Quality degradation at GO2bank: Mobile banking  
Users report higher volume of Quality Issues than usual
58
fair

GO2bank: Mobile banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
114 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
23 Reports
User Feedback
17%
iOS
23 Reports
83%
Android
114 Reports
GO2bank: Mobile banking - Latest Quality Issues
iOS
Dec 10, 2024
No2thanks
Wish I could give negative stars. Completely unprofessional.
Android
Dec 10, 2024
Worst Bank app! Charge you for everything on top of a s maintenance fee.
iOS
Dec 11, 2024
Worst bank ever. 0 STARS
My first time using it. I added money to pay my rent and when I tried to pay it they locked and closed my account. Now I have late fees
Android
Dec 11, 2024
When I need to cash a check it crashes alot so I haven't used for months tried again and the same thing. Keeps crashing it use to work fine
iOS
Dec 12, 2024
Must choose “Allow App to TRACK “ OR you can’t open the App , I DON’T THINK SO!!!!!’
The title is self-explanatory
Android
Dec 13, 2024
They locked up my card because I changed my address and won't let me close my account and they won't send my funds back to the sender or they won't send me a check go 2 bank is a scam and the foreign are behind this .
iOS
Dec 14, 2024
scam
please don't use this bank the stole 8k from my account i'm currently suing them now don't use this bank you will regret it!!!
iOS
Dec 17, 2024
scam don’t trust this bank plz
please don't use this bank they stole 8k from my account i'm currently suing them now don't use this bank you will regret it!!!
iOS
Dec 17, 2024
Check takes too long
I think I'm just gonna get someone new bc I deposited my check over an hour ago but paid $108 for the “in minutes” fee what's the point of paying so much if it's gonna take so long to deposit
GO2bank: Mobile banking - Product Description
Don't let a big bank make you feel small. GO2bank™ is the banking app built for everyday people. Keep more of your hard-earned money with no monthly fees¹ and our free nationwide ATM network⁷.

No surprise fees
Say no to monthly fees and hidden fees² and yes to keeping more of your money. No monthly fees with eligible direct deposit¹. Otherwise, $5 per month.

Early paydays and more ways to save
When it comes to payday, early is right on time. Get your pay up to 2 days early and government benefits up to 4 days early with direct deposit⁶. Need cash? Withdraw for free at our free nationwide ATM network⁷. Want to save? Earn more with an APY well over the national savings rate average¹¹.

Built-in backup
Stay covered with up to $200 in overdraft protection after eligible direct deposits and opt-in³.

Credit building
With the GO2bank Secured Visa® Credit Card, climbing to better credit is easier with no annual fee⁵, and no credit check⁴ when you apply.

Account protection
Keep your money safe with just a tap on the app with lock/unlock your card⁸. And we'll send fraud alerts if we ever see anything shady¹⁰.

A bank you can trust
We're a Member FDIC bank and a brand of Green Dot Corporation, which means your money is federally insured⁹ and never held by a third-party bank. Green Dot has also been named one of Newsweek's Most Trusted Companies in America for 2023 and has serviced over 67 million accounts over the last 23 years.

Download the app to open an account or visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions.

1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period.
2. See our simple fees chart at GO2bank.com.
3. Fees, terms and conditions apply.
4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply.
5. Annual Percentage Rate is 22.99% and is accurate as of 8/1/2023. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com.
6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply.
8. Previously authorized transactions and deposits/transfers to your account will function with a locked card.
9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.
10. Message and data rates apply.
11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account.
12. NO PURCH. NEC. Void where prohibited. 18+ Official rules, www.go2bank.com/wintheweek.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/techprivacy
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