57
fair
GEICO Mobile - Car Insurance | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
452 Reports
452 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
195 Reports
195 Reports
User Feedback
30%
iOS
195 Reports
195 Reports
70%
Android
452 Reports
452 Reports
GEICO Mobile - Car Insurance - Latest Quality Issues
iOS
Mar 31, 2025
Trash
Just like the company. They split family accounts, mix up contact info, and consider “contacting them” interacting with a trash chat bot. Any money you save is wasted in time. Try State-Farm, Progressive, or Allstate.
iOS
Apr 1, 2025
Price increase/ login
WHY DID POLICY JUMP FROM 35 TO 50?? WHY DO I NEED TO AUTHENTICATE WITH MY EMAIL EVERYTIME . ANNOYING
Android
Apr 1, 2025
I don't use my phone while driving, but if my daughter is in the car, she may use my phone. The DriveEasy doesn't have a way to distinguish who is using the phone. I agree with someone else who mentioned the plug in like Progressive, however Progressives plug in messes with your cars computer system. Maybe have a USB plug in instead of into the board.
Android
Apr 1, 2025
I spent 15 minutes filling out their questions about my cars and property, tapped "get my quote", the app returned "sorry, can't process your request now". Didn't save any of my information. Who writes software like this?
Android
Apr 1, 2025
not sure why everyone is complaining. shouldnt have signed up for a service that monitors your driving. you know they share that with 3rd parties. my issue is the app is showing renters insurance inactive. hour and a half on hold trying to fix it so i could pay my bill. ridiculous.
Android
Apr 1, 2025
I am incredibly frustrated. The app will not log me in, it just keeps going in a loop and then locked my account. I was however able to login just fine on my browser app. Don't use their app, don't bother with drive easy. None of it is worth it. Just save the IDs to your phone, or email, and do that. Geico as a company is great, but this app is trash.
Android
Apr 2, 2025
I'll update when you guys fix this, it doesn't let me log in. I enter my info, it asks me whether I want to leave 2 factor authorization enabled or disabled. Doesn't matter what I choose, it takes me back to the login screen!
Android
Apr 2, 2025
keeps making me sign in
Android
Apr 2, 2025
garbage mobile app. like I want to call you guys if you had a website that was functional. only reason I try calling but no one wants to answer pronto and I find it suspicious you guys want to up my policy when I'm trying to sign documents.
GEICO Mobile - Car Insurance - Product Description
Life is full of lane changes. Some expected. Some not as much. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address. Now, when life changes lanes we’ll be right there because we’re always headed in your direction. Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below. FEATURES DIGITAL ID CARDS The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet. BILLING - MAKE A PAYMENT Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go easy with numerous payment method options such as Apple Pay as well as flexible payment amounts that fit your needs. ROADSIDE ASSISTANCE No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime. SUBMIT AND MANAGE YOUR CLAIM Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim. YOUR VIRTUAL ASSISTANT Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. So just ask GEICO’s Virtual Assistant. VEHICLE CARE Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car. NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection
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