47
poor

Lidl Plus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
15%
Android
98 Reports
iOS unitQ Score
iOS User Feedback
85%
iOS
537 Reports
User Feedback
85%
iOS
537 Reports
15%
Android
98 Reports
Lidl Plus - Latest Quality Issues
iOS
Jan 27, 2025
Handling the app
I find the handling complicated, especially at the beginning of using it. Every time I get to the checkout I am told what I have to do,
iOS
Jan 27, 2025
defeat
slowing down the application
iOS
Jan 27, 2025
The 100 PLN coupon does not work
Despite activating the 100 PLN coupon, it did not work
iOS
Jan 27, 2025
suitable for shopping to a limited extent
The advantage of the app is that you get a discount on some items. Apart from that, it has one major flaw: every time you want to use it in the store, after starting it up, which takes time, it first wants to connect to the network and asks for your login details before it displays the QR code to scan. By the time you have a network connection, which takes a while in my Lidl, and you have logged in, you have already gone through the checkout. A permanent login or a link to the wallet would be better.
iOS
Jan 27, 2025
problems
App unusable location not working
iOS
Jan 27, 2025
k
Unfortunately the app doesn't work properly, especially when I'm in the store, there's no connection and I have to log in again almost every time and that doesn't work in the store because there's no connection and so I can't even show the coupons I have if the coupons aren't accepted at the checkout for whatever reason, which is a shame because I like shopping with you but it's annoying so I take a screenshot to at least have something in my hand
iOS
Jan 28, 2025
update
It's a loop. I had to uninstall it, it won't let me update.
iOS
Jan 28, 2025
defective
Login no longer possible after update.
Android
Jan 28, 2025
The number of coupons that you have to activate in order to redeem them is suddenly increasing...why do you do such a customer-confusing, complicated nonsense? Signing up is still user-unfriendly and complicated via browser, why actually???? For others it works directly in the app. I think using a browser is better for Lidl to collect data...Update description is a total joke.....
Lidl Plus - Product Description
Download, register, save even more. Lidl Plus is our new rewards app designed to give our customers discounts on the products they love.  The service is aimed at consumers, who wish to receive personalised information from Lidl Stiftung about offers and promotions from Lidl Plus and offers, products and services from selected partners and Lidl Companies, which correspond as closely as possible to their interests. The basis for the determination of relevant interests is the purchasing and usage behavior with regard to the products and services of the Lidl companies.

 -  Activate your coupons in the app and scan your digital Lidl Plus Card at the till to redeem and save money on your shop.
 -  Scan your digital Lidl Plus Card at the till for the chance to win a prize when you shop! 
 -  Never lose a receipt again. You'll get a purchase summary every time you shop with Lidl Plus.
 -  Never miss another offer. Browse through a digital version of our weekly leaflet in the app.
(* Note that the above are generic texts. The Lidl Plus app is used in many countries, so the app content may vary accordingly)
-Lidl Plus is not available in Ukraine, but we make the app available to download on Ukrainian phones for use in EU countries for people displaced due to current situation

Joining the Lidl Plus program, you can allow tracking technology, which helps us to understand how you interact with the app. This includes what pages you visit, what coupons you view, and how long you spend on each page. This tracking allows Lidl Plus to improve the app and provide you with tailored communication, discounts and to participate in relevant surveys.

Data Protection & Privacy Policy:

International: https://lidlplus.com/privacy-policy
Bulgaria: https://www.lidl.bg/lidlplus-privacy?nonav=true
Cyprus: https://www.lidl.com.cy/en/lidl-plus/oroi-prostasias-proswpikwn-dedomenwn
Lithuania: http://lidl.lt/lidl-plus/duomenu-apsauga
Serbia: https://www.lidl.rs/lidl-plus/zastita-licnih-podataka
Malta: https://www.lidl.com.mt/lidl-plus/information/privacy-policy
Slovenia: https://www.lidl.si/lidl-plus/pravne-informacije/lidl-plus-aplikacija/lidl-plus-varstvo-osebnih-podatkov
Poland: https://www.lidl.pl/c/polityka-prywatnosci-lidl-plus/s10008502
Latvia: https://www.lidl.lv/lv/lidl-plus/juridiska-informacija/lidl-plus-privatuma-politika
Estonia: https://www.lidl.ee/et/lidl-plus/juriidiline-teave/lidl-plus-privaatsuspoliitika

Terms of use:
International: https://www.lidl.de/de/a-teilnahmebedingungen-lidl-plus/s7379609
Bulgaria: https://www.lidl.bg/lidlplus-terms?nonav=true
Cyprus: https://www.lidl.com.cy/en/lidl-plus/oroi-symmetochis
Lithuania: http://lidl.lt/lidl-plus/naudojimo-salygos
Serbia: https://www.lidl.rs/lidl-plus/uslovi-koriscenja
Malta: https://www.lidl.com.mt/lidl-plus/information/terms-of-use
Slovenia: https://www.lidl.si/lidl-plus/pravne-informacije/lidl-plus-aplikacija/lidl-plus-splosni-pogoji-uporabe
Poland: https://www.lidl.pl/c/regulamin-aplikacji-mobilnej-lidl-plus/s10008500
Latvia: https://www.lidl.lv/lv/lidl-plus/juridiska-informacija/lidl-plus-lietosanas-noteikumi
Estonia: https://www.lidl.ee/et/lidl-plus/juriidiline-teave/lidl-plus-kasutustingimused
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