83
good
Renfe | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
48 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
115 Reports
115 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
36 Reports
36 Reports
User Feedback
24%
iOS
36 Reports
36 Reports
76%
Android
115 Reports
115 Reports
Renfe - Latest Quality Issues
Android
Mar 28, 2025
Bad user experience. Payment via credit card doesn't work at all. Managed to pay via PayPal after several tries. Why do I have to enter my personal details every time again? Sometimes a waiting queue is displayed when searching for trains.
iOS
Mar 29, 2025
Don't let me register
I can't sign up, the app says "something went wrong try again later", I tried on the page and it doesn't support my phone number, it says it's not correct 😒. Abysmal
iOS
Mar 29, 2025
disappointed
The discount is never effective
iOS
Mar 29, 2025
No es user frienly
When I paid he told me that there were no free places, and on the third try he gave it to me
iOS
Mar 30, 2025
App doesn't work well.
Until now when you bought a ticket there was the option to transfer it to the phone wallet and now it doesn't, it says "incorrect passenger data", when the data has not been changed and until now it worked fine.
iOS
Mar 31, 2025
Does not allow to add to Wallet
Now the bills do not have a name and do not allow you to add it to wallet. Please be serious and test before making updates
iOS
Mar 31, 2025
Error for iOS
When you start your booking, you are kicked out of the app and you have to re-enter your data
iOS
Mar 31, 2025
Disgusting trains...
They are delayed every hour and every day, it is disgusting to travel by renfe, you never arrive on time at the destination..
Android
Apr 2, 2025
Very bad application, impossible to book a train, the youth card bought for 50€ does not give the 25% discount promised when purchased for TGV journeys. very obscure to use... I went on the app thinking it would work better than the website, I'm disappointed
Renfe - Product Description
Aplicación oficial de Renfe para la compra y gestión de tus viajes en trenes Ave, Larga Distancia, Media Distancia y Avant. Descarga la app de Renfe y descubre todo lo que podrás hacer: - Comprar, cambiar y anular tus billetes más rápido - Guardar tu billete en el móvil y olvidarte del papel - Gestionar tus abonos y formalizar viajes, ¡imprescindible si eres viajero frecuente! - Consultar todas las rutas y los mejores precios - Comprar con código promocional - Asociar tu billete a tu tarjeta de fidelización y consultar tus Puntos Renfe - Accede a tu perfil y gestiona tus datos personales, datos de tus acompañantes y ¡mucho más! Cuando compras tus billetes en la app, ¡no te cobramos gastos de gestión! Además, si quieres sacarle el máximo partido, regístrate en la app y accede a todas las funcionalidades personalizadas que tenemos para ti. ¿A qué esperas? Descarga ya la app de Renfe gratis y empieza a sacarle partido. ¡Buen viaje!
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