93
epic
Elan Credit Card | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
29%
Android
297 Reports
297 Reports
iOS unitQ Score
iOS User Feedback
71%
iOS
738 Reports
738 Reports
User Feedback
71%
iOS
738 Reports
738 Reports
29%
Android
297 Reports
297 Reports
Elan Credit Card - Latest Quality Issues
iOS
Jan 23, 2025
Credit card transfer
It has been 3 weeks since I requested a balance transfer and still nothing.
iOS
Jan 23, 2025
Solicitation for app reviews
The app is fine but it's forcing me to do a review every time I open it and it's starting to get really annoying.
iOS
Jan 23, 2025
Time out
This app times out while I am in the middle of using it. I've tried it several times, and it continues to time out.
iOS
Jan 23, 2025
Constantly Deleting and reloading
Constantly Deleting and reloading - It will perform perfectly- Close out and when i go back in. it's a White Page that won't open into the app - So very frustrating- Any suggestions ??
iOS
Jan 25, 2025
Technical Issues
Their app is extremely unreliable and dealing with it has been time consuming and a headache. I pay all of my credit cards through their individual apps and this Middlesex one is the only one that is constantly giving me problems so I've had to resort to calling to make my payment. I've had this account for probably 3 years and hate logging into the app because from day one it's either down or trying to confirm my identity and takes me in circles. Absolutely hate it and try my hardest not to even use this credit card so I don't have to deal with calling or wasting time with the app. Literally just paid off my entire balance to be able to completely forget about this card.
iOS
Jan 26, 2025
App cannot remember login or Face ID.
This app is very frustrating because one has to manually login every time it is used. I think I will stop using my credit card so I do not have to use this app ever again. All of my other credit card apps work fine.
iOS
Jan 26, 2025
Transactions
Transactions should be easier to see.
iOS
Jan 27, 2025
It’s gotten better, but still has a way to go
For some reason, the app icon doesn't switch on the iPadOS version of the app, instead of getting a black background it's still white just tightly dimmer. (Edit, Home Screen, Edit, Customize, Dark) I don't know why it's limited to the iPadOS version, the iOS version doesn't have this issue. Update: the app icon will be fixed if you switch it to large, but if the app icons are set to small, it still has the white background
iOS
Jan 27, 2025
Log in is always a pain
For whatever reason I can log into the app with my credentials but if I try logging into the desktop version with the exact same credentials it does not recognize me and says I have the wrong credentials and locks me out. It's so annoying.
Elan Credit Card - Product Description
Elan Financial Services is your credit card issuer and creditor and is pleased to offer you a mobile solution to easily access your credit card account on the go. SAFE AND SECURE LOGIN Easy access is the first step in saving time. ‒ Streamlined sign-up – We’ve made it easier than ever to enroll! - Easy options for login – Choose to login with a username & password or, on select devices, fingerprint or Face ID. EASY NAVIGATION View your account balance, transactions and available credit with ease ‒ Find it fast – Quick-action menus quickly launch commonly used features. ‒ Review recent activity – View pending and posted transactions or search for specific transactions by date or amount. MAKE SECURE PAYMENTS Make a payment with just a few taps. ‒ Set-up a one time or recurring payment. ‒ Easily manage pending payments. ALERTS Control when and how you are notified. ‒ Secure your account by specifying alerts based on transaction activity. ‒ Manage your account by establishing alerts related to payment due dates. ‒ Receive security alerts when personal information is updated. LOCK OR UNLOCK CARD Can't find your card or need to limit access? No problem! ‒ Easily lock or unlock your credit card in real-time. The Elan Financial Services Elan Credit Card Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use the mobile app. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup. Elan is committed to protecting your privacy and security. We collect and use information about you as described in our privacy policies. Read more at: https://www.myaccountaccess.com/onlineCard/publicPrivacyPolicy.do Continued use of GPS running in the background can dramatically decrease battery life.
All intellectual property rights, including trademarks and word marks, are the property of respective owners