22
poor

RBC Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
Work at Royal Bank of Canada? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Royal Bank of Canada? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
286 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
64 Reports
User Feedback
18%
iOS
64 Reports
82%
Android
286 Reports
RBC Mobile - Latest Quality Issues
Android
Dec 21, 2024
I can't activate my visa because the app doesn't work anymore with my device...
Android
Dec 21, 2024
My phone is running Android 15, why does the app say it's not compatible with my device? How do I do a mobile cheque deposit now??
Android
Dec 21, 2024
Suddenly no longer supports my phone
Android
Dec 21, 2024
Cannot transfer fund from my RRSP account to my savings account! Do I have to go to a bank branch to do that? Really stupid.
Android
Dec 22, 2024
This is my seventh attempt to install the 'updated' app on my Android phone. I have tried everything short of burning my phone. How rbc has become Canada's preeminent bank when offering such lousy service is a mystery for the ages.RBC should get some tips from National Bank on offering an efficient app. I can even get information on my rbc holdings when I use their app. What a black eye for rbc.They don't deserve capital letters to identify themselves.
Android
Dec 22, 2024
Can't reset my password?
Android
Dec 22, 2024
Updated to disable the device I use.
Android
Dec 22, 2024
Unable to download the app on my (recent) tablet.
Android
Dec 22, 2024
Can't use the app on my tablet and can't log in to the website on it either, just flickers. To not support android tablets is criminal. Not everyone is an apple freak!
RBC Mobile - Product Description
The RBC Mobile* app takes mobile banking to the next level. Everyday banking is always convenient, but our app helps make managing your money even easier. Our fresh and intuitive design gives you easy access to everything you'd expect from a banking app: account balances, money transfers, bill payments, cheque deposits, ATM locations and more. But we didn't stop there. We made it easier to find each feature with improved navigation. Our Action Button and Manage Menu take the most important tools and put them right at your fingertips. The best part? These menus are tailored to each page. 

Exclusive to the RBC Mobile app, NOMI plays a big part of the app experience. NOMI Insights help you manage your day-to-day finances with personalized tips and spend trends. NOMI Find & Save helps make saving easy by taking a look at your spending habits to find a little extra money and saves it for you – so you don't have to. 

We know you'll love everything the RBC Mobile app offers, and we want you to feel safe and secure using it. Starting at sign in, we've given you access to the latest in biometric identification technology, like Touch ID or Face ID, so you can securely access the app without having to remember your password. If you misplace your credit card, use the app to temporarily lock your card. 

PRIVACY RBC collects, uses and discloses the information that you provide to us in accordance with your account agreement(s) with us and our privacy policy, available at http://www.rbc.com/privacysecurity/ca/our-privacy-principles.html

Learn more about RBC digital channel privacy at http://www.rbc.com/privacysecurity/ca/online-privacy.html.

The RBC Mobile app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features, check out http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html.

For help removing the RBC Mobile app from your device, there are instructions at http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html or you can contact mobile.feedback@rbc.com. 


LEGAL 
RBC does not sell, promote or otherwise provide financial services or products referred to in this app outside of Canada. You should not access this app if you are not a resident of Canada.

When you select to install the RBC Mobile app, you're consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You're able to withdraw your consent by uninstalling the RBC Mobile app from your device. 

If you download the RBC Mobile app, you must review, and are subject to, the terms & conditions found under the Legal link on www.rbc.com as well as all applicable agreements between you and any RBC company, including:
•Electronic Access Agreement (Personal clients of Royal Bank of Canada)
•Business Account Agreement (Business clients of Royal Bank of Canada)
•The Operation of Account Agreement (RBC Direct Investing clients)
•General Account Agreement (RBC Dominion Securities clients) 

*The RBC Mobile app is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc. Contact information for these entities is available at  https://www.rbcroyalbank.com/customer-service/mailing-addresses/index.html

®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. 
Touch ID, Face ID, Siri and iMessage are trademarks of Apple Inc., registered in the U.S. and other countries.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners