48
poor
cloudLibrary by Bibliotheca | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Book
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
65 Reports
65 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
65 Reports
65 Reports
User Feedback
50%
iOS
65 Reports
65 Reports
50%
Android
65 Reports
65 Reports
cloudLibrary by Bibliotheca - Latest Quality Issues
iOS
Nov 16, 2024
Unreliable, buggy slug
I am using the app on iPhone 15, with blazing fast CPU. 99.9% of the time I use it over super-fast WiFi or 4-bar 5G. The app usually takes about 10 seconds to recall the history, saved books, etc. But that's not all.., it has these “bad days” when even this sluggish service is too much to ask. Today is one of those days. Any action I set off to accomplish ends up with an “Unknown Error” code. Return the book I just finished: “Unknown Error”. See my Saved Books: “Unknown Error”. Check out the book I want to read next: “Unknown Error”. I tried closing and restarting the app 5-6 times. Nothing helps. Tomorrow it'll be back to its usual snail self ☹️🐌🦟
iOS
Nov 16, 2024
So buggy
Seriously this app is terrible. I've been using it for years because for whatever reason I can find books on here that Libby has a million holds on it. But the experience is terrible. It literally told me to delete and reinstall the app and now I can't get past the terms and conditions because the accept button is nowhere to be found.
iOS
Nov 17, 2024
Used to like this app
I used to like Cloud library… but now, every time it goes to a new chapter, the font shrinks to Helvetica Miniscule. Looked in support for a way to ask a question - NOPE! Looked in search for font changing by itself - NOPE! Hoping they will read this review and answer this problem which is NEW this year
Android
Nov 17, 2024
This app sucks and it's always glitching very very slow
Android
Nov 17, 2024
When I install the app, it asks me to select your country, state, and library. But if I have selected country and province, then there are no libraries to choose from. So you won't get past the home screen.
Android
Nov 17, 2024
overall good, however, going back to previous chapters was problematic.
Android
Nov 18, 2024
Great selection but is constantly glitching or not working in some way or other. Some is likely server issues as happens across devices but ebooks are a pain to read on my android phone. Only shows part of the page and messes up the text.
Android
Nov 18, 2024
Was great up until 3 days ago, when the app refused to load any books or favourites. Tried logging out to reset it, and now I can't log back in and there's no support options to even get in contact with anyone.
iOS
Nov 18, 2024
Bookmarks should be simpler
The designers of the Cloud app don't appreciate the goal of a good mobile app: simplicity. When users are mobile (in a car or on public transit) they don't need an app that makes basic functions difficult to perform. Why show multiple pages and screens? Everything could be on the main page. I can't set/erase a bookmark without multiple taps and several screen changes. This should be a single tap from the Home Screen. Since few users need multiple bookmarks, why not make the default mode with a single bookmark that moves with my progress? Tap and set it to this page and remove the previous bookmark. Simple, right?
cloudLibrary by Bibliotheca - Product Description
A must-have app for library users! Easily borrow physical items using your mobile device, receive reminders, manage receipts and discover new digital content all within the cloudLibrary app! Extremely intuitive, all it takes is a library card to login and get started! Designed for an enjoyable experience, users can benefit from many new features, depending on their library’s subscription. - Easily accessible library card, which conveniently displays when you’re near the library - Switch accounts with ease and manage multiple library cards from one mobile device - Download and enjoy free eBooks and Audiobooks - Keep track of your physical and digital library activity in one place - Receive helpful receipts, due-date reminders and packable checklists - Visible push notifications alert when hold items are available - View upcoming library events and programs - Checkout print items at your library using your mobile device - Fun and loveable customizations include Themes, Avatars and Nicknames For libraries that have a subscription to offer eBooks and Audiobooks: - Customize your homepage bookshelves to display your preferred genres - Simple interface makes browsing and saving titles a breeze - Filter content by format, availability and language to display exactly what you are looking for - Mark titles as favorites or read to help with literary conversations with friends - Sync digital content across multiple devices to easily pick up where you left off - View current books, full reading history, items on hold and saved titles in one place - Sort titles by name or author to easily find what you’re looking for - Receive reading recommendations or view additional titles by author or series - Select font size, margins and background colors to create your preferred reading experience - Search eBooks for a particular phrase to get back to that one spot you wanted to reference - Bookmark pages and add notes if needed - Return titles early when you’re finished and make available for other readers Elevate your library experience today with the cloudLibrary app!
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