92
epic

Elan Credit Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
Work at Elan Financial Services? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Elan Financial Services? Unlock additional insights
Android unitQ Score
Android User Feedback
28%
Android
429 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
1107 Reports
User Feedback
72%
iOS
1107 Reports
28%
Android
429 Reports
Elan Credit Card - Latest Quality Issues
iOS
Dec 20, 2024
Not working
App is not working. Tech support is of no help either. iPhone 13 version 18.2
iOS
Dec 20, 2024
Interest rate very high
Like the app. Will close account due to high % interest
Android
Dec 20, 2024
I haven't had any technical difficulties. Payments are categorically listed for maximum clarity of overview.
iOS
Dec 21, 2024
Glitch in your app. Asks for a phone number, which is already in the website Personal settings.
App keeps asking to update the phone number. You're supposed to go to the website and do this, but when you do that, the phone number is already there please fix. I cannot use this app until you fix this phone request issue.
iOS
Dec 21, 2024
Credit score link gone
Representative uncooperative in finding credit score
Android
Dec 21, 2024
Sometimes it can be hazzle to log in by biometric. It then directs to password screen even if it recognizes finger print. All features are easy to use within the app.
Android
Dec 21, 2024
App will not let me in to my own account, claims my number is not correct but I verified with service rep. Fatally flawed, will not use again
Android
Dec 22, 2024
I don't like that the base APY went down from 3 to 2.5%. I appreciate the 5 but I wish it was applied to the first 25k instead of 5k. Especially since they reduced the base apy. I'll probably start shopping around to see if there are better options.
Android
Dec 22, 2024
can't get this app on homescreen
Elan Credit Card - Product Description
Elan Financial Services is your credit card issuer and creditor and is pleased to offer you a mobile solution to easily access your credit card account on the go. 

SAFE AND SECURE LOGIN
Easy access is the first step in saving time.
‒ Streamlined sign-up – We’ve made it easier than ever to enroll!
- Easy options for login – Choose to login with a username & password or, on select devices, fingerprint or Face ID.  

EASY NAVIGATION 
View your account balance, transactions and available credit with ease  
‒ Find it fast – Quick-action menus quickly launch commonly used features.
‒ Review recent activity – View pending and posted transactions or search for specific transactions by date or amount.

MAKE SECURE PAYMENTS 
Make a payment with just a few taps.
‒ Set-up a one time or recurring payment. 
‒ Easily manage pending payments.

ALERTS 
Control when and how you are notified. 
‒ Secure your account by specifying alerts based on transaction activity.
‒ Manage your account by establishing alerts related to payment due dates.
‒ Receive security alerts when personal information is updated.

LOCK OR UNLOCK CARD
Can't find your card or need to limit access? No problem!
‒ Easily lock or unlock your credit card in real-time.

The Elan Financial Services Elan Credit Card Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use the mobile app. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup.

Elan is committed to protecting your privacy and security. We collect and use information about you as described in our privacy policies. Read more at: 
https://www.myaccountaccess.com/onlineCard/publicPrivacyPolicy.do

Continued use of GPS running in the background can dramatically decrease battery life.
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