37
poor
PayByPhone Parking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
52%
Android
208 Reports
208 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
192 Reports
192 Reports
User Feedback
48%
iOS
192 Reports
192 Reports
52%
Android
208 Reports
208 Reports
PayByPhone Parking - Latest Quality Issues
iOS
Dec 21, 2024
Unable to interrupt parking - PayByPhone version 10.2.0) and iOS 18.2
I'm on the latest versions of PayByPhone (version 10.2.0) and iOS 18.2 but is this a bug or a scam? It is impossible to interrupt parking. I insisted and still couldn't interrupt the parking 😡😡😡 Impossible even after: 1) closing the PayByPhone app, 2) restarting the phone and 3) erasing my browser data. Always planted 🤬🤬🤬 I complete my review, here is the message sent by PayByPhone when I wanted to interrupt the parking. "Payment refused. Please try again. If the problem persists, please use a different payment card" This message is very weird, the payment was working just fine for PayByPhone to confirm the parking, and a few minutes later the same payment was no longer working. One of the mysteries of PayByPhone and completely crazy for a user 🤬🤬🤬
Android
Dec 21, 2024
I can't access the PRM profile, it was easier before
Android
Dec 21, 2024
No technical support by phone unable to enter a new vehicle
Android
Dec 21, 2024
Null and void. You can't renew your residential car park automatically. If there is a bug at the time of payment, where you park to unload: burst of fines. and no means of claim.
Android
Dec 21, 2024
Hello Recently, after filling in the requested information, I have failed payment, we are encountering temporary problems..... This is car park 91401 What should I do?
Android
Dec 21, 2024
The city is promoting this app to help us pay for parking. But you want to charge us 45 cents each transaction for already over priced parking. No thanks
Android
Dec 22, 2024
Haha, the payment is debited, but no parking transaction is determined. New scam? 10 Euro for free (yes, it's expensive here) If I get a ticket from "Lovely Rita - meter maid", I'll take you into recourse! Thanks for nothing! It goes without saying that this was my last parking session with you, no question.
Android
Dec 22, 2024
Why the application is dishonest and does not offer automatic renewal, especially for residential parking. It's not a complicated feature to develop. What is the business plan behind this scam? (SMS notification option?). This would save hundreds of euros in FPS for many people.
Android
Dec 22, 2024
Another badly coded app full of bugs that allows you to pay for your parking in 25 minutes instead of 2 before.
PayByPhone Parking - Product Description
The PayByPhone app simplifies your journey. From registering and paying for your parking in seconds, to extending it without having to return to your vehicle, and reminders of when it ends, we know you have more to worry about than parking. The PayByPhone app can be used in over 1,000+ cities worldwide & is now available in 12 languages, making it easier than ever. As the highest rated parking app in the world, PayByPhone has helped over 72 million motorists pay for their parking simply and easily, so they can focus on what matters most to them. For businesses signed up to PayByPhone Business, the app allows drivers to simply switch between business and personal payment cards on the PayByPhone app when they park, so no time-consuming monthly expense reports or saving receipts. Paying for parking with PayByPhone is more environmentally-friendly than paying with cash: there are fewer vehicles on the road adding to air pollution to collect cash from pay and display machines. App features - Start and extend parking session from your iPhone - View your session with the Today View Widget - Use Maps or Nearby feature to find out where you can use PayByPhone -Opt into push and SMS notifications about your parking session expiration - View parking history - Pin location of vehicle once parked to find it easily - Get receipts emailed to you for convenient expense reconciliation Flexible payment forms, including credit card, Apple Pay, and PayPal (depending on region) You can pay for parking with PayByPhone in USA, Canada, the United Kingdom, France, Germany, Italy, Monaco, and Switzerland PayByPhone is a subsidiary of Volkswagen Financial Services AG (VWFS)
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