92
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MedBridge GO for Patients | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
267 Reports
267 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
12 Reports
12 Reports
User Feedback
4%
iOS
12 Reports
12 Reports
96%
Android
267 Reports
267 Reports
MedBridge GO for Patients - Latest Quality Issues
iOS
Mar 23, 2025
Issue with app
I can't adjust the “hold time” for my exercises. So I have to pause the app EVERY TIME, for each exercise—so that I can complete the exercise before it moves on. Not good!
Android
Mar 23, 2025
How do you pause a 44 minute set of exercise and get credit when you continue? When I paused it lost my progress? I did not get any app instructions.
iOS
Mar 24, 2025
Easy to use
This app is fairly simple to set up and use (even for a senior like me), but I can't figure out how to rearrange the exercises in the order I want them.
Android
Mar 25, 2025
the app is great, reminds me to do my PT exercises, and great videos reminding me what to do. one less star because it's such a rigamarole to log into the app each time I open it.
Android
Mar 25, 2025
app constantly crashes
Android
Mar 26, 2025
The timing in the MedBridge GO app doesn't match the prescribed reps, sets, and holds. Support acknowledged this and offered manual workarounds, like pausing videos or provider duplicating exercises. It's frustrating that such a basic function isn't accurate, especially in a healthcare app. This needs to be fixed to ensure users can follow their therapy plans correctly.
Android
Mar 26, 2025
rep time needs to update
iOS
Mar 27, 2025
Hard to navigate
I find this App to be very user unfriendly to navigate. Also, The voice accompanying the exercises is not helpful, bordering on annoying.
Android
Apr 1, 2025
I really want to like this app, but the errors make it difficult. I noticed there are exercises included in my program that my PT did not review with me (in the discharge print out), and an exercise that I should NOT do, due to the precautions from my surgery. This could be dangerous if someone just followed the app and did not pay attention. I double checked that my access code is correct and even closed and force stopped the application but the exercises have not changed.
MedBridge GO for Patients - Product Description
The MedBridge GO mobile app for patients gets you moving! Keep up with your home exercise program in the app powered by award-winning content and technology. Patients can also set reminders, track overall progress, and view all of the Patient Education materials included by their therapist, from 3D models and explanatory exercise videos to clinician notes and PDF guides. Follow these two steps to get moving: 1. Enter the access code from your provider to sync your program 2. Tap 'GO' to follow along with the exercise videos as they play on-screen
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