60
fair

GO2bank: Mobile banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Green Dot Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
89%
Android
143 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
18 Reports
User Feedback
11%
iOS
18 Reports
89%
Android
143 Reports
GO2bank: Mobile banking - Latest Quality Issues
Android
Nov 14, 2024
I would not recommend this card to anyone you can do overdrafts up to 200 but in the contract it says if you do an overdraft under $10 they will not charge you a fee so I used it the other day for a dollar and something is still charge me a fee of $15 Within 12 hours so I do not recommend this card to anybody!!!!
Android
Nov 15, 2024
APP HAS A BUG!!! FIX IT
Android
Nov 15, 2024
This bank is horrible they charge fees for everything and they set rules then charge you a fee even though you followed what they say. STAY AWAY
Android
Nov 15, 2024
Do not use them......tried to change my address .....they saw that as suspicious 👀 🤔 😳 and flagged my account Was told I would receive a check for my remaining balance been a month still no check
Android
Nov 15, 2024
For some reason I can't change my ATM pin other than that it's a good banking app
iOS
Nov 16, 2024
DO NOT TRUST THEM HIGHWAY ROBBERY
At first when I started using go2 everything was smooth because I was just doing cash deposits and transferring my money out, & then I was seeing my account in the negative sometimes from there 5$ monthly fee I didn't know about but that was I didn't mind it. Fast forward to me starting to work I set up my direct deposit. (MY CARD WAS LOST & I REPORTED IT LOST OR STOLEN PREVIOUS TO LOSING IT I MOVED SO I UPDATED MY ADDRESS WHEN REQUESTING A NEW CARD) they never updated my address sent my new card to my old address then when I asked them where they sent it to they told me they couldn't tell me . They told me I had to just order another card then told I had to answer security questions I answered them all correctly. They purposely answered them wrong so that I can go through a security identification process. Where i had to send a copy of information that had my current address on it & my ID like I was a criminal. & stole my own card. when all they had to do from the beginning, when I reported my card stolen was ask me to verify my address before they even sent it off instead of putting me through all of that by sending the card of having it delivered. Making me miss a pay week. DO NOT USE THEIR OVERDRAFT! Usually when someone needs to overdraft there account CEO it's because they DONT have the money. How do you expect someone to pay the money back within 24 hours that don't have the money? & every separate charge you do is charged an EXTRA 15$. So y'all basically setting somebody up to be extra broke. The only way they don't get you bad is IF you spend your ENTIRE overdraft amount at once. So if the limit is 100 you have to spend it at once so you can be charged the 15$ one time! Do not let them trick You THEY DO NOT DO REFUNDS! THEY DO NOT HELP YOU! THEY DO NOT WORK WITH YOU!!
Android
Nov 16, 2024
The app is dumb it didn't like me activate my card
Android
Nov 17, 2024
Access only one of two accounts
Android
Nov 17, 2024
Ive been to the bank but my mom didnt finish my deposits, so Im busy.Hmm.
GO2bank: Mobile banking - Product Description
Don't let a big bank make you feel small. GO2bank™ is the banking app built for everyday people. Keep more of your hard-earned money with no monthly fees¹ and our free nationwide ATM network⁷.

No surprise fees
Say no to monthly fees and hidden fees² and yes to keeping more of your money. No monthly fees with eligible direct deposit¹. Otherwise, $5 per month.

Early paydays and more ways to save
When it comes to payday, early is right on time. Get your pay up to 2 days early and government benefits up to 4 days early with direct deposit⁶. Need cash? Withdraw for free at our free nationwide ATM network⁷. Want to save? Earn more with an APY well over the national savings rate average¹¹.

Built-in backup
Stay covered with up to $200 in overdraft protection after eligible direct deposits and opt-in³.

Credit building
With the GO2bank Secured Visa® Credit Card, climbing to better credit is easier with no annual fee⁵, and no credit check⁴ when you apply.

Account protection
Keep your money safe with just a tap on the app with lock/unlock your card⁸. And we'll send fraud alerts if we ever see anything shady¹⁰.

A bank you can trust
We're a Member FDIC bank and a brand of Green Dot Corporation, which means your money is federally insured⁹ and never held by a third-party bank. Green Dot has also been named one of Newsweek's Most Trusted Companies in America for 2023 and has serviced over 67 million accounts over the last 23 years.

Download the app to open an account or visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions.

1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period.
2. See our simple fees chart at GO2bank.com.
3. Fees, terms and conditions apply.
4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply.
5. Annual Percentage Rate is 22.99% and is accurate as of 8/1/2023. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com.
6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply.
8. Previously authorized transactions and deposits/transfers to your account will function with a locked card.
9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.
10. Message and data rates apply.
11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account.
12. NO PURCH. NEC. Void where prohibited. 18+ Official rules, www.go2bank.com/wintheweek.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/techprivacy
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