94
epic
Elan Credit Card | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
16%
Android
239 Reports
239 Reports
iOS unitQ Score
iOS User Feedback
84%
iOS
1243 Reports
1243 Reports
User Feedback
84%
iOS
1243 Reports
1243 Reports
16%
Android
239 Reports
239 Reports
Elan Credit Card - Latest Quality Issues
iOS
Mar 25, 2025
The worst credit card app ever
Every month I have to get a new password after spending hours trying to login.
iOS
Mar 26, 2025
App
Horrible to use. Not user friendly at all
Android
Mar 27, 2025
needs an update. also it's app name is Credit Card. not helpful.
iOS
Mar 28, 2025
Workless!
It never works for me and I'm just trying to make a payment! Image the hassle if I was trying any other benefit!
iOS
Mar 28, 2025
Lack of financial options
No balance transfer options
iOS
Mar 28, 2025
I deleted this app. / New Chance
As of 25 Feb 2025, MUCH Better. Seems like all issues resolved! I've tried for months to like it because I LOVE my CU, but enough is enough. Nothing seems to work right even when Customer Service was walking me through it a couple of days ago.
Android
Mar 30, 2025
Setting up automatic payments makes a payment even though you've already satisfied the minimum due for the period, which makes no sense. Automatic payments should be a safety net so that if you miss a manual payment, at least you're not late. But when you've already made one, it should not process another.
iOS
Mar 31, 2025
Interest rate very high
Like the app. Will close account due to high % interest
iOS
Apr 1, 2025
Worst app ever
I have stopped using this credit card because the app is so buggy
Elan Credit Card - Product Description
Elan Financial Services is your credit card issuer and creditor and is pleased to offer you a mobile solution to easily access your credit card account on the go. SAFE AND SECURE LOGIN Easy access is the first step in saving time. ‒ Streamlined sign-up – We’ve made it easier than ever to enroll! - Easy options for login – Choose to login with a username & password or, on select devices, fingerprint or Face ID. EASY NAVIGATION View your account balance, transactions and available credit with ease ‒ Find it fast – Quick-action menus quickly launch commonly used features. ‒ Review recent activity – View pending and posted transactions or search for specific transactions by date or amount. MAKE SECURE PAYMENTS Make a payment with just a few taps. ‒ Set-up a one time or recurring payment. ‒ Easily manage pending payments. ALERTS Control when and how you are notified. ‒ Secure your account by specifying alerts based on transaction activity. ‒ Manage your account by establishing alerts related to payment due dates. ‒ Receive security alerts when personal information is updated. LOCK OR UNLOCK CARD Can't find your card or need to limit access? No problem! ‒ Easily lock or unlock your credit card in real-time. The Elan Financial Services Elan Credit Card Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use the mobile app. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup. Elan is committed to protecting your privacy and security. We collect and use information about you as described in our privacy policies. Read more at: https://www.myaccountaccess.com/onlineCard/publicPrivacyPolicy.do Continued use of GPS running in the background can dramatically decrease battery life.
All intellectual property rights, including trademarks and word marks, are the property of respective owners