67
fair

GO2bank: Mobile banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
148 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
17 Reports
User Feedback
10%
iOS
17 Reports
90%
Android
148 Reports
GO2bank: Mobile banking - Latest Quality Issues
iOS
Mar 25, 2025
0 star
The App just stays on the load screen I have never been able to log into my account in this app.
iOS
Mar 26, 2025
App does not open
I've downloaded this app three times now and after the download finishes it opens to a webpage and a pop up appears asking if I allow messages to be sent by Go2Bank, I hit accept, and that's it. Just a white page with the logo in the middle and it does nothing else. I contacted “chat” from the webpage and they tell me to uninstall and install again. I explained that I've already done this and they tell me to try again at another time, perhaps the server is busy. So here it is at 4:23, Pacific Daylight Savings Time, when everyone is still asleep and the same thing still happens. Uninstall, reinstall, accept messages, then nothing. I am using an iPhone 12 with the latest update installed, so what could the problem be, I need to get this resolved before May 1st when my other account is closed, I have a little over a month to get the direct deposit and all my auto pay's switched over and this is seriously stressing me out!!
Android
Mar 27, 2025
I don't like this card. It charges too much money to withdraw your own money. No human is helping you. You a re withdrawing your money yourself. So basically, you're paying a machine.
Android
Mar 27, 2025
This so-called "bank" are digital thieves. Called to dispute usual charges on my card and because the CSR didn't like my complaint, they literally deemed my very next deposit from MY JOB "usual activity" and permanently closed my account and trapped over $500 inside that i CANNOT dispute or get back. I've had the payroll department at my job contact this bank and they STILL refuse to release my funds. My job has directly deposited my paychecks in this account for years. TERRIBLE!!!
Android
Mar 29, 2025
15 dollar overdraft is a little ridiculous chime is better atleast they dont have a charge u pay back what u owe
Android
Mar 29, 2025
y'all charging alot of fees for this card
Android
Mar 30, 2025
this app has been blocked and I've never been able to use it 4 years now account compermized meaning taken over by and over again card services seem to be involved
iOS
Mar 30, 2025
Pointless
What the the point of sending me a card if you won't even let me activate it? “Sorry, we cannot make an account for you.” Then don't SEND a card. If you got sent a card don't even waste your time putting all your information it.
Android
Apr 1, 2025
to many limitations
GO2bank: Mobile banking - Product Description
Don't let a big bank make you feel small. GO2bank™ is the banking app built for everyday people. Keep more of your hard-earned money with no monthly fees¹ and our free nationwide ATM network⁷.

No surprise fees
Say no to monthly fees and hidden fees² and yes to keeping more of your money. No monthly fees with eligible direct deposit¹. Otherwise, $5 per month.

Early paydays and more ways to save
When it comes to payday, early is right on time. Get your pay up to 2 days early and government benefits up to 4 days early with direct deposit⁶. Need cash? Withdraw for free at our free nationwide ATM network⁷. Want to save? Earn more with an APY well over the national savings rate average¹¹.

Built-in backup
Stay covered with up to $200 in overdraft protection after eligible direct deposits and opt-in³.

Credit building
With the GO2bank Secured Visa® Credit Card, climbing to better credit is easier with no annual fee⁵, and no credit check⁴ when you apply.

Account protection
Keep your money safe with just a tap on the app with lock/unlock your card⁸. And we'll send fraud alerts if we ever see anything shady¹⁰.

A bank you can trust
We're a Member FDIC bank and a brand of Green Dot Corporation, which means your money is federally insured⁹ and never held by a third-party bank. Green Dot has also been named one of Newsweek's Most Trusted Companies in America for 2023 and has serviced over 67 million accounts over the last 23 years.

Download the app to open an account or visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions.

1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period.
2. See our simple fees chart at GO2bank.com.
3. Fees, terms and conditions apply.
4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply.
5. Annual Percentage Rate is 22.99% and is accurate as of 8/1/2023. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com.
6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply.
8. Previously authorized transactions and deposits/transfers to your account will function with a locked card.
9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.
10. Message and data rates apply.
11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account.
12. NO PURCH. NEC. Void where prohibited. 18+ Official rules, www.go2bank.com/wintheweek.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/techprivacy
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