26
poor
RBC Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
141 Reports
141 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
38 Reports
38 Reports
User Feedback
21%
iOS
38 Reports
38 Reports
79%
Android
141 Reports
141 Reports
RBC Mobile - Latest Quality Issues
iOS
Jan 22, 2025
Not able to login with web and mobile app
I'm not able to login to my account, it's keep letting me sign in again and again!
Android
Jan 22, 2025
Difficult to find to enter my bank account with my new cell phone
iOS
Jan 23, 2025
Investing part of app is bad
I use the mobile app for both banking and direct investing. If only rating banking, would be 5 stars. Banking is really really good! The investing side is absolutely horrible for penny investors. TSX most active filters out all stock below 1$, rendering real time volume trading impossible (this is also true for their website). Stock prices are inconsistent from screen to screen where sometimes they are accurately showing 3 digits for half pennies (example 0.105$) while other screens show rounded numbers (0,11 for a 0.105 stock). To make it worse, I called them multiple times to raise this over the years and they just don't care because it never gets fixed. If you are a pennies trader, stay away from RBC direct investing.
iOS
Jan 23, 2025
Widget and dark mode
Still no widget and no dark mode.
iOS
Jan 23, 2025
Doesn’t work
Opened up an FHSA with them and it's been 2 years that the app says “we're experiencing technical difficulties” every time I try to click on my portfolio so the app is pretty useless. Makes me appreciate the TD app a bit more lol
Android
Jan 25, 2025
I am unable to connect because apparently I have a big old phone for this application 🙁
iOS
Jan 25, 2025
It’s decent but nothing special
The app performs okay. I'm surprised at some of the features not working very well considering RBC is a bigger bank. A small credit union I used to bank with had a much better app. Some of the downsides of this app is the account preview never works. It always logs you out and says “you haven't signed in recently” even though I sign in almost daily to balance my accounts. Also, the alerts of purchases etc… are hit and miss if you'll get them. Surprised too that RBC takes 24 hours to update the transaction with the name of the business you spent money with. Other banks have that info to you instantly. This is also a security problem. Overall… nothing great but it does the basics.
iOS
Jan 27, 2025
Widgets no longer works with IOS-18
Hello Since the iOS 18 update, your "Account Overview" widget no longer works. Apple has reportedly decided to no longer support older versions of Widget. They indicate tools that it is up to the developers to develop a new version of widget!
Android
Jan 28, 2025
Are you guys even going to do anything about this? This app has the WORST rating of all competing banks. Some features are unavailable, some don't work, you need at least a laptop to manage your account, because some features are simply unavailable from your phone due to some strange errors that no one fixes, the last update was half a year ago? I have to use third-party resources to see my credit rating... I'm leaning towards changing banks
RBC Mobile - Product Description
The RBC Mobile* app takes mobile banking to the next level. Everyday banking is always convenient, but our app helps make managing your money even easier. Our fresh and intuitive design gives you easy access to everything you'd expect from a banking app: account balances, money transfers, bill payments, cheque deposits, ATM locations and more. But we didn't stop there. We made it easier to find each feature with improved navigation. Our Action Button and Manage Menu take the most important tools and put them right at your fingertips. The best part? These menus are tailored to each page. Exclusive to the RBC Mobile app, NOMI plays a big part of the app experience. NOMI Insights help you manage your day-to-day finances with personalized tips and spend trends. NOMI Find & Save helps make saving easy by taking a look at your spending habits to find a little extra money and saves it for you – so you don't have to. We know you'll love everything the RBC Mobile app offers, and we want you to feel safe and secure using it. Starting at sign in, we've given you access to the latest in biometric identification technology, like Touch ID or Face ID, so you can securely access the app without having to remember your password. If you misplace your credit card, use the app to temporarily lock your card. PRIVACY RBC collects, uses and discloses the information that you provide to us in accordance with your account agreement(s) with us and our privacy policy, available at http://www.rbc.com/privacysecurity/ca/our-privacy-principles.html Learn more about RBC digital channel privacy at http://www.rbc.com/privacysecurity/ca/online-privacy.html. The RBC Mobile app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features, check out http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html. For help removing the RBC Mobile app from your device, there are instructions at http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html or you can contact mobile.feedback@rbc.com. LEGAL RBC does not sell, promote or otherwise provide financial services or products referred to in this app outside of Canada. You should not access this app if you are not a resident of Canada. When you select to install the RBC Mobile app, you're consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You're able to withdraw your consent by uninstalling the RBC Mobile app from your device. If you download the RBC Mobile app, you must review, and are subject to, the terms & conditions found under the Legal link on www.rbc.com as well as all applicable agreements between you and any RBC company, including: •Electronic Access Agreement (Personal clients of Royal Bank of Canada) •Business Account Agreement (Business clients of Royal Bank of Canada) •The Operation of Account Agreement (RBC Direct Investing clients) •General Account Agreement (RBC Dominion Securities clients) *The RBC Mobile app is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc. Contact information for these entities is available at https://www.rbcroyalbank.com/customer-service/mailing-addresses/index.html ®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. Touch ID, Face ID, Siri and iMessage are trademarks of Apple Inc., registered in the U.S. and other countries.
All intellectual property rights, including trademarks and word marks, are the property of respective owners