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Doctolib | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 30 Days

Category: Medical

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

88%

Android
834 Reports

iOS unitQ Score

iOS User Feedback

12%

iOS
116 Reports

User Feedback

12%

iOS
116 Reports

88%

Android
834 Reports

Doctolib - Latest Quality Issues

Android

Dec 20, 2024

again and again the app and I forget the password. annoying!

Android

Dec 20, 2024

It sucks. We can't make an appointment for a health check-up super far from home in the suburbs. In addition, it does not take into account your disability

Android

Dec 21, 2024

Why I can't update anymore.

Android

Dec 21, 2024

Too complicated, too long

Android

Dec 22, 2024

Gendering in order to spread a political left-green ideology to divide society has no place in the use of language! How can you be so ignorant and ignore the opinion of 90% of the population?! App deleted. I don't need something like that!

Android

Dec 22, 2024

I tried once, I uninstalled

Android

Dec 22, 2024

App very good BUT does not send notifications when a practitioner cancels an appointment. Patients are sanctioned in the event of a no-show, but practitioners cancel appointments without scruples and without informing patients. We have to balance the relationships.

Android

Dec 22, 2024

I uninstalled the app and reinstalled it, but unfortunately without success. For some time now, I have not been automatically logged out. In addition, I still can't get out of the app with the back button. How can it be that this thing occurs so often? Please fix it again.It's 👍a pity that the given email address no longer exists. Why should I contact support? I am only a user of the app, and expect it to work properly.

Android

Dec 22, 2024

With my new mobile phone it doesn't work so well anymore... What a pity

Doctolib - Product Description

L'application mobile de Doctolib vous permet de gérer votre santé plus simplement : 
• Accédez aux disponibilités de dizaines de milliers de professionnels de santé.
• Prenez rendez-vous en ligne, 24h/24 et 7j/7, pour une consultation physique ou vidéo.
• Recevez des rappels automatiques dans l'application.
• Retrouvez votre historique de rendez-vous et vos documents médicaux.

Découvrez la consultation vidéo de Doctolib et gagnez en confort de vie :
• Gagnez du temps : consultez à distance là où vous le souhaitez et éviter les déplacements
• Obtenez un rendez-vous plus rapidement : 2 consultations vidéo sur 3 ont lieu moins de 24 heures après la prise de rendez-vous.
• Réalisez une consultation de qualité : sécurisée et remboursée comme une consultation physique

Doctolib est le leader de la prise de rendez-vous en ligne avec aujourd'hui : 
• 80 millions de patients
• 340 000 personnels de santé

Votre santé. Vos données.
La confidentialité de vos informations personnelles est une priorité absolue pour Doctolib et guide notre action au quotidien. Pour en savoir plus : https://about.doctolib.fr/confidentialite/

Une question ? Rendez-vous ici : https://www.doctolib.fr/help

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