6
poor

Hive | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
66%
Android
124 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
63 Reports
User Feedback
34%
iOS
63 Reports
66%
Android
124 Reports
Hive - Latest Quality Issues
Android
Feb 27, 2025
It just doesn't work anymore. Neither my wife nor I can get the app to connect and show the devices we've been controlling with the app for years. We have to use the buttons on the thermostat to alter the heating and get up and use light switches, like heathens, if we wanna turn a light off. It's like the 80's. There's enough other people saying the same for a deeper investigation and for questions about the QA/testing done on this release.
Android
Feb 27, 2025
App is fine, got no problems with it at all. I would recommend it even, but what let's it down for me personally. It's widget app on home screen. It's suddenly just started not working. Keeps saying hive is in holiday mode when it isn't. That's only thing that takes points off it for me.
Android
Feb 27, 2025
Why change something that worked? Since this update I can't sign into the App. I have reinstalled the App still no joy 😔
Android
Feb 27, 2025
"Invite a partner" does not work.
Android
Feb 28, 2025
I can't even register for an account
Android
Feb 28, 2025
getting fed up of the flaky widget that does not often sync
Android
Feb 28, 2025
Says the app has stopped working due to a bug in the software
Android
Feb 28, 2025
When it works it's great but I'm struggling to add people. I put in the name but t doesn't give me an invite, just loops back to the invite people page
Android
Feb 28, 2025
Since the latest update, I can't control the colour of the bulbs. Most of the time the app doesn't talk to the hive hub. I had to disconnect the hub and uninstall the app and reboot my phone then put everything back before it would even connect ish! Even then when I tap on a bulb it tells me it is offline but I can turn it off and on with the slider.
Hive - Product Description
MAKE LIFE EASIER

At Hive, we don’t just think smart, we act smart. From lighting to heating, to charging up your electric vehicle, we create smart home devices and services for almost 2 million homes across the country. And as we focus our efforts on a more sustainable future, our Hive services can help with that, all while seamlessly connecting your home.


TAKE CONTROL
Manage your home with just the tap of our Hive app. With Hive Actions, you can connect all your devices. If you want to turn on the heating or boost your hot water with a quick press of the screen, you can do that. You can even set your lights to switch on when there’s motion detected after dark. However you want to set it up, it’s easy to do so.

By setting your devices to come on and off when you want, you can take greater control of the energy you’re using. So not only will you set up a super-smart home, but you’ll be able to do it without wasting energy too. We have a wide selection of Hive products to help with this.



HIVE THERMOSTAT
•	Our award-winning thermostat is the UK’s favourite smart thermostat
•	Control your heating on the device, from the app or even with your voice
•	Set schedules and get alerts, wherever you are
•	Built-in Frost Protection works in the background to prevent problems in the winter
•	Boost your heating with just a tap of the Hive app if you want a bit of extra warmth on a cold evening
•	Save up to £110 per year when you combine it with Hive Heating Plus


HIVE THERMOSTAT MINI
•	Smaller, sleeker and filled with all the perks of its older Hive sibling (Hive Thermostat) – it’s even won awards too!
•	Works with Amazon Alexa, Google Assistant and the Hive app to give you greater control of your home and smart devices
•	Simple design and reflective finishes will make it fit in with any home décor


HIVE EV CHARGING
•	Syncs with your energy tariff via the Hive app so you’ll charge your EV when it’s at its cheapest
•	Installed by trusted British Gas engineers
•	View updates in real time via the Hive app


HIVE SENSORS & PLUGS
•	Window and door sensors can monitor your home so you can relax when you’re out
•	Notifications if a door or window is open will go straight to you via the Hive app
•	If you want to set timers on lights or other home appliances, just set it in the Hive app when you use Hive plugs


HIVE LIGHTING
•	Spotlights, dimmable lights and colour-changing bulbs add some spice to your home’s lighting
•	Turn them on or off, or schedule a time, just by tapping the app




HIVE CONNECTIVITY
•	Our Hive Hub helps you connect all your Hive devices so you can manage it via your smartphone
•	Need that extra bit of reach in the loft or basement? Boost your signal with the Hive Signal Booster to make sure every bit of your home is connected




Discover more at hivehome.com
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