64
fair

Torrid | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Torrid LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
50%
Android
29 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
29 Reports
User Feedback
50%
iOS
29 Reports
50%
Android
29 Reports
Torrid - Latest Quality Issues
iOS
Mar 18, 2025
Laughable
2nd update 5 months later = nothing's changed. Oh well. I'll just save my money. Not shopping on a bad app. **The American version works fine. **The Canadian / international version is where everything listed below is an issue. Once you change currency, it all looks broken. I've kept the app updated and even reinstalled it.
iOS
Mar 21, 2025
Help!
My app wont open. I have full service and full Wi-Fi on my phone and the app still wont open. Please fix. Thank you.
iOS
Mar 21, 2025
Sad
I guess people don't bother with the app since it never loads. I'm not to sure if it's just a Canada thing but I've had the app for over a year and it has never worked.
iOS
Mar 22, 2025
App doesn’t work
The app has worked fine for years, but a few months ago it stopped working. It will only open for me some of the time. Other times it just spins and then goes to the black screen with “Torrid” on it. I have an iPhone 16 Pro
iOS
Mar 22, 2025
app stopped working 😖
ever since i got my iphone 16, the app does not work for me anymore. it gets stuck in this continuous loop no matter how many times i reload it. very frustrating.
iOS
Mar 23, 2025
App hasn’t been working for months
I can't get the app to load, ever. I'm deleting it and just using my browser.
iOS
Mar 24, 2025
APP needs work
The app needs a lot of help. I can hardly ever get it to load all the way to even use it. Even if I can get in the latency between pages and commands is insufferable. I always run the most recent iOS & app updates, but I have yet to see a fix for this one.
iOS
Mar 25, 2025
Update
I love Torrid don't get me wrong. Y'all be putting on for us big girls but the price and the outfits lately have been slacking
iOS
Mar 28, 2025
Not great
Not a friendly app. Lots of glitches and no gift card payment available anymore. There new website is awful
Torrid - Product Description
TORRID
FASHION FOR SIZES 10-30

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20 YEARS OF PERFECT FIT
As we reach our 20-year milestone, we reflect on how we've spent the last two decades breaking the rules of design in pursuit of the perfect fit. We didn’t believe curvy bodies should change to fit clothes; we changed clothes to fit curvy bodies.
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NEW & IMPROVED APP FEATURES YOU'LL LOVE:

TORRID REWARDS
Easily manage your account, rewards, and points

YOU EARNED IT!
A new, improved display for your rewards and loyalty status details

FIND IT FAST
Searching, browsing and filtering is easier and more accurate 

STAY INFORMED
Get alerted to new styles, collections and sales

TODAY'S DEALS
All the sales and deals in the palm of your hand

SHOP NOW, PAY LATER with Klarna
Get what you want, when you want. No interest or fees when you pay on time.

COOL IN-STORE EXPERIENCE
Scan barcodes for reviews and other sizes online
Show app at checkout to earn points and use rewards in store

DIVERSITY & INCLUSION
Creating a place where we all belong
https://www.torrid.com/diversity-inclusion/




Do Not Sell My Personal Information
To exercise your right to opt-out, please click on the “Do Not Sell My Personal Information” link at the footer of our website.
See our Privacy Policy for more details:
https://www.torrid.com/torrid/customer-service/about-torrid/td-customerservice-abouttorrid-privacyresponsibility.html
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