68
fair
GO2bank: Mobile banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
170 Reports
170 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
21 Reports
21 Reports
User Feedback
11%
iOS
21 Reports
21 Reports
89%
Android
170 Reports
170 Reports
GO2bank: Mobile banking - Latest Quality Issues
Android
Jan 24, 2025
My experience is terrible I'm getting very frustrated because I cannot get in touch with anybody keep trying to get in touch with somebody to talk to and it's never going to work ever I tried everything I'm not happy with your service
iOS
Jan 24, 2025
Terrible
Stay AWAY from this app at ALL COST. I got paid and I tried to activate my card, it was saying the cards info was wrong. It was not. I have to pay bills and y'all are holding my money. This app is a scam and shouldn't be used at all. Cash app has direct deposit use it instead. Stay AWAY FROM THIS APP!!!!!!!
Android
Jan 25, 2025
Hate the transfer fees but this is the only thing thus far.
Android
Jan 25, 2025
Get my unclaimed money back from the government unclaimed money 💵 payment today please 🙏🥺 and deposit it in the farmers and merchants bank account of Stuttgart AR pistol
iOS
Jan 25, 2025
Poor
From the start of opening the account I had nothing but trouble, my account kept getting hacked and they say that they would take care of it, but they never did. So that is why I closed all accounts and closed my main bank account.
Android
Jan 25, 2025
I got a card from this bank, and when I go to click on "activate card" it brings me to a page that says "The page you requested has either moved or no longer exists." So I cannot activate my card what so ever
Android
Jan 27, 2025
Any chance of actually turning off offers and promotions? Mine is turned off in settings but I still get them. Sometimes VERY early in the morning. Balance notifications also come in threes - app, text, and email, all at the same time. Maybe just do one? I got them around 2AM the other day.
Android
Jan 28, 2025
I've been trying to order another card because my card has been expired and I called customer service they wasn't no help and my card has expired on November 2024 and the customer service representative was supposed to let the customers know that they card has expired and they will mail them another card and they don't never do that I'm not happy about this ,this is bad customer service
Android
Jan 28, 2025
It won't let me open my account, I can't activate my afternoon
GO2bank: Mobile banking - Product Description
Don't let a big bank make you feel small. GO2bank™ is the banking app built for everyday people. Keep more of your hard-earned money with no monthly fees¹ and our free nationwide ATM network⁷. No surprise fees Say no to monthly fees and hidden fees² and yes to keeping more of your money. No monthly fees with eligible direct deposit¹. Otherwise, $5 per month. Early paydays and more ways to save When it comes to payday, early is right on time. Get your pay up to 2 days early and government benefits up to 4 days early with direct deposit⁶. Need cash? Withdraw for free at our free nationwide ATM network⁷. Want to save? Earn more with an APY well over the national savings rate average¹¹. Built-in backup Stay covered with up to $200 in overdraft protection after eligible direct deposits and opt-in³. Credit building With the GO2bank Secured Visa® Credit Card, climbing to better credit is easier with no annual fee⁵, and no credit check⁴ when you apply. Account protection Keep your money safe with just a tap on the app with lock/unlock your card⁸. And we'll send fraud alerts if we ever see anything shady¹⁰. A bank you can trust We're a Member FDIC bank and a brand of Green Dot Corporation, which means your money is federally insured⁹ and never held by a third-party bank. Green Dot has also been named one of Newsweek's Most Trusted Companies in America for 2023 and has serviced over 67 million accounts over the last 23 years. Download the app to open an account or visit GO2bank.com to learn more. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions. 1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period. 2. See our simple fees chart at GO2bank.com. 3. Fees, terms and conditions apply. 4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply. 5. Annual Percentage Rate is 22.99% and is accurate as of 8/1/2023. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com. 6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. 7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply. 8. Previously authorized transactions and deposits/transfers to your account will function with a locked card. 9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. 10. Message and data rates apply. 11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account. 12. NO PURCH. NEC. Void where prohibited. 18+ Official rules, www.go2bank.com/wintheweek. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Technology Privacy Statement - https://www.go2bank.com/techprivacy
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