63
fair

Pilot Flying J: myRewards Plus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel
Work at Pilot Flying J? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Pilot Flying J? Unlock additional insights
Android unitQ Score
Android User Feedback
74%
Android
175 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
63 Reports
User Feedback
26%
iOS
63 Reports
74%
Android
175 Reports
Pilot Flying J: myRewards Plus - Latest Quality Issues
iOS
Dec 20, 2024
Why
Why can't y'all get your stupid act together, the time of year I want to use this app it always messes up in the winter time a week straight now and I haven't been able to use it, no updates no explanation that as to why it's acting this way but yet when I open it up, it constantly wants me to re-log back in andwill never connect to a store to fuel
iOS
Dec 20, 2024
Team shower
Need to add option to get team showers
iOS
Dec 20, 2024
Can’t complete the confirmation email therefore can’t login
Fix it
Android
Dec 20, 2024
Rewards and mobile fueling constantly going down at the worst possible times. If mobile fuel or the stations systems are malfunctioning, it will give out card declined. There are no declined messages corresponding in wex. Recurrent login issues, including forced logout. Usually blames network, though no network issues can be found. Constant bloody fraud. DO NOT GIVE OUT THE PHONE NUMBER YOU USE TO REGISTER, IT IS THE ONLY PIECE OF INFO NEEDED TO DRAIN ALL YOUR POINTS AND SHOWER CREDITS.
Android
Dec 20, 2024
Slow to load. Take up to 10 minutes to load. Is best to show up at the service desk. Pilot should hire better code programming stuff that can get this garbage working again.
Android
Dec 20, 2024
So slow not helpful at all .. I just can't understand company make a million dollars every year the can't make a good app to help the drivers the just take money 😒 any nothing help at all
Android
Dec 20, 2024
App will not work I'm missing all the coupons
Android
Dec 21, 2024
It's a piece of app rubbish. The branches do not work, every 2 days the system crashes and you have to be restarting and logging in very often. Love's app is the best
Android
Dec 21, 2024
It doesn't pull well, it always locks, there are failures
Pilot Flying J: myRewards Plus - Product Description
Get more where it matters in the myRewards Plus™ app. Plus up your stop and earn more points faster, save more money, and enjoy more convenience on the road.

Locations

Use Trip Planner to plan your route and ensure you have the fuel, supplies and amenities you need to get from A to B and everywhere in between.

Filter locations by amenities, parking availability, fuel type, restaurants & food offerings, and more.

View each location’s full list of amenities, including fuel types and fuel prices, Service Centers and Roadside Assistance, number of showers, number of parking spaces, restaurants & food offerings, store hours and more.

Rewards

Get access to exclusive offers every day. Users can refer friends and earn free rewards. Plus you’ll receive an offer for a free meal for your birthday.

Track your Pilot Drink Club status. Your 10th Pilot fountain or coffee is free.

Professional drivers earn free showers when you fuel and can track your shower credits in the app.

Track your myRewards balance/savings and redeem for discounts at checkout.

Mobile Fueling

Save time at the pump with Mobile Fueling. Choose the diesel lane that’s likely to open first, store your payment cards in our safe and secure mobile wallet, and activate the pump with a simple and unique code.

Showers Reservations

Reserve your shower in the app when you arrive at a location. Get in line before even stepping into the store; you’ll be notified in the app when your shower is ready.

Parking

See the number of General, real-time Prime Parking™ and Live Parking, and RV parking spots that are available at each location. Reserve your spot ahead of time so you have the peace of mind knowing there is a spot waiting for you at your destination.

Profile

View and email up to 18 months of digital receipts in the app for all transactions.

Receive important news and information in your Message Center. You’ll receive updates on store status, exclusive and limited time offers, tips & tricks for the app, and more.

Learn more about the myRewards Plus™ app and the myRewards® loyalty program at www.pilotflyingj.com/app.

If you would like to submit a Do Not Sell My Personal Information request, please visit privacy.pilotflyingj.com.

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