34
poor
PayByPhone Parking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
55%
Android
221 Reports
221 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
178 Reports
178 Reports
User Feedback
45%
iOS
178 Reports
178 Reports
55%
Android
221 Reports
221 Reports
PayByPhone Parking - Latest Quality Issues
Android
Feb 28, 2025
Cannot key in time. Takes ages to respond. Very poor app.
Android
Feb 28, 2025
Actually good, I've been using this app for a long time, but recently there have been increasing problems during the payment process, already verified payment methods have to be verified. OK, security comes first, unfortunately you always get an error message saying that the payment was rejected despite there being enough funds in the accounts or cards. Today the reservation was made on the account but the parking process was only released after several attempts, very annoying
Android
Feb 28, 2025
Unable to enter my credit card for payment.
iOS
Feb 28, 2025
Practical but
Convenient, but it would be nice to add other payment methods like PayPal or Apple Pay. Nowadays, fewer and fewer people have their credit card on them, since it is often saved on their phone (as is my case). As a result, not having been able to pay, I was fined... Not great. There you go!
Android
Feb 28, 2025
Keeps dropping connection, too many ads, print too small
Android
Feb 28, 2025
We are friends and we have been trying to pay for parking for 2 hours. It's unbelievable. How complicated is it? Not able to add a vehicle. Not able to reach anyone, ask security for help as a response they give. We don't take care of that 🙄🙄
Android
Mar 1, 2025
Payments work but my notifications almost never work. At best they go off 10 minutes before the scheduled end, but never at the end. Impossible to adjust. Forced to add an alarm so as not to exceed the maximum time. This really needs to be reviewed.
Android
Mar 1, 2025
Unable to pay with a phone, as soon as you "exit" the application to validate the payment authorization via the banking application the payment fails.
Android
Mar 1, 2025
Error message. Required to repay. In fact the transaction was made twice....
PayByPhone Parking - Product Description
The PayByPhone app simplifies your journey. From registering and paying for your parking in seconds, to extending it without having to return to your vehicle, and reminders of when it ends, we know you have more to worry about than parking. The PayByPhone app can be used in over 1,000+ cities worldwide & is now available in 12 languages, making it easier than ever. As the highest rated parking app in the world, PayByPhone has helped over 72 million motorists pay for their parking simply and easily, so they can focus on what matters most to them. For businesses signed up to PayByPhone Business, the app allows drivers to simply switch between business and personal payment cards on the PayByPhone app when they park, so no time-consuming monthly expense reports or saving receipts. Paying for parking with PayByPhone is more environmentally-friendly than paying with cash: there are fewer vehicles on the road adding to air pollution to collect cash from pay and display machines. App features - Start and extend parking session from your iPhone - View your session with the Today View Widget - Use Maps or Nearby feature to find out where you can use PayByPhone -Opt into push and SMS notifications about your parking session expiration - View parking history - Pin location of vehicle once parked to find it easily - Get receipts emailed to you for convenient expense reconciliation Flexible payment forms, including credit card, Apple Pay, and PayPal (depending on region) You can pay for parking with PayByPhone in USA, Canada, the United Kingdom, France, Germany, Italy, Monaco, and Switzerland PayByPhone is a subsidiary of Volkswagen Financial Services AG (VWFS)
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