55
fair
Planet Fitness Workouts | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
106 Reports
106 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
79 Reports
79 Reports
User Feedback
43%
iOS
79 Reports
79 Reports
57%
Android
106 Reports
106 Reports
Planet Fitness Workouts - Latest Quality Issues
Android
Dec 19, 2024
Crowd meter isn't accurate, drove around trying to find a less crowded location only to find places with 2 bars so packed I couldn't use any machines, except tanning and treadmill; total waste of my time.
iOS
Dec 19, 2024
Log In Problems
Why does the app need to lock my account after failing my log in multiple times? Why can't it just be an email to verify instead of sending us an unblock email link and make us try passwords all over again and then get blocked. This is so dumb because who is out and about looking to hack into an account for a gym membership???
Android
Dec 20, 2024
Planet fitness has hidden fees .outrageous how I can't cancel my gym membership or change my gym membership subscription without knowing there's fees! They are not transparent
iOS
Dec 20, 2024
Literally taking my money knowing I haven’t came in
Haven't been in the gym in months. There should be a way to cancel your membership through the app. Why do I need to go in just to cancel…. Literally my initial signup was $7 now it's $10 a month. Then they took the $50 annual fee. I've given these people free money over the months. If you see I haven't been in, why not automatically cancel my membership instead of taking my money. It's depressing knowing how much free money I've given them. It's a scam tactic. They know people signup and end up stop coming. They force you to have to come in to cancel knowing people are going to forget. In my case I feel like I might as well keep the membership since they've taken at least $200 in free money. Do better planet fitness.
iOS
Dec 20, 2024
what a scam
what a joke of a business. i created a membership and was never told i had to stay 12 months. once i tried to cancel i was forced to pay them 65$ then the next day i was charged $27 for a membership that shouldve been cancelled.
iOS
Dec 21, 2024
Horrible and useless app.
It keeps asking me to verify my email. It sent me a confirmation email but no link for verification. Completely unusable.
Android
Dec 21, 2024
The app's payment method needs to be improved significantly. Trying to pay for the bill is the worst part about it. I had the money in my account for the bill, and now I'm paying a $20 late fee because I can't manually pay if the recurring method doesn't work.
Android
Dec 22, 2024
Slowest loading app onmy phone
Android
Dec 22, 2024
Login/password reset have all kinds of problems.
Planet Fitness Workouts - Product Description
Welcome to the Planet Fitness App – The Gym In Your Pocket! Bring the Judgement Free Zone® anywhere with the FREE PF App. Check out our exclusive features including digital check-in, trainer-led on-demand virtual workout classes, hundreds of exercises that you can do at home or in-club, equipment tutorials, activity tracking for in and out of the gym, a crowd meter so you can pick the best time to visit, and so much more! Key Features: Digital Keytag: Quick and easy touchless check-in at your Planet Fitness with your digital keytag. Crowd Meter: Coming into one of our clubs? See how many people are at your club before you go to find the best time to visit! Just check out the Crowd Meter to view how busy your club is. Digital Workout Videos: Access on-demand trainer-led workouts that will get you motivated and moving! Whether you're starting your fitness journey, or you just want to try something new, we’ll help you make the most out of your in-club or at-home workouts. From beginner to advanced, there are workouts for everyone! PLUS, it’s easier than ever to find workout programs you love. You can search workouts by type, time, target, and more to find what’s best for you. Member Perks: Check out exclusive discounts and deals from Planet Fitness partners. Start exploring now. Exercise & Equipment Tutorials: View hundreds of easy-to-follow exercise routines and equipment tutorials. If it’s your first time using a piece of equipment in one of our clubs or need a reminder, you can just scan the QR code in the app and your video guide will help you get started. Activity Tracking with My Journey: Check out the My Journey screen to track check-ins, integrate with fitness trackers like Apple Health, and track just how much you’re moving by logging it in the Activity Tracker. Download the Planet Fitness App today - You got this!
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