37
poor
Planet Fitness Workouts | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
89 Reports
89 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
67 Reports
67 Reports
User Feedback
43%
iOS
67 Reports
67 Reports
57%
Android
89 Reports
89 Reports
Planet Fitness Workouts - Latest Quality Issues
iOS
Nov 15, 2024
Crowd meter is useless
Crowd meter has been useless forever and nothing has changed. Shows my gym as 2 bars. Get there and it's absolutely packed. As others have written the same review it's deceptive and not helpful whatsoever. I like to go to the gym when it's not crowded so I'm not waiting for equipment to open up. I'm able to get my workout done more efficiently when it's not packed. Fix the crowd meter or take it out because it doesn't work.
iOS
Nov 15, 2024
Worthless
The app will not save my home gym, or barcode information to allow me to not need to carry the stupid tag. What is even the point? I put it in, it congratulates me, I go back to it, gone! Regretting this membership already.
iOS
Nov 16, 2024
Cancellation policy is ridiculous
I've never stepped foot in the gym and have a low body fat and high muscle concentration from calisthenics because I'm not a pathetic loser who needs social reinforcement to help my lack of discipline. Now it's apparently a ridiculous multi step process to cancel. Hope y'all get something nasty and incurable and you can be sure when I go in person to cancel I'm going to traumatize your poor employee. Guess you should have thought that though better.
Android
Nov 18, 2024
It was OK but was never shown around the gym and the customer service was awful. Depending on who was working the desk. I ended up canceling my membership with them.
Android
Nov 18, 2024
DONT GET A MEMBERSHIP CAN NEVER CANCELLED I moved cities and have gotten rid of my vehicle they want me to rent a car to get to the UPS to mail them a cancellation request and they still may not cancel it. Has been an issue for months for me complete scam and the flexibility they advertise is extremely false. Never again.
Android
Nov 19, 2024
They have REAL bad customer service and ONLY cancel in person can't use app or can't call just to waste more time to just cancel a membership
Android
Nov 19, 2024
I downloaded the app, thinking I could cancel the sub anytime, but it turns out you have to go down to your club and ask them to cancel it for you. Horrible for people who don't really have the time to go an cancel.
Android
Nov 19, 2024
Because it won't let me take away my credit card
Android
Nov 20, 2024
Must have google playstore active. Or cant open app. Pf said membership expired. I had to reenable update crazy playstore to fix it. Since when must playstore be enabled to use a downloaded app?
Planet Fitness Workouts - Product Description
Welcome to the Planet Fitness App – The Gym In Your Pocket! Bring the Judgement Free Zone® anywhere with the FREE PF App. Check out our exclusive features including digital check-in, trainer-led on-demand virtual workout classes, hundreds of exercises that you can do at home or in-club, equipment tutorials, activity tracking for in and out of the gym, a crowd meter so you can pick the best time to visit, and so much more! Key Features: Digital Keytag: Quick and easy touchless check-in at your Planet Fitness with your digital keytag. Crowd Meter: Coming into one of our clubs? See how many people are at your club before you go to find the best time to visit! Just check out the Crowd Meter to view how busy your club is. Digital Workout Videos: Access on-demand trainer-led workouts that will get you motivated and moving! Whether you're starting your fitness journey, or you just want to try something new, we’ll help you make the most out of your in-club or at-home workouts. From beginner to advanced, there are workouts for everyone! PLUS, it’s easier than ever to find workout programs you love. You can search workouts by type, time, target, and more to find what’s best for you. Member Perks: Check out exclusive discounts and deals from Planet Fitness partners. Start exploring now. Exercise & Equipment Tutorials: View hundreds of easy-to-follow exercise routines and equipment tutorials. If it’s your first time using a piece of equipment in one of our clubs or need a reminder, you can just scan the QR code in the app and your video guide will help you get started. Activity Tracking with My Journey: Check out the My Journey screen to track check-ins, integrate with fitness trackers like Apple Health, and track just how much you’re moving by logging it in the Activity Tracker. Download the Planet Fitness App today - You got this!
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