Jan 28, 2025
Well, first, you have to subscribe, and that costs $5.99, so if your flat-out broke, this app won't help you. Second, they charge you fees on top of the subscriptions to get the money instantly. This is why anyone using this app is here, right? So, all in all, use it for your month, unsubscribe (so they don't get you because they will), and delete. However, the app worked, and the money was in my account quickly.
Android
Jan 28, 2025
Someone tried to take money out of my account at Cleo and if I would not have put a stop payment in that amount they would have fraudulently taken that amount. Cleo did not investigate who was responsible for that fraudulent activity so my account is not safe in this app. Beware of this cash app it is not safe.
Android
Jan 28, 2025
This app sucks, it will let you get an advance when "it feels like it" and it's impossible to contact any real people even when you pay the subscription fee F cleo
Android
Jan 29, 2025
Don't get enough money to borrow
Android
Jan 29, 2025
I am so disappointed in Cleo. It was great at first but then my account was hacked . In the process of getting things resolved, Cleo blocked my card. I had funds on the card. Customer service will not contact me back. It's been almost 3 weeks. I've sent numerous emails and messages thru the app. Still no response. I have lost close to $50 and cannot get anyone to help me. VERY DISAPPOINTED !!!! Would appreciate a response.
Android
Jan 29, 2025
Zero customer service
Android
Jan 29, 2025
Terrible customer service and app doesn't work half as good as dave app
Android
Jan 29, 2025
Worst customer service ever. U can't get to a human
Cleo: $250 Fast Cash Advance - Product Description
Get up to a $250* cash advance with an AI money coach you can actually talk to. Cleo helps 5+ million users budget, save, build credit, or get a cash advance in those low-balance moments.

AI MEETS MONEY

Cleo turns stressful money life into a simple chat, where you can ask questions and learn about your finances (without being bored to death).

Want to know how much you spent on takeout last month? Just ask Cleo… maybe this will be what finally gets you to stop overspending.  

GET UP TO A $250 CASH ADVANCE*

Dump your overpriced overdraft and get a quick spot from Cleo instead. Cleo’s up to $250 cash advance has:

- No interest (APR)
- No credit checks
- No late fees
- No direct deposit required 

SAVE WITHOUT STRESS

Hide your money from yourself with mindless savings tools, like: auto save, round up, swear jar, and set & forget.

BUDGET WITHOUT FEELING RESTRICTED

Build a personalized budget (with room for iced coffee). Cleo uses Plaid to read your transaction history in a read-only mode. She can then show you all your accounts in one place, serve you spending breakdown, and share monthly bill trackers and reminders.

BUILD CREDIT (WITHOUT A CREDIT CARD)**

Glide your way to smoother approvals, lower interest rates, and higher credit limits with a credit score your parents can be proud of. Start building your credit with:

- 0% APR
- Cashback on everyday spends
- Cash advance
- Credit score coaching
- $1 minimum deposit

ACCESS YOUR PAYCHECK UP TO 2 DAYS EARLY***

Don’t wait until payday. Unlock your earnings early by setting up direct deposits.

LEGAL STUFF

*Eligibility requirements apply

**Credit Builder Card is issued by WebBank, Member FDIC pursuant to a license from Visa USA Inc. Access to the Card is subject to approval.

***Cleo is not a bank. Direct deposit banking services provided by Thread Bank, Member FDIC. Early access to direct deposit funds not guaranteed, timing may vary.

Learn more about how we share your data here: https://web.meetcleo.com/page/privacy-policy
Cleo uses bank-level SSL encryption to protect your data and your deposits.
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