61
fair
TD Bank (US) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
73 Reports
73 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
16 Reports
16 Reports
User Feedback
18%
iOS
16 Reports
16 Reports
82%
Android
73 Reports
73 Reports
TD Bank (US) - Latest Quality Issues
iOS
Mar 23, 2025
Doesn’t always work
This app fails to open very often and it is frustrating.
Android
Mar 24, 2025
App has consistently not worked correctly since the late 2024/early 2025 update. Login screen regularly freezes up. Sometimes uninstall and reinstall fixes the issue temporarily, but I shouldn't have to redownload an app each time I want to use it. Y'all make way too much money to put out such a poor quality app.
Android
Mar 24, 2025
They do not allow biometric login on my phone anymore because I have updated to a newer version of Android than the phone manufacturer officially supports. Apparently TD thinks that using outdated, vulnerable software is better than updating your software by hand. Sure, they can make the excuse that they can't guarantee the reliability and security of custom software, but I guarantee outdated software, which they do support, is also not secure.
Android
Mar 25, 2025
app isn't working again and I need to check my accounts
iOS
Mar 25, 2025
Poor security
Their only 2FA option is an SMS or phone call, they aggressively sign you out of their app, then their SMS system doesn't work. Great job taking down your own service right when I really need to access my account.
iOS
Mar 25, 2025
Extremely service
No Zelle available on Savings Account. Will probably go back to bank of America they offer many options, services and perks to its customers.
Android
Mar 25, 2025
my phone isn't compatible with the new app. Galaxy S7 does not apear to have the option to upgrade to OS 9 as app developer suggests. I guess TD is forcing me to biy a new phone?
Android
Mar 27, 2025
Can't login to my bank app. It's not sending the code back for the text me.
Android
Mar 28, 2025
Years later you will not let me log in because you will not change my phone number online. What is the point of having the option to change your number when you do not actually change it!? Then you have the audacity to tell people to go to the bank to verify that you are who you say you are! I am willing to find another bank over this nonsense. Remove the option to change your number online if you will leave the number there anyways!
TD Bank (US) - Product Description
The updated TD Bank app gives you secure, on-the-go access to your accounts, along with powerful and intuitive tools for managing them. • Deposit checks with a convenient check-capture tool. • Pay bills to almost any company or person. • Lock and unlock misplaced or lost debit/ATM cards. • Open an account in app. • Send or receive money to and from friends and family. • Make transfers between your accounts. • Change your password and other profile settings. • View account balances and activity. • Review your statements. • Give us your feedback right inside the app. • TD ASAP (TM) - Live Customer Service 24/7. By clicking "Get," you consent to the installation of the TD Bank (US) app provided by TD Bank, N.A. and to any future updates/upgrades. You are also acknowledging that you understand that the TD Bank (US) app and any future updates/upgrades will/may perform the functions described below at TD Bank, N.A.'s sole discretion. You may withdraw your consent at any time by deleting or uninstalling this app. TD Bank, N.A. Member FDIC
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