49
poor
Torrid | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
49 Reports
49 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
35 Reports
35 Reports
User Feedback
42%
iOS
35 Reports
35 Reports
58%
Android
49 Reports
49 Reports
Torrid - Latest Quality Issues
iOS
Feb 24, 2025
To many different item links
I love torrid but the app and website are getting so ridiculous. Why can't there just be one link for each item and if you want to see the different colors you should click on that link I hate having to look through the category and see the same thing listed 12 times to make it look like you have more products. Also why are you getting ride of the fan girl products?
iOS
Feb 26, 2025
App
This app will not work on my iPhone 16 plus. I have tried everything!!
Android
Feb 26, 2025
I love torrid, I buy 95 percent of what I wear from there, but this newest update gives a ton of pop-ups that have nothing to do with torrid after you place an order, what the heck?! And it's got your order number on the pop up, so it's not random spam, it's like they gave permission to a third party to bother you on purpose. I'm not happy with this update.
iOS
Feb 26, 2025
I love torrid but
I've had this app for months and I've never once been able to open it, and yes I've updated …please fix it
iOS
Feb 27, 2025
Can’t turn off notifications
I hope you like push notifications full of marketing garbage because you can't turn them off. I got the app with the intention of getting updates on my shipments, but instead of getting something convenient I get at least one push notification a day with some marketing promotion. Called customer service and they have no idea how to help.
iOS
Feb 28, 2025
Shipping
Always has been free without a warning now it's 4 dollars insane
iOS
Feb 28, 2025
Hasn’t worked/opened in months
Updated app and have new iPhone - yet the app refuses to open!
Android
Mar 1, 2025
buffers too long
Android
Mar 1, 2025
Disclaimer: LOVE Torrid's clothing items and all they provide. The app never works for submitting orders and half the time my orders are canceled without my knowledge until after initial delivery date has past and I look at my account itself. Never receive store cancelation for my orders and always end up having to call customer service for my order. Half the time customer service isn't helpful. Also Torrid cash always expires at the end of the month so I never get the chance to use it.
Torrid - Product Description
TORRID FASHION FOR SIZES 10-30 -------------------------------------- 20 YEARS OF PERFECT FIT As we reach our 20-year milestone, we reflect on how we've spent the last two decades breaking the rules of design in pursuit of the perfect fit. We didn’t believe curvy bodies should change to fit clothes; we changed clothes to fit curvy bodies. -------------------------------------- NEW & IMPROVED APP FEATURES YOU'LL LOVE: TORRID REWARDS Easily manage your account, rewards, and points YOU EARNED IT! A new, improved display for your rewards and loyalty status details FIND IT FAST Searching, browsing and filtering is easier and more accurate STAY INFORMED Get alerted to new styles, collections and sales TODAY'S DEALS All the sales and deals in the palm of your hand SHOP NOW, PAY LATER with Klarna Get what you want, when you want. No interest or fees when you pay on time. COOL IN-STORE EXPERIENCE Scan barcodes for reviews and other sizes online Show app at checkout to earn points and use rewards in store DIVERSITY & INCLUSION Creating a place where we all belong https://www.torrid.com/diversity-inclusion/ Do Not Sell My Personal Information To exercise your right to opt-out, please click on the “Do Not Sell My Personal Information” link at the footer of our website. See our Privacy Policy for more details: https://www.torrid.com/torrid/customer-service/about-torrid/td-customerservice-abouttorrid-privacyresponsibility.html
All intellectual property rights, including trademarks and word marks, are the property of respective owners