44
poor
myPhonak | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
271 Reports
271 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
108 Reports
108 Reports
User Feedback
28%
iOS
108 Reports
108 Reports
72%
Android
271 Reports
271 Reports
myPhonak - Latest Quality Issues
Android
Jan 28, 2025
Streaming no longer works with the Pixel 8a, but it was a killer feature with the old phone. The instructions in the app weren't right either. I don't need the app just to check the battery level.
Android
Jan 29, 2025
will not let you delete unwanted custom settings. so if you misspelled something, you must live with it. now I need to uninstall and reinstall.
Android
Jan 29, 2025
need clarification I can't hear the people talking to me very well.
Android
Jan 29, 2025
Always connection issues , fails to connect with phone, uninstalled, reinstalled, done everything to try and sort the app! , this app needs fixing! When its working its fine, no probs, its just connection issues all the time!
Android
Jan 29, 2025
I think the sound could be better when hearing aid is connected, it is very muffled
Android
Jan 29, 2025
The right hearing aid comes up. The left one is completely impossible to get to.
Android
Jan 29, 2025
right side of the hearing aid stop working
Android
Jan 30, 2025
I love my Audeo Spheres, but find the app very frustrating. I need to increase the volume in my right ear. But the app is doing so in both despite me splitting volume between the two.
Android
Jan 30, 2025
Works great on my android Galaxy PHONE.😁 Not so much on my android TABLET.🤔😕🫤😢 I follow the exact same steps for my tablet, as I do my phone. But it still fails to fully work. Even completely removed from my phone, thinking maybe one pairing can't work on two devices. Nope, same issue, not working. Help please!!!
myPhonak - Product Description
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: Phonak Audéo™ I (Infinio) Phonak CROS™ I (Infinio) Phonak Sky™ L (Lumity) Phonak Naída™ L (Lumity) Phonak Terra™+ Phonak CROS™ L (Lumity) Phonak Audéo Fit™ (Lumity) Phonak Slim™ L (Lumity) Phonak Audéo™ L (Lumity) Phonak Audéo Life™ (Lumity) Phonak CROS™ P (Paradise) Phonak Audéo Fit™ (Paradise) Phonak Audéo Life™ (Paradise) Phonak Virto™ P-312 (Paradise) Phonak Naída™ P (Paradise) Phonak Audéo™ P (Paradise) Phonak Audéo™ M (Marvel) Phonak Bolero™ M (Marvel) Phonak Virto™ M-312 (Marvel) Phonak Naída™ M-SP (Marvel) Phonak Naída™ Link M (Marvel) Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
All intellectual property rights, including trademarks and word marks, are the property of respective owners