85
good

Microsoft Authenticator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
7113 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
414 Reports
User Feedback
6%
iOS
414 Reports
94%
Android
7113 Reports
Microsoft Authenticator - Latest Quality Issues
Android
Dec 19, 2024
Has the terrible sign in loop. Certainly not dependable. Even the age old restart approach does not fix the issue
Android
Dec 19, 2024
After unlock it's showing blank screen, tried many times facing same issues 😕
Android
Dec 19, 2024
I can't add accounts and have trouble signing in it's a terrible app
Android
Dec 19, 2024
too tight
Android
Dec 19, 2024
This is an awesome concept and I in use it a lot but it also crashed a lot and I am always having to reconnect my phone. Still worth it but it would be great to get it fixed.
Android
Dec 19, 2024
Lost my 2 auth codes after factory reset!!!!!
Android
Dec 19, 2024
This thing has caused me more grief just trying to log in to ANYTHING, I do NOT understand the reason it exists. From one time to the next, it usually just refuses to log me in, or still I have to provide up to 2 OTHER vaerifications. It makes NOTHING convenient. I end up getting locked OUT of my pages I'm trying to use due to too many unsuccessful attempts. COME ON, fix this or let me go.
Android
Dec 19, 2024
This is one of the worst utility apps I have ever used. I'm trapped in a constant loop of needing to open the app to enter a code even when I'm already in the app. If I say I can't use the app right now, it still wants me to use the app. Do better, Microsoft.
Android
Dec 19, 2024
At the moment it is very annoying keep getting notifications log in while I am free and at home!
Microsoft Authenticator - Product Description
Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. You also have additional account management options for your Microsoft personal, work or school accounts.

Getting started with multi-factor authentication

Multi factor authentication (MFA)provides a second layer of security. When enabled, during login after entering your password, you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The OTP codes have a 30 second timer counting down. This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. The OTP doesn’t require you to be connected to a network, and it won’t drain your battery. You can add multiple accounts to your app, including non-Microsoft accounts like Facebook, Amazon, Dropbox, Google, LinkedIn, GitHub, and more.

Getting started with passwordless

Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two-step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.

Getting started with autofill

Microsoft Authenticator app can also autofill passwords for you. Sign-in on the Passwords tab inside the Authenticator app with your personal Microsoft account to start syncing passwords, including the passwords saved in Microsoft Edge. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Your passwords are protected with multi-factor authentication in the app. You will need to prove yourself with your fingerprint, face ID, or PIN to access and autofill passwords on your mobile. You can also import passwords from Google Chrome and other password managers.

Microsoft personal, work or school accounts

Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain organization resources. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each.
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