11
poor

Hive | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Lifestyle
Work at Centrica Hive Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Centrica Hive Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
162 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
79 Reports
User Feedback
33%
iOS
79 Reports
67%
Android
162 Reports
Hive - Latest Quality Issues
Android
Dec 17, 2024
It doesn't let me enter my mobile number because there is no Italy option, so the +39... I don't understand why
Android
Dec 17, 2024
Suddenly stopped working on my Samsung s22 ultra.... Works everywhere else!
iOS
Dec 17, 2024
The basics
Still no ability to set a default brightness of a light bulb. No ability to provide feedback within the app. No meaningful user requested updates for quite a while.
Android
Dec 18, 2024
Re-ordering the dashboard doesnt work at all. impossible to remove devices (trv, old Thermostat/ hot water)no longer in use
iOS
Dec 18, 2024
Shockingly unreliable
Constantly stops talking to the thermostat so I'm forever having heating on when I don't want it on, or off when I need it on. Complete waste of time since the “upgrade” in Q3 of 2024-25 - frankly why bother it's useless?!! If I could give no stars I would
Android
Dec 19, 2024
App not working at all since update
Android
Dec 19, 2024
The app was great, but since updating I cannot access it. What have you done? I'm unable to access my heating schedule! Absolutely useless!!! I'm very angry 😠
Android
Dec 19, 2024
Absolutely rubbish app has worked fine for years without any problems now losing connection can't switch the heating on or off whilst in work.
Android
Dec 19, 2024
My app no longer works!! The thermostat does & my hub are connected. But since the app has updated it no longer connects to my thermostat. I try to 'fix it' on the app & it just stops working on the chat. Its completely useless - what is going on??
Hive - Product Description
MAKE LIFE EASIER

At Hive, we don’t just think smart, we act smart. From lighting to heating, to charging up your electric vehicle, we create smart home devices and services for almost 2 million homes across the country. And as we focus our efforts on a more sustainable future, our Hive services can help with that, all while seamlessly connecting your home.


TAKE CONTROL
Manage your home with just the tap of our Hive app. With Hive Actions, you can connect all your devices. If you want to turn on the heating or boost your hot water with a quick press of the screen, you can do that. You can even set your lights to switch on when there’s motion detected after dark. However you want to set it up, it’s easy to do so.

By setting your devices to come on and off when you want, you can take greater control of the energy you’re using. So not only will you set up a super-smart home, but you’ll be able to do it without wasting energy too. We have a wide selection of Hive products to help with this.



HIVE THERMOSTAT
•	Our award-winning thermostat is the UK’s favourite smart thermostat
•	Control your heating on the device, from the app or even with your voice
•	Set schedules and get alerts, wherever you are
•	Built-in Frost Protection works in the background to prevent problems in the winter
•	Boost your heating with just a tap of the Hive app if you want a bit of extra warmth on a cold evening
•	Save up to £110 per year when you combine it with Hive Heating Plus


HIVE THERMOSTAT MINI
•	Smaller, sleeker and filled with all the perks of its older Hive sibling (Hive Thermostat) – it’s even won awards too!
•	Works with Amazon Alexa, Google Assistant and the Hive app to give you greater control of your home and smart devices
•	Simple design and reflective finishes will make it fit in with any home décor


HIVE EV CHARGING
•	Syncs with your energy tariff via the Hive app so you’ll charge your EV when it’s at its cheapest
•	Installed by trusted British Gas engineers
•	View updates in real time via the Hive app


HIVE SENSORS & PLUGS
•	Window and door sensors can monitor your home so you can relax when you’re out
•	Notifications if a door or window is open will go straight to you via the Hive app
•	If you want to set timers on lights or other home appliances, just set it in the Hive app when you use Hive plugs


HIVE LIGHTING
•	Spotlights, dimmable lights and colour-changing bulbs add some spice to your home’s lighting
•	Turn them on or off, or schedule a time, just by tapping the app




HIVE CONNECTIVITY
•	Our Hive Hub helps you connect all your Hive devices so you can manage it via your smartphone
•	Need that extra bit of reach in the loft or basement? Boost your signal with the Hive Signal Booster to make sure every bit of your home is connected




Discover more at hivehome.com
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners