66
fair
Planet Fitness Workouts | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
51%
Android
135 Reports
135 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
129 Reports
129 Reports
User Feedback
49%
iOS
129 Reports
129 Reports
51%
Android
135 Reports
135 Reports
Planet Fitness Workouts - Latest Quality Issues
Android
Jan 26, 2025
Do not install this app, they stole my money and currently seeking federal prosecutor to go after this organized crime group.
Android
Jan 26, 2025
This app has a few problems. For one, the crowd meter on the dashboard isn't always the same as when you click into club details. I never really know which one is accurate. Also, the crowd meter doesn't do a great job of indicating how full the gym actually is. When it shows only 2 bars (which looks like it would mean the gym is relatively empty), the free weights are already pretty saturated. They need to calibrate it badly.
Android
Jan 27, 2025
The app keeps shutting down
iOS
Jan 27, 2025
Colors are no bueno
I really don't like the colors at this place. I would like maybe a muted yellow or purple better. They are too vibrant and hurt and my eyes to look at.
iOS
Jan 27, 2025
Terrible for Account Updates
It's clear their idea of the app is catered more towards “rewards” which are basically ads, or workouts. It's a great idea but the other part of this app is allegedly being able to keep track of your account and billing and payments. I've gotten charged a late fee twice because when the balance due was supposed to be available for me to make payment, it wasn't. So of course the system waited until I was late on payment before it started showing me a balance due. I called my club, they couldn't help me. I called customer care, they couldn't help me. I'm truly hoping this doesn't continue or I'd be leaving Planet Fitness for good. It would be such a shame to do that.
Android
Jan 28, 2025
Crowd meter is INCREDIBLY inaccurate. Said it was almost clear and there's not an open machine in the gym
Android
Jan 29, 2025
The app continues to ask for an update on my backup payment, and I have completed the request over five times. I get a "successfully notification," but it never changes. No one has helped correct this issue, and the club says the need to swipe my credit card to add as a backup payment. What???!!
Android
Jan 29, 2025
When it comes to planet fitness you have to jump through hoops to do anything. You can't cancel your membership easily, YOU CANT EVEN ADD A CARD WITHOUT A LONG PROCESS. App is terrible for anything other than scanning in and even that doesn't work 1/2 the time. The ONLY redeeming factor is how cheap it is.
Android
Jan 29, 2025
I like the app, but I wish there was a create your own workout. Or a way to save my favorite workouts.
Planet Fitness Workouts - Product Description
Welcome to the Planet Fitness App – The Gym In Your Pocket! Bring the Judgement Free Zone® anywhere with the FREE PF App. Check out our exclusive features including digital check-in, trainer-led on-demand virtual workout classes, hundreds of exercises that you can do at home or in-club, equipment tutorials, activity tracking for in and out of the gym, a crowd meter so you can pick the best time to visit, and so much more! Key Features: Digital Keytag: Quick and easy touchless check-in at your Planet Fitness with your digital keytag. Crowd Meter: Coming into one of our clubs? See how many people are at your club before you go to find the best time to visit! Just check out the Crowd Meter to view how busy your club is. Digital Workout Videos: Access on-demand trainer-led workouts that will get you motivated and moving! Whether you're starting your fitness journey, or you just want to try something new, we’ll help you make the most out of your in-club or at-home workouts. From beginner to advanced, there are workouts for everyone! PLUS, it’s easier than ever to find workout programs you love. You can search workouts by type, time, target, and more to find what’s best for you. Member Perks: Check out exclusive discounts and deals from Planet Fitness partners. Start exploring now. Exercise & Equipment Tutorials: View hundreds of easy-to-follow exercise routines and equipment tutorials. If it’s your first time using a piece of equipment in one of our clubs or need a reminder, you can just scan the QR code in the app and your video guide will help you get started. Activity Tracking with My Journey: Check out the My Journey screen to track check-ins, integrate with fitness trackers like Apple Health, and track just how much you’re moving by logging it in the Activity Tracker. Download the Planet Fitness App today - You got this!
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