38
poor
RBC Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
106 Reports
106 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
19 Reports
19 Reports
User Feedback
15%
iOS
19 Reports
19 Reports
85%
Android
106 Reports
106 Reports
RBC Mobile - Latest Quality Issues
Android
Mar 31, 2025
Whats with the constant pop-ups and time consuming, impossible navigation of this app???? Make it simple and straight forward next time you update it. I am considering closing my bank account with RBC because this app sucks so bad!
Android
Mar 31, 2025
I cannot activate a new card on the app. Inputting the numbers on the back of the card does not work and when I go to the website, it just tells me to use the app to activate the card. Very frustrating.
Android
Apr 1, 2025
Your app is not compatible with my 4G phone(s)
Android
Apr 1, 2025
Is not compatible with my older android phone anymore...rbc is a waste of time. Have had questionable things happening in my accounts as well. 0 stars for the whole bank
Android
Apr 1, 2025
if I could get negative reviews it would be in the thousands. my city has 2 branches and both branches have miserable branch managers. they are combative, ignorant lack any resemblance of modicum or customer service. have had ongoing banking issues and have visited both branches and have had numerous loud negative interactions with 2 different branch managers. NEVER USE RBC. WORST BANK IN CANADA PERIOD. I AM GOING TO END UP SUING THEM
Android
Apr 1, 2025
Can't download on my phone
Android
Apr 2, 2025
your order devices will not work with this app
Android
Apr 2, 2025
Biometrics login works intermittently and hasn't worked for months on my Pixel 9. Even saved passwords don't work. I'm getting so tired of this that I'm willing to switch over to Scotia where my investments are.
Android
Apr 2, 2025
caught in a loop very frustrating
RBC Mobile - Product Description
The RBC Mobile* app takes mobile banking to the next level. Everyday banking is always convenient, but our app helps make managing your money even easier. Our fresh and intuitive design gives you easy access to everything you'd expect from a banking app: account balances, money transfers, bill payments, cheque deposits, ATM locations and more. But we didn't stop there. We made it easier to find each feature with improved navigation. Our Action Button and Manage Menu take the most important tools and put them right at your fingertips. The best part? These menus are tailored to each page. Exclusive to the RBC Mobile app, NOMI plays a big part of the app experience. NOMI Insights help you manage your day-to-day finances with personalized tips and spend trends. NOMI Find & Save helps make saving easy by taking a look at your spending habits to find a little extra money and saves it for you – so you don't have to. We know you'll love everything the RBC Mobile app offers, and we want you to feel safe and secure using it. Starting at sign in, we've given you access to the latest in biometric identification technology, like Touch ID or Face ID, so you can securely access the app without having to remember your password. If you misplace your credit card, use the app to temporarily lock your card. PRIVACY RBC collects, uses and discloses the information that you provide to us in accordance with your account agreement(s) with us and our privacy policy, available at http://www.rbc.com/privacysecurity/ca/our-privacy-principles.html Learn more about RBC digital channel privacy at http://www.rbc.com/privacysecurity/ca/online-privacy.html. The RBC Mobile app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features, check out http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html. For help removing the RBC Mobile app from your device, there are instructions at http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html or you can contact mobile.feedback@rbc.com. LEGAL RBC does not sell, promote or otherwise provide financial services or products referred to in this app outside of Canada. You should not access this app if you are not a resident of Canada. When you select to install the RBC Mobile app, you're consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You're able to withdraw your consent by uninstalling the RBC Mobile app from your device. If you download the RBC Mobile app, you must review, and are subject to, the terms & conditions found under the Legal link on www.rbc.com as well as all applicable agreements between you and any RBC company, including: •Electronic Access Agreement (Personal clients of Royal Bank of Canada) •Business Account Agreement (Business clients of Royal Bank of Canada) •The Operation of Account Agreement (RBC Direct Investing clients) •General Account Agreement (RBC Dominion Securities clients) *The RBC Mobile app is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc. Contact information for these entities is available at https://www.rbcroyalbank.com/customer-service/mailing-addresses/index.html ®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. Touch ID, Face ID, Siri and iMessage are trademarks of Apple Inc., registered in the U.S. and other countries.
All intellectual property rights, including trademarks and word marks, are the property of respective owners