44
poor
Sparkasse Ihre mobile Filiale | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
479 Reports
479 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
231 Reports
231 Reports
User Feedback
33%
iOS
231 Reports
231 Reports
67%
Android
479 Reports
479 Reports
Sparkasse Ihre mobile Filiale - Latest Quality Issues
Android
Dec 22, 2024
Various accounts no longer work. DKB e.g. has changed its settings, but the app doesn't know anything about it There are always errors at another bank. Support says is known and would be fixed with update, but despite 2 months and 2 app updates the same behavior. The Starmoney app, from the same manufacturer, can process both accounts. So it is obviously intentional to delay the corrections. It also lacks basic functions such as exporting sales to CSV or Excel
Android
Dec 22, 2024
No more funds are displayed, please update
Android
Dec 22, 2024
Complicated and unusable.
Android
Dec 22, 2024
Terrible home banking app. The user has to manage two separate apps with several different passwords and PINs. If you confuse them the app blocks your access and there is no remote recovery. The organization of menus is chaotic and the available languages are few, at least the European official languages should be included!! I'll surely change bank
Android
Dec 22, 2024
An impudence, the whole club. the app has blocked my account for online banking and under the great number 116116 where you can be reached day and night, I am always hung up. great thanks
Android
Dec 22, 2024
Why don't the amounts of money appear in the main view? The amount of the booking amounts is anonymized. Funny!!! ERROR FOUND!! In the upper menu ribbon, an eye can be seen on the left. If you click on it, you switch between incognito/visible mode.
Android
Dec 22, 2024
It would be great if the account balance and sales were made up of numbers instead of points. Unusable since the maintenance work...
Android
Dec 22, 2024
too cumbersome
Android
Dec 22, 2024
Worst app there is! Access is constantly blocked, and I can't access the app for days. Supposedly, I forget my password every time – that's just ridiculous. The biometric login also does not work. I have run out of patience and will now switch to another bank. With such high fees, there should be enough budget to develop an app with basic features.
Sparkasse Ihre mobile Filiale - Product Description
Banking without opening hours, transfers from the couch and account movements always in view: Innovative functions and a fresh design make the app Sparkasse easy and intuitive for you. Take advantage of excellent banking and easily carry out your banking transactions on the side. ADVANTAGES • Check accounts anytime, anywhere • Manage any number of online accounts - from savings banks and banks • Set up transfers and standing orders quickly • Know all about account transactions with the account alarm clock • Find the shortest route to the nearest ATM or branch The app Sparkasse will be there for you in all situations. No matter whether you set up a standing order while traveling on train, settle your bill at the breakfast table with photo transfer or check the account balance and credit card transactions. Annoying filling out a transfer form on the computer is no longer necessary. Instead, you can easily do everything with the iPhone/iPad. ACCOUNT ALARM CLOCK The account alarm clock informs you promptly about account transactions. If you want to know the accounts daily basis, set up the account balance alarm clock. The salary alarm clock tells you when wages are received and the limit alarm clock lets you know when an account balance is exceeded or undercut. GIROPAY | KWITT A cozy evening with friends at your favorite restaurant is something nice. And sharing the bill is easy. With giropay | Kwitt you’ll send money from cell phone to cell phone without delay. This is also possible if you borrow money or collect money for a gift. APPLE PAY If you want to use Apple Pay, the app Sparkasse is a prerequisite. Activate your digital cards for the Wallet app. HIGH SECURITY If you use a high-quality, up-to-date banking app in combination with an up-to-date operating system and a secure internet connection, you don't have to worry about mobile banking. The app Sparkasse communicates via tested interfaces and ensures secure data transfer in accordance with the German requirements for online banking. All data is stored encrypted. Access is protected by a password and optionally by Touch ID/Face ID. The autolock function locks the app automatically. All finances are secured to the maximum in the event of loss. TÜV confirms the safety standards and re-tests them annually. OTHER HANDY FEATURES Use the search function across accounts and bank details, set up a budget book (offline account) for budget planning and view graphical evaluations of your finances. You have a direct line to your Sparkasse via app and access to many services such as card blocking, notifications, notepads, appointments and even the account opening via app (if offered by your Sparkasse). On top, you can switch directly to the app S-Invest and place securities. PRECONDITIONS You need an account with a German Sparkasse or Bank that has been activated for online banking (HBCI with PIN/TAN or FinTS with PIN/TAN). TAN methods supported for payment transactions are chipTAN manual, chipTAN QR, chipTAN comfort (optical), pushTAN; smsTAN. HINTS Please send support requests directly from the app. Please note that individual functions incur costs at your institute, which may be passed on to you. giropay | Kwitt is at your disposal if it is supported by your Sparkasse or Bank. We take the protection of your data seriously. It is regulated in the Privacy Policy. By downloading and/or using the app Sparkasse, you accept the terms of the End User License Agreement of Star Finanz GmbH without restriction. • Data protection: https://cdn.starfinanz.de/index.php?id=datenschutz_ios_sparkasse_en • Terms of Use: https://cdn.starfinanz.de/index.php?id=lizenz-ios
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