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KAYAK: Flights, Hotels & Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
102 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
26 Reports
User Feedback
20%
iOS
26 Reports
80%
Android
102 Reports
KAYAK: Flights, Hotels & Cars - Latest Quality Issues
Android
Mar 15, 2025
Actually, I was always very satisfied with Kayak. Today, however, it has redirected me to a fraudulent offer on Opodo. I had already had problems with Opodo in the past and had suppressed it. My departure date has been moved +1 month into the future. As a distraction, a few nonsensical additional offers, - all of them have earned well, the customer is left behind. I hope today's lesson of € 183.48 will last for a few decades.
Android
Mar 15, 2025
I can't get any kind of contact with someone from Kayak.
iOS
Mar 16, 2025
Lost functionality
Unfortunately the gate information is not working any more at Brazil and the app become lost with flight time, because has alerting hours after the trip have ended.
iOS
Mar 18, 2025
Why did you remove the color codes on the calendar?
3/18/25 Why in the world would you remove the color codes from the calendar? Makes absolutely no sense whatsoever!!! Those codes would help me and others to decide when was the best time to travel. Now it's a guessing game and who wants to play that game when you want to save money. What a stupid idea to remove the codes. Just plan dumb!!!!
iOS
Mar 19, 2025
A good one fails
The app is good! Unfortunately it gets stuck a good and you have to uninstall, since not even closing it, it is updated
Android
Mar 23, 2025
I search for Jeju flights in Gimpo, but direct flights are not selected whether there is a stopover or not.
Android
Mar 28, 2025
It's a shame that the app can't let you buy extra luggage and etc, it's just the ticket and that's it, but it's excellent.
iOS
Mar 29, 2025
Kayak is a scam
I have arranged a ticket purchase via Kayak and then received a confirmation, and 3 days I received a call that the flight was cancelled and that all the costs of the change must be paid... that implies that each ticket doubles the price... the options are for other dates... The money is still blocked from my card... It seems to me a trap that after approving your purchase and now you must pay them much more expensive.... And that apart from that they are other months .... I need my money back
iOS
Mar 30, 2025
Carisisimo
Very expensive this comparator, it has not helped me at all!!
KAYAK: Flights, Hotels & Cars - Product Description
KAYAK searches hundreds of travel sites at once to find exactly what you need for your trip, from cheap flights to great hotel deals and car rentals. Nonstop flight leaving at 9am? Sure. Pet-friendly vacation rental near the slopes? Yup. SUV rental for under $50/day? We're on it. Because we're travelers too and know that every trip is worth planning.

BOOK FLEXIBLY
Easily search, filter and sort your options to find the right travel offers for you - whether it's flights you can change with no fees, hotels, vacation rentals and car rentals with free cancellation, the cheapest deal, or the most comfortable seat.

SAVE MONEY
Get mobile-only rates and Private Deals on the app. Set Price Alerts to find out when prices drop, and use Explore to discover new destinations within your budget.

EVERYTHING IN ONE PLACE
This is more than just a travel app. Our Trips tool keeps your plans in order. Get alerts for flight and gate changes, access boarding pass on and offline and plan out and share your itinerary, all from one place. Use Guides to create, collect and share daily itineraries, tips and impressions along the way.

COMPARE FLIGHT DEALS FROM 900+ SITES
• Take the stress out of trip planning. Find flexible flight offers with no change fees.
• Search with flexible dates up to +/- 3 days to see when's the best time to fly.
• Filter options based on stops, airlines, departure times, cancellation policies, amenities & more.
• Save your preferences to see your favorite airlines and hotels first (and skip ones you don't like).
• Book at the right time. Price Forecast lets you know whether you should wait or book now.
• We'll even show you Hacker Fares which pair together two one-way tickets for a round-trip flight (and save you $$).

FIND A RENTAL CAR THAT FITS YOUR TRIP
• Search from over 70,000 locations to find the perfect car rental for your trip.
• Filter your rental car search by vehicle type including hybrids and electric vehicles, offers with unlimited mileage, enhanced cleaning and much more.
• Risk-free booking: Find car rentals with a free cancellation policy so if plans change, you can easily rebook.

HOTELS, VACATION RENTALS AND UNIQUE STAYS FROM THOUSANDS OF SITES
• Compare all sorts of accommodation, from five-star resorts to holiday homes and boutique hotels.
• Looking for a staycation? Uncover deals on amazing places to visit right here in the USA.
• Stay flexible by easily filtering for hotel deals and vacation rentals with free cancellation.
• Unlock Private Deals and exclusive mobile-only rates for even more savings.

EXPLORE: Discover new destinations on your budget
• Whether you have $300 or $3,000 to spend, Explore lets you set a budget and shows you where in the world you can go.

TRIPS: All your travel plans in one place.
• Keep all your plans organized in one travel app, regardless of where you booked.
• Forward your booking confirmation emails to trips@kayak.com or sync your Gmail or Outlook account.
• Use our Flight Tracker to stay up-to-date on any flight's progress, with real-time status updates, gate change & baggage claim notifications.
• Check your Trip Stats to see how far you traveled, your top cities, and how many times you've been around the world.
• Your traveler data is safe and secure - meaning you never have to re-enter your booking and credit card info.
• Share your vacation plans with family & friends.
• No signal, no problem. View your itinerary and notes with no internet connection.

MEASURE YOUR BAG
• AR measuring tool lets you know if your carry-on bag complies with the policy of the airline you're flying with.

PRICE ALERTS: Never miss a deal
• Let us do the searching for you. Create a Price Alert and we’ll notify you when the price drops.

Download the KAYAK travel app now and get ready for your next travel adventure!
Want to improve your unitQ Score by 20% within 30 days?
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