29
poor

Barnes & Noble NOOK | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Book
Work at Barnes & Noble? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Barnes & Noble? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
59 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
20 Reports
User Feedback
25%
iOS
20 Reports
75%
Android
59 Reports
Barnes & Noble NOOK - Latest Quality Issues
Android
Jan 26, 2025
It was great on my Lenovo tab [phone] until it encountered a catastrophic compatibility issue after B&N released a re-badged version of the tablet and B&N pulled it from the app store for my device. Half the reason I bought this tablet was to read my B&N purchases. No timeline for fixing the problem according to B&N. So terribly disappointed.
Android
Jan 26, 2025
Horrible. I bought several new ebooks and can't find them in my library. Now that I can't order as easily as in the past, nothing is working out as predicted. I'm disgusted beyond words can tell. Not only that but now I can't find my 1100 books I bought in the past.
Android
Jan 26, 2025
Terrible app and I've lost both the book I ordered and the amount I paid, with no way to communicate for customer service.
Android
Jan 27, 2025
App keeps crashing at the same point in my book. Uninstalled and reinstalled the app. Same thing. Very disappointed
Android
Jan 28, 2025
I've had the Nook app ever since BN released its first e-reader to compete with Amazon. For the most part I've had good experience with the app. However, recent changes to the app have been so baffling that they have compelled me to leave a review. You can no longer make in app purchases for ebooks, you have to add the title to your wishlist and the log into your BN account in a browser and make the purchase from there. WHY?! Why is it such a pain to purchase an ebook for the Nook now?
iOS
Jan 28, 2025
New. Update Dreadful
I would not even give this a 1 star but that is not an option! This new update lags all the time. When you are reading, when you are opening a new book to read. This bug needs to be fixed ASAP or I will resort to ordering from Amazon and reading from Kindle!
Android
Jan 29, 2025
I love being able to download and read books on my samsung tablet as well as my phone, but I don't want the app to read to me. I can simply turn of the sound but then the part being read is highlighted, making it very annoying!!! Is there any way to turn off this feature? If I didn't already have so many books downloaded I would just stop using the nook app and get books from Amazon for kindle!
Android
Jan 29, 2025
I was able to read the a book for a few day and I can't read the book I purchased for school, the message keeps appearing stating file is corrupted.
Android
Jan 30, 2025
It works great for reading, however it doesn't sync well with my Nook, but I'm usually not too far away between each. hope this eventually gets fixed cause that would be the best ever!
Barnes & Noble NOOK - Product Description
Get the FREE Barnes & Noble NOOK App to enjoy all your favorite digital content on your Apple devices. Access our vast online library of over 4 million eBooks, graphic novels, comics, manga and magazines. Plus discover over 300,000 audiobooks. Enjoy recommendations just for you curated by our expert booksellers. Customize your experience with multiple font and page styles, customized bookshelves and social sharing tools. And never lose your spot— the Barnes & Noble NOOK App syncs across all your devices. 


Barnes & Noble at Your Fingertips

-Browse the latest new eBook and audiobook releases, bestsellers, deals, and expert recommendations just for you! 
-Discover books in every genre, about every subject, for every age: contemporary fiction, romance, mystery and thriller, classics, sci-fi and fantasy, manga, kids, young adult, non-fiction and more!
-Digital content purchased from Barnes & Noble will automatically appear in this app.
-Explore over 75,000 free eBooks and more than 10,000 free audiobooks.
-Sync your books, bookmarks, notes and highlights across all your devices for a seamless reading experience. 
-Listen safely while you drive with CarPlay.

Rich, Customizable Reading and Listening

-Adjust font styles, line spacing, margins, page animations, narration speed, background color, and screen brightness for more comfortable reading.
-Add notes, bookmarks, and highlights as you read or listen. Share favorite highlights with friends across social networks. 
-Set the Sleep Timer to coordinate audiobook listening to your schedule. 
-Download, read, or listen to free eBook and audiobook samples, and add favorites to your Wishlist.
-Organize your Library into custom shelves.
-Search inside the book and look up words with the in-app dictionary.
-Store content on your device or in the cloud.
-Use ArticleView™ to easily read magazine articles using customized font settings.
-Accessible to blind and low vision users leveraging Apple assistive technology, including screen magnification and VoiceOver.


One App for the Whole Family

-With Profiles, family members can share an account while still enjoying their own customized experience.
-Share eBooks, audiobooks, magazines, newspapers and comics across Profiles—no need to purchase again! Reading position, bookmarks, highlights and notes are saved to each Profile.
-Child Profiles allow parents to control what each child sees.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners