Quality degradation at stc pay  
Users report higher volume of Quality Issues than usual
56
fair

stc pay | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
226 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
63 Reports
User Feedback
22%
iOS
63 Reports
78%
Android
226 Reports
stc pay - Latest Quality Issues
Android
Nov 16, 2024
Very worst experience. These bloodies didn't mentioned that they'll charge 50%+VAT 15% for visa card withdraw in a proper place. For example they have mentioned the cashback amount, annual fee and everything in addition they can mention this charges as well. I've seen such banking apps. Withdrawn an amount & had a very bad experience about it. After calling customer care they are telling that you need to use mada to avoid charges. They must display as banner or warning as they try to charge 50%
iOS
Nov 16, 2024
Bad application
The application is very bad and the service is worse after I came to log in it doesn't work from my mobile and I came to log in from another mobile set immediately I hope to improve this application and find the closest solution to me
iOS
Nov 17, 2024
Application
The app didn't work when I wanted to open it. I had to pay by credit card.
Android
Nov 17, 2024
This app gave me a big headache my kafeel told me to pay STC Internet bill with his bankcard I try to pay on my stcpay I add a card n they put me on the blacklist worst finance app ever blocking foreigners accounts stcpay very bad experience don't use this app for sending or receiving money they will put u in a fraud case be careful guys don't trust stcpay I hurt alot receiving call from unknown persons bcos of little mistake don't install this app b carefull
iOS
Nov 18, 2024
Cannot access
The app locks me out constantly and keeps asking me to wait x amount of minutes to try relog in, and after that time just keeps locking me out. Cannot access your own account. Great job STC
iOS
Nov 18, 2024
Very bad
This wallet does not have good technical support to solve problems.. The application is constantly crashing and its problems have not been solved for a year
Android
Nov 18, 2024
Not open thise app stc pay why what problem??
Android
Nov 18, 2024
Even if my passcode is correct, this app keeps me Invalid and lock for 1 minute, after 1 minute, if you login again it will lock for another 5 minutes. Very bad experience. I will change this rate if it will work
Android
Nov 19, 2024
PHONEPAY & GOOGLEPAY is much more easier than this not so good STC PAY app, also my lot of money stucked for many days in this app or STC PAY (STC BANK) while international money transfer. Also the complaint follow up process is hard too. Googlepay or phonepay this apps must bring in KSA for easier use.
stc pay - Product Description
هي محفظة رقميّة آمنة ومتكاملة لعملياتك المالية، تحلّ محل التطبيقات المالية المتعددة في جوالك، وأكثر. تمكنك محفظة stc pay من إجراء عملياتك المالية المعتادة بمستوى أمان عالي وتضع راحتك أولا، بالإضافةإلى عمليات أخرى مبتكرة صُمّمت لتقدم أفضل الحلول للسلوكيات المالية الاجتماعية الحالية. مثلا، باستطاعتك التحويل والاستقبال والتسوق والتحكم بأمورك الماليّة، كما يمكنك مشاركة المصاريف الجماعية مع جهات الاتصال لديك، من أهل وأصدقاء، باستخدام خاصية المحفظة المشتركة.. كل هذا وأكثر من خلال حساب افتراضي يسمى المحفظة الرقمية.
 
ميزات التطبيق:
الدفع مباشرة للمشتريات
تستطيع إتمام عمليات شرائك من عدد متزايد من شركائنا من المحلات التجارية والمطاعم ومحطات البنزين وغيرهم بسهولة وأمان عالي، سواء بمسح رمز الـQR لدى التاجر أو مسح التاجر لرمز الـQR الخاصة بك.
 
التحويل من محفظة إلى محفظة
يمكنك إرسال واستلام الأموال فورياً ومجاناً من وإلى جهات الاتصال لديك من أهل وأصدقاء عند إنشائهم محفظة رقمية لدى stc pay.
 
دفع فواتير stc وإعادة شحن سوا
بإمكانك دفع فواتيرstc الخاصة بك مباشرة من خلال التطبيق وإعادة شحن بطاقات سوا مسبقة الدفع بكل سهولة وعملية.
 
تحويل الأموال لحساب بنكي محلي
تستطيع تحويل الأموال لأي حساب بنكي داخل المملكة العربية السعودية من محفظتك الرقمية.

stc pay is your secure integrated digital wallet. Now, you can make all your usual financial transactions securely and effortlessly in one app - in addition to new and innovative features designed to enhance and present solutions to current socio-financial behaviors. For instance, through the stc pay digital wallet, you can transfer, receive, purchase, manage your spending, but furthermore, you can share group expenses  with your contact list - whether friends or family - using the Shared Wallet feature.. all of that and more using your virtual account through the digital wallet.
 
stc pay features:
 
Purchases:
Pay for your purchases at a growing number of partners, from stores, restaurants, gas stations and more, easily and securely. Scan the QR code at the cashier, or show the cashier your personal QR code to scan.
 
Wallet to Wallet:
Send and receive money to and from your contact list, whether family or friends, instantly and for free. All they need to do is create their stc pay account as well!
 
stc Bills Settlement & sawa Recharge:
Directly settle your stc bills and recharge any sawa prepaid card effortlessly.
 
Transfer to Local Bank:
Transfer money to any bank account in the Kingdom of Saudi Arabia.
 
Transfer Internationally (Western Union):
Securely transfer money internationally, directly to bank accounts or to be instantly picked up in cash at any Western Union location.
 
Card-less ATM Withdrawal:
Withdraw money from ATM machines using your mobile only and no cards.
 
Create a Shared Account:
Share and track group expenses with family, friends and colleagues easily by adding users from your contact list.
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