37
poor
PayByPhone Parking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
51%
Android
219 Reports
219 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
207 Reports
207 Reports
User Feedback
49%
iOS
207 Reports
207 Reports
51%
Android
219 Reports
219 Reports
PayByPhone Parking - Latest Quality Issues
Android
Nov 17, 2024
Makes me pay as a heavy visitor, when it's not the case
Android
Nov 17, 2024
Victim of a bug in the application, I did not have any support for the problem by the technical service despite my reminders and my proofs (images and video) sent.
iOS
Nov 18, 2024
Absolutely useless system
When you just want to pay for parking, this app offers all sorts of options before the prompt to pay for parking. And when it gets to the point of paying, it crashes whilst trying to give you another bloody prompt about contents insurance. Why not just have a machine in the carpark where I can pay by card? That system has worked for years!!
iOS
Nov 18, 2024
Got me a ticket
I've paid for 2 hours and the app has had it register as 15 minutes then I've gotten a ticket. Twice. Pay in person these guys don't know what they're doing
iOS
Nov 18, 2024
Horrendous App & Payment
Tried 2 separate parking locations, (Cawdor Street & Arundel Street) both Manchester, neither take Apple Pay when both claim they do, then wouldn't accept my card when I tried paying with it. What exactly am I supposed to do then to not get a ticket. Absolutely ridiculous.
Android
Nov 19, 2024
Thieves took more than 33 euros for parking while I took short-term parking. No explanations, I didn't scan any malicious qrcode I use this supposedly secure application
Android
Nov 19, 2024
of the theft of time the time to pay and validate the payment 2 minutes were removed from the two hours to review
Android
Nov 19, 2024
In Paris. I'm priced for an SUV and impossible to change the category. and don't talk to me about SIV because I drive a clio. On other apps it works very well though.
Android
Nov 20, 2024
Nightmare!!! And the updates bring a lot of bugs
PayByPhone Parking - Product Description
The PayByPhone app simplifies your journey. From registering and paying for your parking in seconds, to extending it without having to return to your vehicle, and reminders of when it ends, we know you have more to worry about than parking. The PayByPhone app can be used in over 1,000+ cities worldwide & is now available in 12 languages, making it easier than ever. As the highest rated parking app in the world, PayByPhone has helped over 72 million motorists pay for their parking simply and easily, so they can focus on what matters most to them. For businesses signed up to PayByPhone Business, the app allows drivers to simply switch between business and personal payment cards on the PayByPhone app when they park, so no time-consuming monthly expense reports or saving receipts. Paying for parking with PayByPhone is more environmentally-friendly than paying with cash: there are fewer vehicles on the road adding to air pollution to collect cash from pay and display machines. App features - Start and extend parking session from your iPhone - View your session with the Today View Widget - Use Maps or Nearby feature to find out where you can use PayByPhone -Opt into push and SMS notifications about your parking session expiration - View parking history - Pin location of vehicle once parked to find it easily - Get receipts emailed to you for convenient expense reconciliation Flexible payment forms, including credit card, Apple Pay, and PayPal (depending on region) You can pay for parking with PayByPhone in USA, Canada, the United Kingdom, France, Germany, Italy, Monaco, and Switzerland PayByPhone is a subsidiary of Volkswagen Financial Services AG (VWFS)
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