65
fair
Planet Fitness unitQ Score
30 Day Average as of Apr 23, 2025
6 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
43%
iOS
88 Reports
57%
Android
117 Reports
About Planet Fitness
What is Planet Fitness?
The Planet Fitness app is a mobile application designed to help users access gym features and manage their fitness routines. With this app, members can check gym hours, find workout plans, and track their progress from anywhere.
Is Planet Fitness safe?
The Planet Fitness app has significant privacy concerns, receiving a Warning rating due to the sale of user data to third parties and insufficient safeguards for younger users. While it employs some security measures, it's unclear if parental consent is needed for children under 13 and how user interactions are moderated. Therefore, users, especially younger ones, should exercise caution when using this app.
Who owns Planet Fitness app?
The Planet Fitness app is owned by Planet Fitness, Inc., which operates numerous gyms across the United States. Additionally, the app collaborates with iFIT, a global health and fitness technology company, to enhance its digital offerings.
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