62
fair

Torrid | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
53 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
31 Reports
User Feedback
37%
iOS
31 Reports
63%
Android
53 Reports
Torrid - Latest Quality Issues
Android
Jan 20, 2025
stuff sales out too quickly.
Android
Jan 21, 2025
Quality of clothes are unmatched. True plus size. Some clothes I have to size down because they are very stretchy and roomy in the areas needed.
Android
Jan 23, 2025
I love Tortid, but online and shipping needs alot of work. The computer system needs to setoously be updated.
iOS
Jan 25, 2025
Amazing but…..
I myself love torrid and your clothes, earrings etc. I have recently tried to get into the app and have been stuck with the spinning circle of doom (where it's trying to load and nothing seems to be appearing) wanted to let the developers know that it isn't working. Other than that fantastic app!
iOS
Jan 25, 2025
Pay Methods
If you are paying on a plan you may get charged twice because you do not get redirected properly
iOS
Jan 25, 2025
So Glitcy
I'm reviewing the app, not Torrid. I love Torrid. The app (at least for me here in Canada) is extremely slow. When I open the app, quite often a message pops up at the top that tells me to open Torrid in the app. (?!) sometimes when I do a search, nothing happens. Buttons become unresponsive, clicking on items to view them yields no results on first try. Clicking on next page, again, no results on first try. It's frustrating to use when all I want is to spend my money at Torrid!
iOS
Jan 26, 2025
Application freezes
The app is horrible it always freezes, and when you go to check your order status it's an error. It kicks you out, and it's not easy to shop. Do better
Android
Jan 27, 2025
It's not working. For 2 days, the app won't work. It just spins. Their website, too. Guess they don't want me to spend money.
iOS
Jan 27, 2025
What happened??
My app won't open since last update , why?
Torrid - Product Description
TORRID
FASHION FOR SIZES 10-30

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20 YEARS OF PERFECT FIT
As we reach our 20-year milestone, we reflect on how we've spent the last two decades breaking the rules of design in pursuit of the perfect fit. We didn’t believe curvy bodies should change to fit clothes; we changed clothes to fit curvy bodies.
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NEW & IMPROVED APP FEATURES YOU'LL LOVE:

TORRID REWARDS
Easily manage your account, rewards, and points

YOU EARNED IT!
A new, improved display for your rewards and loyalty status details

FIND IT FAST
Searching, browsing and filtering is easier and more accurate 

STAY INFORMED
Get alerted to new styles, collections and sales

TODAY'S DEALS
All the sales and deals in the palm of your hand

SHOP NOW, PAY LATER with Klarna
Get what you want, when you want. No interest or fees when you pay on time.

COOL IN-STORE EXPERIENCE
Scan barcodes for reviews and other sizes online
Show app at checkout to earn points and use rewards in store

DIVERSITY & INCLUSION
Creating a place where we all belong
https://www.torrid.com/diversity-inclusion/




Do Not Sell My Personal Information
To exercise your right to opt-out, please click on the “Do Not Sell My Personal Information” link at the footer of our website.
See our Privacy Policy for more details:
https://www.torrid.com/torrid/customer-service/about-torrid/td-customerservice-abouttorrid-privacyresponsibility.html
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