fair

Pilot Flying J: myRewards Plus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

7 Points Past 30 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

75%

Android
141 Reports

iOS unitQ Score

iOS User Feedback

25%

iOS
46 Reports

User Feedback

25%

iOS
46 Reports

75%

Android
141 Reports

Pilot Flying J: myRewards Plus - Latest Quality Issues

iOS

Jan 26, 2025

EFS Card

App won't let me put my EFS card. It keeps denying it for some reason. It works on the CAT Scale app but won't work on Pilot app

iOS

Jan 27, 2025

Drive all over the country: not good WiFi at all!! Looks like good strength signal- connected- pure!! Water in shower is cold!!! Could you please adjust water please!!

Android

Jan 27, 2025

This is a very greedy company, I am putting almost 2,000 gallons of diesel a month which worth more tham $6000 at today's fuel prices, and every fill-up of 100 gallon or over they give me only one shower. I know that we get one shower for every 50 gal that we fuel, so why don't you design the app to give showers based on the multiplications of 50 gallons of fuel. Which means if I put 150 gallons, I should get a 3 showers credit automatically. Otherwise I have to stop the pump every 50 gallons.

Android

Jan 27, 2025

NO LOCATION FOUND - a few days, I can't reserve a shower by using App because it doesn't show that I'm at the truck stop (in different locations), and it says "Adjust filters and try again". But even after clearing all filters, it doesn't show the truck stop where I'm parked. I hope you will fix this issue soon

Android

Jan 27, 2025

I used to use this app regularly, and I enjoyed having it. But it hasn't worked for the last couple months. In fact it won't even open. I've tried reinstalling it, but that didn't work either.

Android

Jan 28, 2025

Can't buy a shower over the app. Can only use points. Loves app lets you buy one. Loves is cleaner anyway.

iOS

Jan 28, 2025

Hasn’t worked at all for the past three weeks

Same

Android

Jan 28, 2025

not every time it works

Android

Jan 29, 2025

very slow to load if it ever loads.

Pilot Flying J: myRewards Plus - Product Description

Get more where it matters in the myRewards Plus™ app. Plus up your stop and earn more points faster, save more money, and enjoy more convenience on the road.

Locations

Use Trip Planner to plan your route and ensure you have the fuel, supplies and amenities you need to get from A to B and everywhere in between.

Filter locations by amenities, parking availability, fuel type, restaurants & food offerings, and more.

View each location’s full list of amenities, including fuel types and fuel prices, Service Centers and Roadside Assistance, number of showers, number of parking spaces, restaurants & food offerings, store hours and more.

Rewards

Get access to exclusive offers every day. Users can refer friends and earn free rewards. Plus you’ll receive an offer for a free meal for your birthday.

Track your Pilot Drink Club status. Your 10th Pilot fountain or coffee is free.

Professional drivers earn free showers when you fuel and can track your shower credits in the app.

Track your myRewards balance/savings and redeem for discounts at checkout.

Mobile Fueling

Save time at the pump with Mobile Fueling. Choose the diesel lane that’s likely to open first, store your payment cards in our safe and secure mobile wallet, and activate the pump with a simple and unique code.

Showers Reservations

Reserve your shower in the app when you arrive at a location. Get in line before even stepping into the store; you’ll be notified in the app when your shower is ready.

Parking

See the number of General, real-time Prime Parking™ and Live Parking, and RV parking spots that are available at each location. Reserve your spot ahead of time so you have the peace of mind knowing there is a spot waiting for you at your destination.

Profile

View and email up to 18 months of digital receipts in the app for all transactions.

Receive important news and information in your Message Center. You’ll receive updates on store status, exclusive and limited time offers, tips & tricks for the app, and more.

Learn more about the myRewards Plus™ app and the myRewards® loyalty program at www.pilotflyingj.com/app.

If you would like to submit a Do Not Sell My Personal Information request, please visit privacy.pilotflyingj.com.

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